Vinyl Lettering Direct Reviews 2,350

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and durability, noting that it holds up well even in challenging outdoor conditions. Many people highlight the user-friendly online design tool, which offers numerous customization options and makes the ordering process straightforward. The delivery service is frequently described as fast and efficient, with products often arriving quickly and in perfect condition. However, some customers found the editing process a bit difficult, mentioning that changes can lead to confusion if not saved and old versions deleted. A few people also experienced issues with the product peeling shortly after application or being tricky to stick to certain surfaces, suggesting that the product might not perform as advertised in all conditions.

What people talk about most

Product

Consumers find product to be positive. Many customers are very happy with the artwork, high-quality decals,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the high-quality... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use across various... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and quick... See more

Service

Customers had positive experiences with service. Reviewers frequently praise the fast and prompt service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my three sets of premium vinyl vehicle lettering quickly and in perfect condition. Very easy to use online design, with plenty of options. The stickers are holding up great so far in some rou... See more

Company replied

Rated 5 out of 5 stars

The ease in planning and designing on line, using layman’s terms made it possible to order exactly what we needed. The lettering was delivered within 3 days of ordering. The online videos showing me h... See more

Company replied

Rated 5 out of 5 stars

Fastest turnaround and great communication via email. Great product and can’t beat small business for personal jobs. Also offered best advice for application. I’ll be back Regards Emil

Company replied

Rated 5 out of 5 stars

The vinyl lettering was signage on doors. The process was easy from ordering to application and I couldn't be happier with the result. The price was excellent value and it's a quality look. I emailed... See more

Company replied


Company details

  1. Media Company

Written by the company

Vinyl Lettering Direct is a specialized online service that makes designing, proofing, and purchasing custom vinyl lettering as easy as possible. With Vinyl Lettering Direct, you can create: Vehicle Lettering: Self-adhesive vinyl letters and numbers adhere to any clean, smooth surface. They're perfect for cars, vans, motorcycles, bicycles, caravans, motorhomes, trucks, boats, jet skis, and more. Wall Lettering: Ideal for interior walls, furniture, plastic and wooden doors, or any smooth surface. Window Lettering: Adhesive vinyl letters and text are excellent for shop signs, window displays, glass, mirrors, acrylics, polycarbonates, and more. You can effortlessly promote your business by displaying your business name, contact information, opening hours, or any other details you need. Our self-adhesive vinyl letters are easy to remove, allowing for frequent changes. It's perfect for advertising your business, club branding, contact information, personalized messages, and much more. Creating your lettering is quick and simple. Just enter your text, select the font style and colour, and specify your desired dimensions. Our self-adhesive wall lettering comes in various sizes, is pre-spaced, and arrives in one piece, making it incredibly easy to apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response

Quick response. Quick delivery. Great product.

June 30, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Les,
Thanks for taking the time to leave a review. We're really pleased to hear that everything from our turnaround to the final product met your expectations. It's great to know the process was smooth and the result worked well for you.
We appreciate your support and hope to assist you again whenever needed!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Quick service and turnaround

Quick service and turnaround. Product looks good

June 29, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Shane,
Thanks for your feedback! We’re glad to hear you were happy with the quick service and turnaround. It’s good to know the product met your expectations. We appreciate your support and look forward to helping you again whenever you need. Don’t hesitate to get in touch if there’s anything else we can assist with!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Top quality

Top quality . Great service

June 21, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Rob,
Thank you very much for the great review! We're pleased to hear you're happy with the quality of the signs and the service you received. We truly appreciate your support and look forward to helping again in the future if needed!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Seamless process

Seamless process

June 18, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Chi,
Thank you so much for your review! We’re really glad to hear everything went smoothly for you. We put a lot of effort into making the entire experience as straightforward as possible, from design to delivery, so it’s great to know that came through. We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Well priced

Well priced, and fast service.

June 14, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Ken,
Thank you for taking the time to leave a review! It's great to know everything met your expectations, and we're pleased the process was smooth from start to finish. If you ever need assistance with a future project we’ll be more than happy to help.
Many thanks again!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Super Great

fast, efficient, easy to order and to navigate on the site. Great product, looks good and its custom.

June 6, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Brett,
Thank you for your feedback! We're really glad to hear the process felt smooth and straightforward, and that you're happy with the final result. It's great to know the custom aspect worked well for you. If you ever need assistance with another project, we'd be more than happy to help again!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Awesome service

June 5, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Justin,
Thank you so much for your feedback! We’re really glad to know everything went smoothly and that you were happy with the experience. Your support means a lot to us, and we look forward to helping you again whenever you need. Much appreciated!
Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Mitch,
Thank you for taking the time to leave a review! We're so pleased to hear you were happy with both the product and your experience with us. We truly appreciate your support and hope to work with you again soon!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Product was exactly what we needed &…

Product was exactly what we needed & simple to apply. Communication regarding delivery was excellent

June 4, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Colin,
Thank you for the great feedback! We're glad the product worked well for your needs and that you found it easy to apply. It's also great to hear our delivery communication met your expectations. We really appreciate your support and look forward to helping again with your next project.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Thoughtful

Thoughtful, helpful response to questions. Excellent product!

June 3, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Susan,
Thank you for your kind feedback! We're glad you found our team attentive and that the product met your expectations. It means a lot to us to provide both reliable service and quality items. We appreciate your support and look forward to working with you again.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

It was exactly as ordered

It was exactly as ordered. As easier to install (diy) than I expected

June 3, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Maria,
Thank you very much for your positive feedback! We’re pleased that the product met your expectations and that the installation process was straightforward. Making things simple and convenient for our customers is important to us, so it’s great to know you found it manageable. We look forward to assisting you with any future projects. Thanks again for choosing our service!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Best Vinyl Lettering Company

Easy to use website.
Fast shipping.
Great product.

June 1, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Michael,
Thank you for your review! We’re pleased to hear everything went smoothly, from finding what you needed on the website to receiving your order quickly. It’s great to know the product met your expectations too. Thanks again for your support!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Easy use website

Easy to use website to get exactly what we wanted

June 1, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Susan,
Thank you very much for your feedback! We're glad to hear the website made it easy for you to get exactly what you needed, we’ve put a lot of effort into making the process as straightforward and user-friendly as possible. We really appreciate your order and hope to work with you again soon!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

The ease in ordering my signs and the…

The ease in ordering my signs and the follow up was extremely quick , service provided was fantastic, I will be ordering again from this well run company

June 1, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jeff,
Thank you so much for your kind words and for taking the time to leave a review! We’re really glad to hear that you found the ordering process easy and the service prompt, that’s exactly the experience we aim to provide. It means a lot to us that you’ll be ordering again, and we truly appreciate your support.
Looking forward to helping with your next project!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Fast delivery and efficient processing…

Fast delivery and efficient processing of the online order.
Will definitely use again.

May 29, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi David,
Thank you very much for your review! We're pleased to hear that the delivery was prompt and the ordering process met your expectations. It means a lot to us to know that you'd choose to use our service again. We truly appreciate your support and look forward to helping you with your next project whenever you're ready.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Web site easy to use

Web site easy to use
Good quality and speedy delivery

May 23, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Dean,
Thank you very much for your feedback! We're glad the ordering process was straightforward and that you were pleased with the quality and quick turnaround. We really appreciate your support and hope to work with you again soon.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi John,
Thank you so much for your kind words! We're really glad to hear you were happy with the pricing, service, and prompt support. We always aim to make the process as smooth and helpful as possible, and it's great to know that came through.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Vinyl Lettering…

Have ordered before and will order again.
Great service

May 20, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Richard,
Thank you very much for your continued support! We're pleased to hear that you've been happy with our service and that you're planning to order again. It means a lot to us when customers return! We'll do our best to keep delivering the same level of quality and reliability each time.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Fast service and good Quality

Fast service and good quality

May 17, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jason,

Thank you so much for your review! We're glad to hear you were pleased with the speed of service and the quality of the finished product. We do our best to make the process as efficient and reliable as possible, so it's great to know we hit the mark. We really appreciate your support and look forward to helping again down the track.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Thankyou

great product and timely supply

May 15, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Mike,
Thank you for taking the time to leave this your review! We're glad to hear that you were happy with both the product and the turnaround time. We always aim to make the process smooth from start to finish, so it's great to know everything met your expectations. If there's anything else we can help with in future, please don't hesitate to reach out.

Kind regards,
Vinyl Lettering Direct

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look