Vintage and Prestige Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From start to delivery the service from the team at Vintage & Prestige was incredible personable. The team were patient and did not feel rushed when looking for the perfect wedding gift for my fianc... See more

Company replied

Rated 5 out of 5 stars

I have just purchased my first luxury timepiece from Andrew @ Vintage & Prestige. From the initial phone call, Andrew was extremely helpful, pleasant and Instilled confidence. This was a huge purchase... See more

Company replied

Rated 5 out of 5 stars

More than happy! Bought a Rolex Day Date last week. Watch was exactly as described, communication went very well, had a good cup of coffee and Andrew was very helpful and service minded. I will contin... See more

Company replied

Rated 5 out of 5 stars

I came across Andrew at a classic car auction - I'd gone to look at a BMW but ended up buying a vintage Omega from Andrew! Andrew is very friendly and easy to deal with, no hard selling. I love the wa... See more

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Company details

  1. Watch Store

Information provided by various external sources

Vintage & Prestige was established in 2015. Vintage & Prestige curates and retails the finest preowned luxury items, with a focus on wristwatches, jewellery, handbags and luxury accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service and great conversation…

Great service and great conversation with Andrew!

August 28, 2021
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Reply from Vintage and Prestige

Many thanks for your feedback, a pleasure to be able to assist you and we do hope that you will consider V&P in the future.

All the best V&P

Rated 5 out of 5 stars

Very happy dealings on Rolex transactions.

I had a Rolex to sell or part exchange. I was able to meet Andrew, look at options, agree a price for a pruchase and the part exchange value. Andrew is clearly very knowledgable about the products he is selling and made good recommendations. I absolutely love the vintage Rolex I have now and was more that satisfied with the financail transactions that took place. Highly recommended.

August 5, 2021
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Reply from Vintage and Prestige

Many thanks for your prompt feedback and recommendation, very much appreciated. We're glad your enjoying your purchase and do hope we'll be able to assist you again in the future. Best Wishes V&P

Rated 5 out of 5 stars

More than happy

More than happy! Bought a Rolex Day Date last week. Watch was exactly as described, communication went very well, had a good cup of coffee and Andrew was very helpful and service minded. I will continue to follow Vintage and Prestige. If a nice watch will added to their collection, I will definitely be a frequent buyer!

August 2, 2021
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Reply from Vintage and Prestige

Thank you so much for your review, very much appreciated and we delighted that you would consider purchasing from us again in the future. It will be a pleasure to be able to assist you. Best Wishes V&P

Rated 5 out of 5 stars

I can't recommend Vintage and Prestige enough

I can't recommend Vintage and Prestige enough.

I'd gotten wind of the existence of a specific watch, and had been googling around trying to find one, which was tricky in itself (they're collector-coveted, but i was hunting one out as a gift).

A listing popped up and led me to V&P, who I left a message with, and received a prompt callback from Andrew, who not only took me through the ins and outs of the watch and the reasons for its collectability, but also gave an honest and transparent appraisal of that specific watch so I knew exactly what was being offered.

As someone who works in rare books, I'm hugely appreciative of those who operate in this way, as longterm it's the only way i personally believe that antiquarian/collectables dealers can compete in modern environments. so much of the industry can be deceptive and/or surly. Vintage and Prestige are neither.

It arrived promptly; they checked that it had; my wife was delighted with the watch.

Thanks again to Andrew for all his help.

July 30, 2021
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Reply from Vintage and Prestige

Thank you so much for such prompt and detailed feedback. We're delighted that would wife enjoys her watch and look forward to being able to assist you once again in the future. Best Wishes V&P

Rated 5 out of 5 stars

gret buy from Vintage and Prestige

watch as described and perfectly packaged and I got a recent, free, case as the original box is very worn. fully satisfied with my purchase.

July 27, 2021
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Reply from Vintage and Prestige

Thank you for your prompt feedback. We're delighted your satisfied with your purchase and we do hope that we will be able to assist you again in the future.
Best Wishes V&P

Rated 5 out of 5 stars

Great customer service

Great customer service, compelling and differentiated offering. Engaged and dedicated personnel.

July 1, 2021
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Reply from Vintage and Prestige

Many thanks for the prompt feedback, very much appreciated and we look forward to being able to assist you again in the future.

Best Wishes V&P

Rated 2 out of 5 stars

Very good service UPDATED READ

Very good service was very pleased with my purchase, the gentleman and his wife were very helpful and patient, you could tell they really wanted to help me make the right purchase, will definitely come again! UPDATE took the watch to Cartier, the watch had been over polished to the points a link change would result in the whole bracket needing replacing, the clasp also was lose resulting in costs to tighten, my watch has also started freezing and skipping (second hand) this could be mainly the battery dying after a month or the grinding of gears. I’m disappointed to say the least. Would definitely reconsider my purchase and would have gone to an authorised dealer, To avoid worry

July 1, 2021
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Reply from Vintage and Prestige

Many thanks for taking the time to feedback. We do hope that we will be able to assist you again in the future.

REPLYING TO UPDATED REVIEW: We are sorry to hear of an issue with your purchase. We were emailed on Saturday to alert us to a problem with time keeping and to confirm a link was removed; this review was left 37 minutes later highlighting additional issues, not allowing time for us to provide any offer to remedy, which we will of course endeavour to do. Significant time was spent reviewing this watch in person as well as two other vintage watches before the purchase was made. There were no issues with the bracelet or clasp when sold, and it was tried on several times before the purchase was made. As part of our after sales, we will always work to resolve any issues, but do need to understand what they are and be given a chance to to resolve them.

Best Wishes V&P

Rated 5 out of 5 stars

Overseas watch purchase

I recently purchased a watch from Vintage and Prestige the customer experience from start to finish was impeccable.

June 20, 2021
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Reply from Vintage and Prestige

Many thanks for your feedback, very much appreciated and we do hope that were able to assist you again in the future.
V&P

Rated 5 out of 5 stars

5 Star Service!

I have just purchased my first luxury timepiece from Andrew @ Vintage & Prestige. From the initial phone call, Andrew was extremely helpful, pleasant and Instilled confidence. This was a huge purchase for me, and Andrew made the whole transaction extremely easy and smooth without any pressure at all. I would very much recommend Vintage & Prestige! Thanks for my beautiful Oyster Perpetual in Blue! All the best! Conor from Streatham.

May 12, 2021
Unprompted review
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Reply from Vintage and Prestige

Many thanks for taking the time to write a review of us. We're delighted your happy with you purchase and we look forward to assisting you again in the future. All the best V&P

Rated 5 out of 5 stars

Torpedo table

Excellent communication both during and after ordering. Very quick delivery with both Vintage & Prestige and the courier company keeping me fully updated. Extremely pleased with purchase and would certainly use Vintage & Prestige again.

March 22, 2021
Unprompted review
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Reply from Vintage and Prestige

Many thanks for your review, very much appreciated and we do hope we will be able to assist you again in the future. All the best V&P

Rated 5 out of 5 stars

I was looking for a specific watch…

I was looking for a specific watch model and I am glad I find it from Vintage and Prestige. Andrew was able to meet me and I got the watch in 2 days. The watch is in excellent condition just as it was advertised. Really recommend him. I will buy more from this shop

March 12, 2021
Unprompted review
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Reply from Vintage and Prestige

Many thanks for taking the time to feedback, very much appreciated and we do hope that we will be able to assist you again in the future. Best Wishes V&P

Rated 5 out of 5 stars

Personable and professional service…

Personable and very professional service from Andrew throughout. He provided me with the assurance I was after when buying a watch for my son's 21st. The watch arrived, in even better condition than described, securely and on time. Thoroughly recommend V&P and I will be looking to use them again for when my next son turns 21.

January 28, 2021
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Reply from Vintage and Prestige

Many thanks for taking the time to feedback, very much appreciated and we do hope that we will be able to assist you again in the future for your sons birthday. Best Wishes V&P

Rated 5 out of 5 stars

Initially when my purchase arrived…

Initially when my purchase arrived there was a minor issue which was quickly resolved and my experience was of a thoroughly professional trustworthy company. They also have as a separate exercise resolved a complex repair on a rare chronometer with skill and economic efficacy. Highly recommended company.

January 6, 2021
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Reply from Vintage and Prestige

Many thanks for taking the time to feedback, very much appreciated and we do hope that we will be able to assist you again in the future. Best Wishes V&P

Rated 5 out of 5 stars

Andrew is a fair business man,good…

Andrew is a fair business man,good price smooth transaction and really good service. Very good place to buy a genuine and good watch.
Highly recommended.

December 3, 2020
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Reply from Vintage and Prestige

Many thanks for taking the time to feedback, very much appreciated and we do hope that we will be able to assist you again in the future. Best Wishes V&P

Rated 5 out of 5 stars

Top quality watches and service. The best.

I bought a Rolex submariner from Vintage and Prestige at the Goodwood Revival. The watch was vintage but pristine and unworn from new. The staff are all so helpful and kind, both to me and my son. I wouldn't hesitate to buy from them again. The service is so much better than I received from my local Rolex dealer when buying a new submariner.

December 2, 2020
Unprompted review
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Reply from Vintage and Prestige

Many thanks for your feedback and we're glad your happy with our service. We hope that we will be able to assist you again in the future.

All the best V&P

Rated 5 out of 5 stars

Highly Recommended

I have now purchased and sold a couple of watches through Vintage and Prestige and on each occasion Andrew has offered great insight and advice, has always been completely transparent and provided the highest levels of customer service. Buy with the knowledge that your purchase has provenance, has been checked and is risk free.

I cannot recommend this company highly enough.

November 17, 2020
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Reply from Vintage and Prestige

Many thanks for your feedback, very much appreciated. We look forward to be able to assist and work with you again in the future.

Best Wishes V&P

Rated 5 out of 5 stars

Excellent service and product

Ordered the item on Thursday afternoon and it arrived Friday. Was as described and excellent quality. I will definitely be buying from Vintage and Prestige again.

October 20, 2020
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Reply from Vintage and Prestige

Many thanks for your feedback. We're delighted that we will be considered again in the future when purchasing your next item.

Best Wishes V&P

Rated 5 out of 5 stars

A very trusted seller

A very trusted seller. Great communication and even better customer service. Wouldn’t dream of going anywhere else after purchasing a watch from these guys! Highly recommended

October 8, 2020
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Reply from Vintage and Prestige

Many thanks for your prompt feedback, very much appreciated and we would be delighted to assist you again in the future.

All the best V&P

Rated 5 out of 5 stars

It was a pleasure working with them

It was a pleasure working with them. Very responsive to questions via e-mail. Had some shipping problems to U S and they stayed right on top of them and kept me informed

October 1, 2020
Unprompted review
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Reply from Vintage and Prestige

Many thanks for your prompt feedback, very much appreciated, we do hope your enjoying your item and hope that we're able to assist you again in the future.

All the best.

V&P

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