I only gave it one star because I could not go on with the review unless I gave it at least one. Scammers and thieves, that's my personal opinion. Long delivery waits, sketchy info about merchandise,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I followed the instructions for personalisation. It was all individual words/names except for 3 2 worded phrases. 2 phrases were kept together and the other was split up into 2 separate words which ar... See more
Do not order from Violet & Grace. They ship from a local Amazon dealer but you cannot return to Amazon, only to their Chinese Manufacturer. The quality and fit of the product is low rate. I watched... See more
This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated. My only slight criticism is that... See more
2.4
Poor
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
Excellent!
We have used them on a number of occasions and each time they deliver speedily, produce the artwork accurately and are great value for money.
March 13, 2024
Quick bespoke service
Fantastic & quick with bespoke service available. Reviewed my order before sending it out. Mai was amazing on chat
March 7, 2024
Prompt delivery fantastic print my…
Prompt delivery fantastic print my grandson absolutely loved it 💙
March 4, 2024
As expected.
March 4, 2024
Great art work
Excellent service and quick response to emails. The finished print was very professional and looked beautiful for a 70th birthday. Would definitely recommend.
January 28, 2024
Helpful and quick service
Helpful and quick service. Very happy with the image. Thank you
January 11, 2024
Great experience
I had a really great experience with Violet Grace. I ordered a custom hiking poster and required the digital file.
I found the communication and prompt level of service to be exceptional.
The product was also exactly as advertised and thoroughly appreciated by the gift recipient.
Highly recommend.
November 28, 2023
Easy to order
Easy to order , fast delivery, really pleased with the picture , love it !!
December 10, 2023
loved the product
loved the product. They replied to my emails in good time and it was produced quickly.
December 4, 2023
Great experience!
Very easy to work with. Very accommodating with the changes requested from the proofs. Great product!
November 23, 2023
Select colour carefully.
It was nice but I emailed the seller immediately after purchase to request a specific colourway and it came as the standard blue colour regardless. Bit disappointing.
November 22, 2023
Very prompt from ordering to arriving.
Ease of ordering, being kept up to date with what stages the order was at and prompt service.
November 16, 2023
I still haven’t received my parcel and…
I still haven’t received my parcel and they even not replying to the email that I’ve sent them!
November 10, 2023
Item was promptly delivered
Item was promptly delivered. The recipient was throughly please with it.
October 31, 2023
Fast delivery and nice product
November 12, 2023
Very flexible & easy to work with!
November 2, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.