Vinyl Lettering Direct Reviews 2,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and durability, noting that it holds up well even in challenging outdoor conditions. Many people highlight the user-friendly online design tool, which offers numerous customization options and makes the ordering process straightforward. The delivery service is frequently described as fast and efficient, with products often arriving quickly and in perfect condition. However, some customers found the editing process a bit difficult, mentioning that changes can lead to confusion if not saved and old versions deleted. A few people also experienced issues with the product peeling shortly after application or being tricky to stick to certain surfaces, suggesting that the product might not perform as advertised in all conditions.

What people talk about most

Product

Consumers find product to be positive. Many customers are very happy with the artwork, high-quality decals,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the high-quality... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use across various... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and quick... See more

Service

Customers had positive experiences with service. Reviewers frequently praise the fast and prompt service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my three sets of premium vinyl vehicle lettering quickly and in perfect condition. Very easy to use online design, with plenty of options. The stickers are holding up great so far in some rou... See more

Company replied

Rated 5 out of 5 stars

The ease in planning and designing on line, using layman’s terms made it possible to order exactly what we needed. The lettering was delivered within 3 days of ordering. The online videos showing me h... See more

Company replied

Rated 5 out of 5 stars

Fastest turnaround and great communication via email. Great product and can’t beat small business for personal jobs. Also offered best advice for application. I’ll be back Regards Emil

Company replied

Rated 5 out of 5 stars

The vinyl lettering was signage on doors. The process was easy from ordering to application and I couldn't be happier with the result. The price was excellent value and it's a quality look. I emailed... See more

Company replied


Company details

  1. Media Company

Written by the company

Vinyl Lettering Direct is a specialized online service that makes designing, proofing, and purchasing custom vinyl lettering as easy as possible. With Vinyl Lettering Direct, you can create: Vehicle Lettering: Self-adhesive vinyl letters and numbers adhere to any clean, smooth surface. They're perfect for cars, vans, motorcycles, bicycles, caravans, motorhomes, trucks, boats, jet skis, and more. Wall Lettering: Ideal for interior walls, furniture, plastic and wooden doors, or any smooth surface. Window Lettering: Adhesive vinyl letters and text are excellent for shop signs, window displays, glass, mirrors, acrylics, polycarbonates, and more. You can effortlessly promote your business by displaying your business name, contact information, opening hours, or any other details you need. Our self-adhesive vinyl letters are easy to remove, allowing for frequent changes. It's perfect for advertising your business, club branding, contact information, personalized messages, and much more. Creating your lettering is quick and simple. Just enter your text, select the font style and colour, and specify your desired dimensions. Our self-adhesive wall lettering comes in various sizes, is pre-spaced, and arrives in one piece, making it incredibly easy to apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Prompt and high quality

Prompt and high quality

September 14, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Phil,
Thank you for your review, we really appreciate your feedback. It’s great to hear you were happy with the quick turnaround and the quality of your order. We always do our best to make things smooth and easy from start to finish. If there’s ever anything else you need, we’ll be more than happy to help again.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Good to deal with.

Good to deal with.

September 14, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Goran,
Thank you so much for the review. We really appreciate your feedback and are glad to hear you had a positive experience with us. If you ever need more lettering or signage in the future, we’ll be happy to assist again.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Tinnie name and rego decal

Quality product that was easier than I expected to fix to the side of my Tinnie.

September 12, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Paul,
Thank you so much for your feedback! We’re really glad to hear the application went smoothly and that you’re happy with the quality of your boat decals. Enjoy your newly finished tinnie! If you ever need assistance with another project or new lettering in the future, we’ll be happy to help.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Fast turnaround a great product at a…

Fast turnaround a great product at a great price

September 5, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Paul,
Thank you for your feedback! We're pleased to hear you were happy with the quick turnaround and the quality of your order. We always strive to offer great value while ensuring top-quality results and attentive service, so it’s great to know that came through. We truly appreciate your support and look forward to assisting with your next project.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Great service

Great service, received items quickly. Lettering looked fantastic. Easy to use the website and choose what we required. Would definitely use again.

September 27, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Glenda,
Thank you for taking the time to leave a review. We’re glad the ordering process was smooth and that your items arrived quickly and met your expectations. Feedback like yours is always appreciated!
We look forward to helping with any future projects.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Perfect

Perfect, exactly as ordered. Very easy to attach. Thank you 😊

September 7, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Sanchia,
Thank you for taking the time to leave your feedback! We’re pleased everything met your expectations and that the application went smoothly. It’s always rewarding to see our work make things simple and hassle-free for our customers.
We look forward to helping with any future projects you may have.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Super efficient

Easy to order, lots of style options, straightforward, and fast. Good job.

September 4, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Gordon,
Thank you for sharing your experience! We’re pleased to hear the ordering process worked smoothly for you and that you found plenty of options to choose from. It’s always great to know our efforts to make things straightforward and efficient are appreciated.
We look forward to assisting with any future lettering projects you might have!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

An excllent product

Your vinyl lettering has never let me down. The application process is easy and they never come off, even with the heat and raw fuel exposure my stickers are subject to.

August 12, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Malcolm,
We really appreciate your ongoing support and it’s encouraging to hear that our vinyl continues to perform reliably even in demanding situations. Knowing that it holds up under extreme conditions gives us confidence that the quality and durability we focus on truly make a difference. We look forward to continuing to provide products you can depend on for years to come!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Excellent quality vinyl stickers

Excellent quality vinyl stickers. The material is durable and they stick so well without any peeling. Highly recommend!

September 1, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Lidia,
Thank you for your feedback! We're pleased to hear the stickers have met your expectations and are performing well. If you’d like to order more designs or any additional stickers in the future, we’ll be happy to assist.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Good Quality, fast post

Thanks for the good quality decals for naming my fibreglass boat, and the fast postage

August 28, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jamie,
Thank you for your review! We’re pleased the decals worked well for your boat and that the postage met your expectations. It’s great to hear everything arrived promptly and as needed. We’re here if you have any future lettering projects!

Kind regards,
Vinyl Lettering Direct

Rated 2 out of 5 stars

Letters came off while putting it on

Letters came off while putting it on. No instructions. Poor quality

August 28, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hello Yvonne,
Thank you for your review. I’m sorry to hear about the problem you describe. If there is ever an issue, we always encourage customers to contact us straight away so we can assist and resolve it quickly, rather than waiting until much later.
We only use high-quality, durable vinyls, so the product itself is not at fault. As outlined in our step-by-step installation guide (available on our website and also linked in the dispatch email sent to you on 28 August), there should be no difficulty separating the transfer tape from the backing paper without damaging the lettering.
If you would like us to look into a replacement for you, please reach out directly at info@vinylletteringdirect.com.au and we’ll be happy to assist.

Kind regards
Vinyl Lettering Direct

Rated 5 out of 5 stars

Prompt professional service

Prompt professional service

August 27, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Anthony,
Thank you for your review! We’re glad to hear the service met your expectations. Providing a smooth and professional experience is always our goal, and we’re happy it showed. We look forward to assisting you with any future projects.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

My Boat now looks amazing!

Great interactive website. Lots of flexibility whilst designing. Quick manufacturing process. Speedy delivery. Fantastic product. Easy application. Great price. My boat now looks absolutely amazing!

August 25, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Craig,
Thanks very much for the review! It’s fantastic to hear that everything came together smoothly for your project. We take pride in making sure every step from design to final application is straightforward and reliable, so it’s great to know it made your boat stand out. We’re looking forward to helping you with more lettering projects in the future.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Custom Vinyl Lettering

Was an easy to use design tool, font, size color etc matched what i received. Very good value for money and super quick delivery. I will be ordering more for the front of my boat

August 22, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Greg,
We’re really glad the design tool worked well for you and that the lettering matched exactly what you expected. It’s great to hear the whole process, from design to delivery, was smooth. We look forward to helping with your next order for the front of your boat!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Definitely use this service again.

My vinyl lettering outstanding was very happy and so was my daughter with her name on my Mustang. It was so easy, the postage was quick and communication was awesome. Highly recommended to anyone.

August 22, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Lee,
We’re really glad to hear that both you and your daughter are happy with the lettering on the Mustang! It’s always great when a project comes together smoothly, from application to delivery. We look forward to helping with any future custom lettering you might need.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Quick and easy to set up

Quick and easy to set up with the provided instructions. Team was great to talk and answered my enquiry quickly.

August 22, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Catherine,
Thank you for your review. I’m glad to hear the instructions made the setup straightforward and that our team was able to assist you quickly. We look forward to helping with any future projects.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Look good

Looks good, easy to apply and quick arrival.

August 18, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi David,
Thank you for your kind review. We’re really glad to hear that the stickers arrived quickly and were easy to apply. It’s always great to know our work makes the process simple for our customers. We look forward to assisting with your next project!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Well done Sir …

Very impressed . Excellent quality had a boat name and rego numbers made . Look great and the communication when the delivery was delayed was awesome . Will definitely order again highly recommended

August 19, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Matthew,
Thank you for the great feedback. We’re really glad to hear you’re pleased with the quality and how everything turned out. We also appreciate your understanding regarding the delivery delay. We look forward to helping with your next boat project or any future lettering needs.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Michael and the team go above and…

Michael and the team go above and beyond to be helpful and very quick to respond to any questions you may have.
This is the second time I have used their products and I cannot recommend them enough.

August 16, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Rachel,
Thank you so much! It’s great to hear that our team could make the process easy for you. We truly appreciate your continued support and look forward to assisting with your next project!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Wonderful products and the best pricing!

Wonderful products and the best pricing!

August 15, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi John,
Thank you very much for the feedback. We're pleased to know you’re happy with the quality and pricing of your order. We really appreciate your support and look forward to helping Market City Pharmacy with any future signage or decal needs.

Kind regards,
Vinyl Lettering Direct

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