Vintage Winders Reviews 230

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 1 out of 5 stars

I sent my Sea-dweller to Vintage winders for repair and service in July '23. The work was carried out and it was returned and worked for just under 18 months when the automatic mechanism failed. Becau... See more

Rated 5 out of 5 stars

Leon was very helpful - before, during and after the watch services and repairs. They were a vintage Rolex Oysterdate and a Certina DS-2. He and his team really know their stuff and do a beautiful job... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Vintage Winders. Bought a 1965 Oyster Perpetual and it's fantastic and mint condition. Called almost immediately upon placing the order and the package arrived safely, well wr... See more

Rated 5 out of 5 stars

We wanted to buy a vintage watch as a graduation gift for our son and having narrowed our search down to two or three different Oyster watches Leon gave us unbiased and knowledgeable advice to help... See more

Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

Vintage Winders specialise in Vintage Rolex watches from the 1940's through to the early 2000's. Rolex watches are a world-renowned name and are a fantastic investment, as well as a watch you can wear for any occasion. All of our watches are lovingly restored and sold with a 12 month warranty, plus a 14 day money back guarantee. We also offer full service, repair and restoration for Rolex and other Swiss made watches. Our highly skilled watchmaker has been able to repair many watches that customers have been told were "unrepairable". We have a great deal of knowledge and experience and will be happy to answer any of your questions and offer advice.


Contact info

4.1

Great

TrustScore 4 out of 5

230 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would just like to say a big thank…

I would just like to say a big thank you to Leon for all your help. very informative and clearly very passionate in why you do.
First class customer service.
Thanks Jason

November 6, 2020
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Reply from Vintage Winders

Hi Jason, we are so pleased you enjoyed your purchasing experience with Vintage Winders and you are happy with your watch. Thank you so much for taking the time to leave us such a great review.

Rated 5 out of 5 stars

I am delighted with my purchase from Vintage Winders

I am delighted with my purchase from Vintage Winders. I located the company following a personal recommendation. I discussed the watch with Leon prior to making my decision and he was able to clarify a couple of questions that I had. The watch arrived promptly and as described, beautifully presented. I highly recommend this company .

November 6, 2020
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Reply from Vintage Winders

Hi, we are so pleased you enjoyed your purchasing experience with Vintage Winders and you are delighted with your watch. Thank you so much for taking the time to leave us such a great review.

Rated 5 out of 5 stars

Leon was very helpful and his knowledge…

Leon was very helpful and his knowledge helped me choose the right watch for me. I would definitely use Vintage Winders again.

November 6, 2020
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Reply from Vintage Winders

Hi, thank you so much for your kind review and your recommendation and we hop you are enjoying your watch.

Rated 5 out of 5 stars

Excellent service

Excellent service, love my vintage rolex and it is working beautifully

November 6, 2020
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Reply from Vintage Winders

Hi, thank you so much for your kind review and we hope you are enjoying your watch.

Rated 5 out of 5 stars

Vintage Winders is an excellent company.

Vintage Winders is an excellent company to deal with. I received good, impartial, advice accompanied by prompt and efficient service.

November 6, 2020
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Reply from Vintage Winders

Hi, thank you so much for your kind review and your recommendation and we hope you are enjoying your watch.

Rated 5 out of 5 stars

Wonderful watch---wonderful service.

I have just received my second watch from Vintage winders. A beautiful 1956 Oyster perpetual with a folded, rivet bracelet....all original and as good an example as I could have wished for. To say that the service I received from Leon was excellent doesn't really do it justice, his enthusiasm for vintage Rolex is only matched by his determination to ensure complete customer satisfaction.
Highly recommended and I shall be buying from him again.

September 3, 2020
Unprompted review
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Reply from Vintage Winders

Hi, we are so pleased you enjoyed your purchasing experience with Vintage Winders and you are delighted with your watch. Thank you so much for taking the time to leave us such a great review.

Rated 5 out of 5 stars

Good service

Leon was very helpful and watch is very nice. Please with everything hing

August 24, 2020
Unprompted review
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Reply from Vintage Winders

Hi Andrew, thank you so much for your kind review and I hope you are both enjoying your watches.

Rated 5 out of 5 stars

From the word go

From the word go, the watch i wanted they made me very assured everything was ready to go and it was in mint condition. The watch is perfect and i will definitely be buying another rolex from here soon.

August 21, 2020
Unprompted review
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Reply from Vintage Winders

Hi Craig, thank you so much for your kind review and your recommendation and we are so happy you love your watch.

Rated 5 out of 5 stars

Good communication with VW

Good communication with VW. Good price and the watch was better in the flesh. My wife is chuffed to bits the condition and looks. For a 1924 watch its very reliable and winds smoothly as if new.

Will shop here again

August 21, 2020
Unprompted review
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Reply from Vintage Winders

Hi Andrew, we are so pleased your wife is delighted with her watch. Thank you so much for taking the time to leave us such a great review.

Rated 5 out of 5 stars

I was buying my first Rolex

I was buying my first Rolex, I had emailed other sellers but was not overly impressed with the advice/answers given.
I chose to buy from Vintage Winders as following emails and a telephone conversation with Leon, I felt confident to go ahead with the purchase.

August 21, 2020
Unprompted review
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Reply from Vintage Winders

Hi Julian, thank you so much for your kind review and I hope you are enjoying your watch.

Rated 5 out of 5 stars

Excellent service

Leon at Vintage Winders provided an excellent and very informative service, guiding me to my purchase which was a Rolex for my wife's 50th birthday. I shall return when I need another watch.......perhaps my 60th !

June 22, 2020
Unprompted review
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Reply from Vintage Winders

Hi Ian, thank you for your lovely review and I hope you're both well and that your wife had a fantastic special birthday and with luck we'll have something perfect for your 60th ;-)

Rated 5 out of 5 stars

Great service from first enquiry…

Great service from first enquiry through to delivery, would highly recommend!!

June 15, 2020
Unprompted review
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Reply from Vintage Winders

Hi Tom, thank you for taking the time to leave us a great review, we hope your wife is enjoying her watch and that you are both keeping well.

Rated 5 out of 5 stars

I had no issues or worries about…

I had no issues or worries about dealing with Leon. He was altogether honest in his dealings and kept me informed throughout the transaction. An excellent dealer!

June 14, 2020
Unprompted review
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Reply from Vintage Winders

Hi Pauline, we hope you and your family are safe and well, thank you so much for your kind review and for being a valued repeat customer.

Rated 5 out of 5 stars

I bought from Vintage Winders again

I bought from Vintage Winders again, actually it has been my third purchase. I find Leon very very helpful. He goes out of his way to make sure all his customers are extremely happy from the start to finish and the contact contunues after sale. I will definitely be buying again from Leon. I think they are well priced and unique pieces. I like his non pushy honest and knowledgeable opinion, and for me that speaks volumes. The watches here are of the highest quality and i am a happy happy customer. My family are also looking to buy from Vintage Winders.

June 13, 2020
Unprompted review
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Reply from Vintage Winders

Hi Leroy, thank you so much for your recent purchases and we're pleased that you are enjoying your watches and purchasing from us, we really value our loyal repeat customers and appreciate you recommending us to your family.

Rated 1 out of 5 stars

Very unprofessional and rude

Make sure they clarify payment options before you proceed with any discussion, I was just about to spend a few thousand pounds to be told at the last stage that if I use my credit card I can not have the discount that has been offered. Very unprofessional company, will not recommend to anyone.
Also to tell me that your company had, and I quote ...... A lucky escape from dealing with me.... is outrageous, is this how you deal with Customers!??
I've purchased more than one rolex with very reputable companies via my credit card and yours is the only company to treat me like this, shame on you, it's a wonder how you trade with a service like this
This is also posted on the Rolex forums that I'm on

June 13, 2020
Unprompted review
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Reply from Vintage Winders

For the benefit of our genuine customers, we would like to make it clear that we did inform Mr Stockton, in writing, right at the start of negotiations that the discount we were offering was for a direct payment only. Mr Stockton agreed to this payment method and asked us to send him an invoice, the invoice contained our business bank account details for payment. Mr Stockton then requested that he would prefer to make payment using a credit card, we informed him that this was absolutely fine with us, but that we were not able to offer a discount for this payment method, however we did offer to supply the extra link he needed free of charge.

We feel that this review is deliberately malicious, we are an honourable family run business and pride ourselves on our customer service. We have also worked out of hours today in our attempts to accommodate Mr Stockton.

Rated 5 out of 5 stars

I have been looking for a quality watch…

I have been looking for a quality watch for some time, and came across this company online. They have many unique vintage Rolex watches, and I was excited when I first clicked the website. I chose the watch and had a few questions to ask, so I sent an email and got a quick reply, then spoke to Leon the same day. He was great and explained in detail about the watch and general info about Rolex and his years in the game. We were speaking a few times after hours, (sorry) My bank was playing up, but he was very helpful. No rush, No pressure, Just a nice bloke and I bought the watch the next morning. Original box with guarantee and the watch is in superb condition exactly as stated... chuffed to bits, seriously! I read the reviews to help me make my decision and the positive feedback is accurate. Delivery was prompt too.I will definitely buy from here again, I am still checking the website daily as it is a gem if you like unique goods. Thank you.

May 10, 2020
Unprompted review
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Reply from Vintage Winders

Hi Leroy, we are so pleased you enjoyed your purchasing experience with Vintage Winders and you are delighted with your watch. Thank you so much for taking the time to leave us such a great review it means such a lot to us and we feel privileged to have such lovely customers like you.

Rated 5 out of 5 stars

Expert advice, wonderful service and fantastic watch!

I bought a vintage Rolex for my husband’s birthday from the year of his birth. I received excellent advice from Leon who is clearly an expert with professional and friendly follow-up from both him and Lynn. The watch arrived in pristine condition and my husband was thrilled with his gift. I would wholeheartedly recommend this company.

April 15, 2020
Unprompted review
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Reply from Vintage Winders

Hi Anne, we hope you and your husband are keeping safe and well during these strange times. We are so pleased your husband is thrilled with his watch and thank you so much for taking the time to leave us such a great review.

Rated 5 out of 5 stars

Trustworthy, knowledgeable and reliable

Leon was extremely helpful during my watch search and eventual purchase. His knowledge and patience really helped re the decision making process. It took me a long time to find an online suppler that I could trust and Leon did instil this in the whole process. The watch arrived on time and I have to say I have been really pleased with my Rolex.

April 5, 2020
Unprompted review
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Reply from Vintage Winders

Hi James, we hope you are keeping safe and well. We are so pleased you enjoyed your purchasing experience with Vintage Winders and you are happy with your watch. Thank you so much for taking the time to leave us such a great review.

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