Vintage Woodworks Reviews 682

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

ordered a total of 12 feet of a four inch wide moulding for a home repair on a historic home. Couldnt find a matching moulding in home store (Lowes/Home Depot). Totaled out to around 50 dollars at che... See more

Company replied

Rated 1 out of 5 stars

We bought their Yella Wood porch board and received boards that were not milled properly. The tounge and groove is at all different depths causing boards that are higher and lower all over our po... See more

Company replied

Rated 1 out of 5 stars

Submitted an online order for a single wood post and was charged 21.99 for shipping plus $5 for "Special Packaging." Three days later got a call saying there would be additional $185 shipping charge.... See more

Company replied

Rated 1 out of 5 stars

Purchased a deck railing and associated materials. Shipping fee was calculated at checkout, with tax. I paid the full amount. I was thereafter called by VW and asked (extorted?) for "additional ship... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

www.vintagewoodworks.com Millwork & molding for porches & interiors in wood & PVC for sale directly to the public. Victorian & country gingerbread house trim, screen/storm doors, gable decor, brackets, & more! Online store. Free Online Porch Guide.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

682 reviews

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Rated 5 out of 5 stars

The spindles were exactly what I needed…

The spindles were exactly what I needed for my project and looked perfect.

January 23, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Kevin,

Wonderful to hear the spindles worked so well for you. Thanks for posting a top 5-star review.

The Folks at Vintage Woodworks

Rated 3 out of 5 stars

Shipping Charge Changed

Notified 9 days after placing order that the shipping charge changed from $14.99 to $50.24. This did not seem to affect the delivery date, however. Otherwise great customer service & product quality. On-time delivery as well.

Edit:
Yes, I did see the price was subject to change. Nearly quadrupling the ship charge wasn't expected especially considering the high price for the product to begin with... Also, not getting notified until 9 days later forced our hand due to the time-sensitive nature of the order

January 23, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Nicholas,

Hopefully, you were aware when you placed your order we say multiple places at our online store shipping charges may increase under some circumstances, AND that we won't consider your order finalized until you've approved the increase. Thanks for that approval and for posting a Review.

Edit: Nicholas, you make a very good point about the 9 day delay on notification. I will have someone check our records to determine why such a long delay and then get back to you directly.

Gregory, owner

Rated 5 out of 5 stars

Very pleased with the service and…

Very pleased with the service and quality of the spindles and posts.

January 22, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Kathleen,

When you're pleased we are too! Thanks for the 5-star rating.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

I have used this firm for over 20…

I have used this firm for over 20 years. They have great, quality products and do what they say! The best!

January 18, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Jack,

Thank you very much for those kind words!

It's good to have a solid buying experience the first time one purchases, but it's really great when someone can say they've had a good experience for over 20 years.

We've been trying hard to please our customers for 40 years now. To have your vote of confidence means a lot to all of us!

The Folks at Vintage Woodworks

Rated 4 out of 5 stars

Awesome Door

Product looks amazing. I love the build quality the speed at which it was received and the people I interacted with were super nice and easy to talk to. I’d give it a 5 star, but when I ordered my door I asked if I needed to accommodate for a gap so that it would fit in my opening since it was a very custom size. I was told no the gap would get created in the making of the door. So I gave the Gap size dimensions and sure enough I got the gap dimensions and had to modify my new door to fit. I also which I could have gotten the door with mortisings already taken care of.

January 17, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Shayne,

Great to hear you like the door's looks and quality! Not so great to hear about the gap issue. We will look into this and get back to you.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great product

Great product, beautiful workmanship, packaged carefully, we are all very happy with the door we bought.

January 17, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Mark,

It really makes us happy to hear you are all very happy with your new door!

Thanks for taking time to let us know!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Excellent quality, fair pricing, reasonable delivery time

Excellent quality reproduction woodwork. Fit our 1902 Victorian kitchen remodel perfectly. Will always be my go-to source for interior trim needs.

January 17, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Thomas,

We have a soft spot in our hearts for old Victorian homes so we're always pleased to know our products are helping to keep them in top shape.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Outside update

I ordered scrollwork, a screen door, and gable decor 15 years ago. We just updated the outside of our home again. I reordered everything but a screen door. It’s all new pvc product. Painted up like a dream! Vintage Woodwork did it again!

January 16, 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Natalie,

Yes, our PVC products really hold paint well, and it's a good feeling to know they are a "permanent" solution for outside use.

Thanks for the 5-star review!

The Folks at Vintage Woodworks

Rated 2 out of 5 stars

The 3/8 beadboard did not meet my expectations

The 3/8 beadboard is very thin and flimsy. It's very difficult to piece together. The tongue is like a piece of cardboard, breaks very easily. 2 pieces were 2 inches short. I'll go to me local lumberyard next time.

December 20, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Curtiss,

We are sorry to hear you didn't like the beadboard you received. The office is gone for the day but we will be checking into this in the morning and will get in touch with you directly.

Thanks,

Gregory, owner
for the Folks at Vintage Woodworks

Rated 5 out of 5 stars

Not to DEMEAN Northern Companies

Not to DEMEAN Northern Companies,
But, YOUR COMPANY IS HEADS AND SHOULDERS ABOVE YOUR COMPARISON..
YOU'RE TOTALLY PROFESSIONAL !!!!
THANK YOU!!! RDH...

November 14, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Richard,

Thanks for the high praise!

The southern accents of our Customer Service Reps are our not-so-secret weapon.

Thanks for letting us know how you view us!

The Southern Folks at Vintage Woodworks

Rated 5 out of 5 stars

Very fast service

November 8, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi James,

Thanks for the top 5-star review. Means a lot to us!

The Folks at Vintage Woodworks

Rated 4 out of 5 stars

Quality product

Quality product, responsive delivery, although it was expensive. But since they had things I couldn’t get elsewhere - I went with it. Not disappointed in my decision or purchase.

November 8, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Richard,

Good to know you are pleased with your decision to purchase from us.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Appreciated their taking time to talk…

Appreciated their taking time to talk with me and answer my questions

November 8, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Debbie,

You are very welcome! We are readily available (usually the same person that answers the phone can answer your questions) and eager to help any way we can.

The Folks at Vintage Woodworks

Rated 4 out of 5 stars

Shipping is a bit expensive

November 8, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Warren,

Yes, we agree shipping is more than it used to be. We work hard to get all the discounts we can from our shipping companies and try to hold shipping cost down anyway we can. Even so, what we charge for shipping is typically less than what it actually cost us to ship an order.

However, the reality is, for small companies like ours, we have to charge something close to what it cost us to ship or else increase the price of our products to "hide" the shipping cost. We've chosen to keep our product prices as low as possible and still produce a quality product. What we charge our customers for shipping is typically less than what it actually cost us to ship an order.

Thanks for understanding,

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Good quality

November 8, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi David,

Thanks for the top 5-star grade for our good quality.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Cedar shakes were exactly as described…

Cedar shakes were exactly as described on web site. They matched perfectly with our craftman style house built in the 1950's. Product is a quality item. Fast and courteous service -placed order by phone.

November 7, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Debra,

We are happy to hear the shakes you ordered matched your others and that you were pleased with them and our service.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Received my trim boards in perfect…

Received my trim boards in perfect condition. They were packaged very carefully so no damage would occur. Used the Azek Trim boards to replace trim on my chimney. Used Cortex Plug and Screw Kit. Great products.

November 7, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Mike,

We agree. AZEK products are the best! And it's nice to know you'll never have to worry about your chimney trim again.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Porch spindles were exactly what we…

Porch spindles were exactly what we needed to match existing porch rails.
Helpful customer service, shipped quickly, and arrived well packed. Price was 1/3 of having the new spindles turned at the local mill.

November 7, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Maureen,

Good to hear the porch spindles were a good match for your existing ones and that our service was also good. Thanks for letting us know and for the top 5-star review!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great company to purchase from

Great company to purchase from, my online order was received quickly and with no damage. With 80” shutters I was worried but I had no problems.

November 7, 2018
Unprompted review
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Reply from Vintage Woodworks

Hi Deric,

Good to hear your order arrived safe and sound. Thanks for the 5-star review!

The Folks at Vintage Woodworks

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