Vinyl Lettering Direct Reviews 2,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality and durability, noting that it holds up well even in challenging outdoor conditions. Many people highlight the user-friendly online design tool, which offers numerous customization options and makes the ordering process straightforward. The delivery service is frequently described as fast and efficient, with products often arriving quickly and in perfect condition. However, some customers found the editing process a bit difficult, mentioning that changes can lead to confusion if not saved and old versions deleted. A few people also experienced issues with the product peeling shortly after application or being tricky to stick to certain surfaces, suggesting that the product might not perform as advertised in all conditions.

What people talk about most

Product

Consumers find product to be positive. Many customers are very happy with the artwork, high-quality decals,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the high-quality... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use across various... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the fast and quick... See more

Service

Customers had positive experiences with service. Reviewers frequently praise the fast and prompt service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my three sets of premium vinyl vehicle lettering quickly and in perfect condition. Very easy to use online design, with plenty of options. The stickers are holding up great so far in some rou... See more

Company replied

Rated 5 out of 5 stars

The ease in planning and designing on line, using layman’s terms made it possible to order exactly what we needed. The lettering was delivered within 3 days of ordering. The online videos showing me h... See more

Company replied

Rated 5 out of 5 stars

Fastest turnaround and great communication via email. Great product and can’t beat small business for personal jobs. Also offered best advice for application. I’ll be back Regards Emil

Company replied

Rated 5 out of 5 stars

The vinyl lettering was signage on doors. The process was easy from ordering to application and I couldn't be happier with the result. The price was excellent value and it's a quality look. I emailed... See more

Company replied


Company details

  1. Media Company

Written by the company

Vinyl Lettering Direct is a specialized online service that makes designing, proofing, and purchasing custom vinyl lettering as easy as possible. With Vinyl Lettering Direct, you can create: Vehicle Lettering: Self-adhesive vinyl letters and numbers adhere to any clean, smooth surface. They're perfect for cars, vans, motorcycles, bicycles, caravans, motorhomes, trucks, boats, jet skis, and more. Wall Lettering: Ideal for interior walls, furniture, plastic and wooden doors, or any smooth surface. Window Lettering: Adhesive vinyl letters and text are excellent for shop signs, window displays, glass, mirrors, acrylics, polycarbonates, and more. You can effortlessly promote your business by displaying your business name, contact information, opening hours, or any other details you need. Our self-adhesive vinyl letters are easy to remove, allowing for frequent changes. It's perfect for advertising your business, club branding, contact information, personalized messages, and much more. Creating your lettering is quick and simple. Just enter your text, select the font style and colour, and specify your desired dimensions. Our self-adhesive wall lettering comes in various sizes, is pre-spaced, and arrives in one piece, making it incredibly easy to apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Derek,
Thank you so much for your review! We're glad to hear the process was easy and that you're pleased with the end result. It's always our aim to make things as straightforward and efficient as possible, so it's great to know we delivered on that. We appreciate your support and hope to assist you again in the future!

Kind regards,
Vinyl Lettering Direct


Rated 5 out of 5 stars

Pleasure to deal with

Pleasure to deal with, fast service, quality letters.

May 7, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Dmitri,
Thanks so much for your review. We're glad you were happy with the service and outcome, and we really appreciate your support. Let us know if we can help again in future!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

So quick and great quality!

So quick and great quality!

April 29, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Stacey,
Thank you so much for the great feedback! We're really pleased to hear you were happy with how quickly everything came together and with the quality of the final result. It means a lot to us that you took the time to leave a review. If there's anything you ever need in future, we're always happy to help.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Received exactly what we ordered even a…

Received exactly what we ordered even a spare thrown in. They must have known my son would butcher the first one. No nonsense turn around also.

Thanks guys

April 26, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Tony,
Thanks for the great feedback! We’re glad everything arrived as expected—and yes, the spare was intentional just in case. Happy to hear the turnaround worked well for you too. All the best with the project!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Excellent service

Found the communication was very good with working out a project I had on. They delivered exactly what I requested and product was excellent quality.

April 23, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Brent,
Thank you for your kind words! We're really glad the communication helped bring your project together just as you envisioned. It's great to hear the final result met your expectations, and we appreciate you taking the time to share your feedback.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Prompt service and delivery

Prompt service and delivery. Good quality.

April 23, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi John,
Thank you for your review, we really appreciate you taking the time to share your experience. It’s great to know everything went smoothly with your order. We’re always here if you need anything in the future and look forward to assisting you again.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Great communication

Great communication, quality, cost and customer service

October 14, 2024
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Julia,
Thank you for the lovely feedback!. We're so pleased everything met your expectations. We put a lot of care into every part of the process, so it’s always great to know when it’s appreciated. Looking forward to helping you again in the future!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Lerlttering

Great lettering

April 17, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Pierre,
Thanks so much for your review! We're really glad to hear you were happy with the lettering. It means a lot to us when customers take the time to share their experience, and we're grateful for your support. If there's anything you need in the future, we're always here to help.

Kind regards,
Vinyl Lettering Direct

Rated 4 out of 5 stars

Output from VLD was swift but postage…

Output from VLD was swift but postage from Aus Post not so good

April 15, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Craig,
Thank you for your feedback. We're glad to hear that the production was quick and met your expectations. We understand that sometimes postal delivery can take longer than anticipated, and we appreciate your patience. If you ever experience any issues, please feel free to reach out so we can assist. We look forward to serving you again!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Site was easy to use and previewed what…

Site was easy to use and previewed what the stickers would look like
Well packed for safe postage
Would highly recommend this company

April 14, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Ross,
Thank you for your kind words! We're really pleased to hear that the website was straightforward to use and that the preview helped you feel confident about your order. We also take great care in packaging to ensure your stickers arrive safely. Your recommendation means a lot to us, and we’re excited to assist you again whenever you need more vinyl lettering or decals.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Prompt as always

Prompt as always

April 13, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Peter,
Thank you for the continued trust—it's always a pleasure to help. We really appreciate your support and look forward to assisting again whenever you need.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

The items arrived and it is exceptional quality

Michael was very helpful when I was sourcing vinyl lettering for my clients project. The final product came and the quality is exceptional. The vinyl lettering looks like it has been hand-painted on the wall. I highly recommend Vinyl Lettering Direct.

April 1, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Claire,
Thank you so much for the kind words. It was a pleasure working with you on your client’s project, and I’m really glad to hear the final result came out just as envisioned. We always aim for a clean, professional finish, so it's great to know it gave that hand-painted look. Looking forward to helping again whenever needed!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Returning customer

Returning customer, great service and product.
.

April 10, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Kevin,
Thank you for your continued support! It means a lot to have returning customers like you. We're always here to help with your future projects, big or small.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Phil,
Thank you for your review! We're glad to hear you were satisfied with both the product and the turnaround time. We appreciate your support and look forward to helping with your next project.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Colin,
Thanks for the great feedback! We're pleased everything arrived when expected and matched what you had in mind. Appreciate you choosing us and we hope to work with you again in the future.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Service and product both excellent. Will return.

Very helpful customer service. Quick delivery and a great product which was easy to install. Will definitely come back next time we need vinyl window decals.

April 4, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Rebecca,
Thanks so much for taking the time to leave a review! We're really glad everything arrived promptly and met your expectations. It’s great to know the installation went smoothly, and we truly appreciate your support. Looking forward to helping you again with the next project!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Amazing service

Amazing service

March 31, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Lovneesh,
Thank you for the kind words!
It's great to hear you were happy with the service. It’s always our goal to make the entire process smooth and straightforward, and we’re glad we could deliver. Looking forward to working with you again!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

The place to go for decals.

Used these guys a couple of times, quick turnaround time and what I wanted. Web site easy to use.

March 30, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Jon,
Thank you for your continued support!
We’re really glad to hear the site has been easy to use and that we’ve consistently delivered what you needed with a quick turnaround. It means a lot to have returning customers like you, and we look forward to helping with your future projects.

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Efficient process.

Efficient process.

March 26, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Shane,
Thank you for your review!
We’re glad you found the process efficient, that’s exactly what we aim for. From design to delivery, we do our best to keep everything straightforward and stress-free. We appreciate you taking the time to share your feedback and hope to assist you again in the future!

Kind regards,
Vinyl Lettering Direct

Rated 5 out of 5 stars

Prompt profession service and advice…

Prompt profession service and advice with corresponding delivery times of either a standard or custom decal application.

March 25, 2025
Vinyl Lettering Direct logo

Reply from Vinyl Lettering Direct

Hi Scott,
Thank you for your fantastic review!
We’re pleased to hear that you were happy with both the service and delivery. Providing prompt, professional support - whether it’s for a standard or custom decal - is always our goal. We’re glad the turnaround time and advice met your expectations, and that the whole process went smoothly.
Thanks again for your support, and we hope to work with you again soon!

Kind regards,
Vinyl Lettering Direct

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