Vinyl Lettering Direct Reviews 2,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and durability, noting that it holds up well even in challenging outdoor conditions. Many people highlight the user-friendly online design tool, which offers numerous customization options and makes the ordering process straightforward. The delivery service is frequently described as fast and efficient, with products often arriving quickly and in perfect condition. However, some customers found the editing process a bit difficult, mentioning that changes can lead to confusion if not saved and old versions deleted. A few people also experienced issues with the product peeling shortly after application or being tricky to stick to certain surfaces, suggesting that the product might not perform as advertised in all conditions.

What people talk about most

Product

Consumers find product to be positive. Many customers are very happy with the artwork, high-quality decals,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the high-quality... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use across various... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and quick... See more

Service

Customers had positive experiences with service. Reviewers frequently praise the fast and prompt service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my three sets of premium vinyl vehicle lettering quickly and in perfect condition. Very easy to use online design, with plenty of options. The stickers are holding up great so far in some rou... See more

Company replied

Rated 5 out of 5 stars

The ease in planning and designing on line, using layman’s terms made it possible to order exactly what we needed. The lettering was delivered within 3 days of ordering. The online videos showing me h... See more

Company replied

Rated 5 out of 5 stars

Fastest turnaround and great communication via email. Great product and can’t beat small business for personal jobs. Also offered best advice for application. I’ll be back Regards Emil

Company replied

Rated 5 out of 5 stars

The vinyl lettering was signage on doors. The process was easy from ordering to application and I couldn't be happier with the result. The price was excellent value and it's a quality look. I emailed... See more

Company replied


Company details

  1. Media Company

Written by the company

Vinyl Lettering Direct is a specialized online service that makes designing, proofing, and purchasing custom vinyl lettering as easy as possible. With Vinyl Lettering Direct, you can create: Vehicle Lettering: Self-adhesive vinyl letters and numbers adhere to any clean, smooth surface. They're perfect for cars, vans, motorcycles, bicycles, caravans, motorhomes, trucks, boats, jet skis, and more. Wall Lettering: Ideal for interior walls, furniture, plastic and wooden doors, or any smooth surface. Window Lettering: Adhesive vinyl letters and text are excellent for shop signs, window displays, glass, mirrors, acrylics, polycarbonates, and more. You can effortlessly promote your business by displaying your business name, contact information, opening hours, or any other details you need. Our self-adhesive vinyl letters are easy to remove, allowing for frequent changes. It's perfect for advertising your business, club branding, contact information, personalized messages, and much more. Creating your lettering is quick and simple. Just enter your text, select the font style and colour, and specify your desired dimensions. Our self-adhesive wall lettering comes in various sizes, is pre-spaced, and arrives in one piece, making it incredibly easy to apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very happy customer

Great people to work with, made the process very easy and quick turn around

August 13, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Luke,
Thank you very much for the kind feedback. It's great to hear that you found the process smooth and the turnaround time quick. It was a pleasure working with you and assisting the Hazelbrook Rural Fire Brigade. We greatly appreciate the important work you and your team do for the community, and we’ll be more than happy to assist with any future signage needs.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Thanks really reliable and fast…

Thanks really reliable and fast delivery.

August 13, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Yanaman,
Thank you so much for your kind feedback! We're really glad to hear that you found our service reliable and the delivery fast. We truly appreciate your support and hope to help with your next project again soon.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Great customer service and looks like…

Great customer service and looks like an excellent product.

August 12, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Michael,
Thanks so much for leaving us a review! We’re really glad to hear you found our customer service helpful and that you’re happy with the product. We always aim to make the whole process as easy and stress-free as possible, so it’s great to know that came through. We hope the lettering works perfectly for you, and if you ever need anything else, we’ll be more than happy to help.

Kind regards
Vinyl Lettering Direct

Rated 5 out of 5 stars

The stickers were excellent quality and…

The stickers were excellent quality and looked great!
Highly recommended 👍

August 8, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jamie,
Thank you so much for sharing your feedback! We’re really pleased to hear the stickers turned out just the way you wanted and that you were happy with the quality. It means a lot to know you’d recommend us, and we truly appreciate your support. We’d be more than happy to help again with your next project whenever you need.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, fast shipping.

August 3, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Nathan,
Thank you for sharing your experience with us. We’re really pleased everything went smoothly and your order arrived as expected. We appreciate your support and look forward to helping with your next project.

Kind regards,

Vinyl Lettering Direct

Rated 5 out of 5 stars

Great lettering, highly recommended

Great lettering, high quality, arrived quickly, adhesive was really good and has been on the vehicle for a couple weeks now. Would absolutely recommend!

August 2, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Al,
Thank you for the great feedback! We're glad to hear the lettering has worked out well for your vehicle and that everything arrived quickly. We really appreciate your recommendation and look forward to helping with your next project.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Great product, exactly as ordered. Efficient service :)

Received my three sets of premium vinyl vehicle lettering quickly and in perfect condition. Very easy to use online design, with plenty of options. The stickers are holding up great so far in some rough outdoors conditions, and they look wonderful.

July 20, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Peter,
Thank you for sharing your experience with us! It’s great to hear that everything went smoothly from ordering through to application, and that the end result is holding up well. We truly appreciate your support, and if you ever have another project in mind, we’ll be glad to help again.

Kind regards
Vinyl Lettering Direct

Rated 5 out of 5 stars

Quick response

Quick response. Good quality product. Good value for money

July 20, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jeremy,
Thank you very much for your kind feedback. We’re pleased to hear that you found the service prompt and the product met your expectations. It’s always our goal to provide both quality and value, and we truly appreciate you taking the time to share your experience. If you need any assistance with future projects, we’ll be more than happy to help.

Kind regards
Vinyl Lettering Direct

Rated 5 out of 5 stars

First class customer service and product

First class customer service and product

July 15, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jason,
Thank you for your review and the kind words. We’re really pleased to know you had a positive experience with both our service and product. It’s always great to receive this kind of feedback, and we’ll be more than happy to help again in the future with your next project or anything else you might need.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy to use online ordering!

Easy to use online ordering, excellent customer service when I had a few questions and fast delivery!
Have ordered before and will definitely order again. Thank you!

July 16, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Natasha,
Thank you for your order and the review. We’re glad you found the process easy and our team helpful with your questions. It’s always a pleasure to assist returning customers, and we appreciate your continued support. We look forward to helping you again in the future.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy

Quick, easy and product arrived as ordered.

July 14, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Ashleigh,
Thank you for your feedback! We’re pleased to hear that everything went smoothly and your order arrived as expected. Our goal is to keep the process quick and straightforward, and it’s great to know that came through in your experience. If we can assist with anything in the future, we’ll be happy to help.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Great product

Great product, terrific communication and prompt postage. Thanks heaps!

July 13, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Brendan,
Thank you for your kind words! We’re glad to hear you’re happy with the product and our service. It’s always a pleasure to ensure everything runs smoothly from order to delivery, and we appreciate you taking the time to share your experience. If we can assist with anything in the future, we’ll be more than happy to help.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Awesome company.

Awesome comms. And gave exactly what they said. The product was perfect.

July 13, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Damian,
Thank you so much for your kind feedback! We’re really glad to hear the communication was clear and that the product was exactly what you needed. It means a lot to us to know we delivered on our promises. If you ever need anything else or have any questions, please feel free to reach out, we’re always happy to assist.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Recommended

Quality stickers, good value pricing, prompt service. Very happy.

July 10, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Christian,
Thanks so much for your kind feedback! We’re really happy to hear you’re pleased with the stickers and how quickly we got everything to you. It’s important to us that our customers get good value and a smooth experience, so your words mean a lot.
If you need anything else in the future or have any questions, just let us know. We’re always here to help and look forward to working with you again.

Kind regards
Vinyl Lettering Direct

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, backed by excellent quality product and very prompt delivery. The stickers were the perfect font and look amazing!

July 8, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Seaton,
Thank you so much for the great review! We're really glad everything met your expectations and that you're happy with the final result. We appreciate your kind words and support.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Michael is so helpful

Michael is so helpful - answering all of my questions and going above and beyond to make sure we're happy with the finished product!

July 8, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Annie,
Thank you for your kind words! We're glad to hear you felt well supported throughout the process. It was a pleasure working with you, and we're really pleased you're happy with the final result. If there's anything else we can help with in the future, please don't hesitate to reach out.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy self-design, fast delivery

Easy to use website design facility. Fast next day service. There was a minor mistake in my order which, when pointed out, was swiftly reprinted and sent to me. I definitely recommend this company.

July 7, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Terence,
Thank you so much for your kind words and recommendation! We're glad to hear you found the website easy to use and that your order arrived quickly. We appreciate you giving us the opportunity to put things right when there was a small issue. It's always our goal to make sure everything turns out just right in the end. Thanks again for your support!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

As advertised

As advertised. Shipped timely. Great quality.

July 4, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Chris,
Thanks so much for taking the time to leave a review! We're pleased to hear that everything arrived promptly and that you're happy with the quality. It's great to know the product matched your expectations. If there's anything else you need down the line, we’re always here to help.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy Web site to use

Easy Web site to use. Great choice of fonts. Good pricing. Simple to apply.

June 30, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Terry,
Hi Terry,
Thank you for sharing your experience! we’re really glad everything went smoothly from start to finish. It means a lot to know the ordering process worked well for you and that the product met expectations once applied. We truly appreciate your support and hope to work with you again in the future.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Fast service quality product

Fast service quality product

June 30, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Alistair,
Thanks so much for the feedback. We're glad to hear the service was quick and the product met your expectations. We always aim to keep things efficient without compromising on quality, so it’s great to know that came through in your experience.
Appreciate your support and hope to help again in the future!

Kind regards,
Vinyl Lettering Direct

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