Viper Sports UK Reviews 31

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought a kids punchbag from Viper. It arrived quickly and packed well. Minor issue with a part that I wrote to them about and they kindly shipped me a replacement part free of charge. Great customer s... See more

Rated 5 out of 5 stars

Absolutely outstanding service from Viper Sports! I recently purchased an item as a present and unfortunately DPD lost the parcel. I was so stressed as no idea as to when it would arrive , but Juread... See more

Rated 1 out of 5 stars

If I could leave zero stars, I would. I ordered a pair of size 11 junior red boxing boots from Viper Sports UK, but there was clearly an issue with the order. Mistakes can happen — I understand... See more

Rated 5 out of 5 stars

This team are amazing!! I placed a collection order for my daughters birthday, but something came up and I wouldn't be able to collect. I called the shop and explained, and spoke to the kindest person... See more

Company details

  1. Sporting Goods Store
  2. Rugby Store

Written by the company

Viper Sports UK is a trusted name in high-quality sports gear and accessories, known for our exceptional products and customer service. With a strong reputation on Amazon and eBay, we pride ourselves on delivering durable, high-performance sports equipment that meets the needs of athletes and enthusiasts alike. Our commitment to quality, competitive pricing, and fast shipping has earned us excellent reviews and a loyal customer base. Whether you're looking for apparel, training gear, or accessories, Viper Sports UK ensures top-tier products with outstanding reliability.


Contact info

4.2

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Deleted previous post.

I bought my item from Viper Sports, via a third party source (Shop) & had a pretty bad experience!
Yet after a couple of weeks, I managed to get in touch with Viper Sports & had a conversation with them over the phone & everything got sorted pretty quickly! I now will be ordering from them directly in the future!
I've received my item, i'm happy now & my opinion has changed!

I would have given more stars! If it wasn't for the bad experience at the start. But thanks to viper sports for correcting everything when needed!

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with Viper…

I’ve had a great experience with Viper Sports! Their gear is top-quality — durable, comfortable, and clearly designed with performance in mind. Whether it's apparel, equipment, or accessories, everything I’ve purchased has exceeded expectations. Customer service is also excellent: fast responses and helpful support every time I had a question. Shipping was quick and hassle-free too. Highly recommend Viper Sports to anyone serious about their training or game!

April 2, 2025
Unprompted review
Rated 4 out of 5 stars

Online ordering & delivery all great, but...

Online ordering and delivery all great. Product quality mixed. Boxing bag seems good, D ring that attaches it to the wall bracket bent and very weak, screws to attach bracket to wall useless and did not hold for even 2 minutes. Had to buy a quality carabiner and strong wall bolts.
04/04/25 update. Viper kindly offered to cover the costs of the carabiner/bolts. Thank you Viper

April 2, 2025
Rated 1 out of 5 stars

I regret buying from these guys on so…

I regret buying from these guys on so many levels. I'd promised my nephew that aid buy him a speed bag, if he went to boxing consecutively for five weeks. When the time came, I decided that I stead of using Amazon, I'd support the actual business itself, and so order from their website.
The speedbag arrived and I was seriously not happy with the quality. I emailed Vipers customer service explaining that I'd like to return it, no response. I sent several other messages but got no reply. I called their CS number and noone answered. After days of calling, a man eventually answred. I explained that I wanted to return the item and he told me that this would be fine. And that he would email me a returns form (or something like that).

I never received any email. And noone has answered the phone since. I never write things like this, but it's a scam company as far as I'm concerned. The irony is that if I'd bought it from Amazon I'd have had a refund by now.

Do NOT buy from these guys.

February 20, 2025
Unprompted review
Viper Sports UK logo

Reply from Viper Sports UK

Dear Brainfrost,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the level of service we aim to provide.

As a small business with a strong reputation on Amazon and eBay, we take customer satisfaction very seriously. We regret that we have fallen short in your case, and we want to resolve this for you as quickly as possible.

Please email us at info@vipersports.co with your order details, and we will ensure this is addressed immediately. We truly appreciate your support and would love the opportunity to make things right.

Best regards,
Viper Sports UK
info@vipersports.co

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look