VIP Pro Moving Reviews 138

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the excellent service, noting that the teams are punctual, accommodating, and go above and beyond expectations. The user experience is consistently described as positive, with consumers appreciating the ease and speed of their moves. However, some customers also noted issues with the service, such as movers forgetting necessary equipment, leading to delays. A few other people also noted concerns regarding pricing, with some experiencing discrepancies between initial estimates and final costs. Additionally, some reviewers reported damage to their furniture and belongings, and a minority expressed dissatisfaction with the movers' experience level and occasional rudeness.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing reasonable,... See more

Product

Clients share ambiguous opinions on product handling and packing. Some customers praised the efficient... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked with many movers and this crew was great. My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail.... See more

Rated 5 out of 5 stars

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experi... See more

Rated 5 out of 5 stars

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They sho... See more

Company replied

Rated 5 out of 5 stars

Arseny, Eric and John were the BEST movers we have ever had!!! They. Were polite, efficient and worked miracles getting a couple of beds upstairs that seemed impossible. We have moved several t... See more


Company details

Written by the company

VIP Pro Moving proudly brings over five years of dedicated and professional moving services to the greater Los Angeles area. Throughout our years of experience, we have honed our skills to offer an exceptional and seamless moving experience tailored to meet the unique needs of every client. We specialize in a wide range of moving services, including local moves, residential relocations, commercial and office transitions, and apartment moves, ensuring that no matter the size or scope of the move, we are equipped to handle it with expertise and care. Our team of highly trained movers takes pride in providing meticulous attention to detail when handling your belongings, ensuring that everything from fragile items to bulky furniture is transported safely and efficiently. At VIP Pro Moving, we understand that moving can be a stressful process, which is why we offer additional packing and unpacking services, allowing our clients to focus on settling into their new space while we take care of the logistics. Whether you’re relocating to a new home, office, or apartment, we strive to make the process as smooth and stress-free as possible. What sets VIP Pro Moving apart is our unwavering commitment to delivering top-tier customer service. We believe that every client deserves access to premium moving services, regardless of the size or distance of their move. That’s why we prioritize fair and transparent pricing, with no hidden fees or unexpected costs. We provide upfront quotes so that our customers can feel confident that they are receiving honest, competitive pricing for the services we offer. Our goal is to not only meet but exceed expectations by providing a personalized moving experience that caters to the specific needs and preferences of each client. With years of experience, industry knowledge, and a focus on customer satisfaction, VIP Pro Moving has become a trusted name in the moving industry within Los Angeles. We continue to build on our reputation for reliability, professionalism, and exceptional service, ensuring that every move is handled with the highest level of care and attention. Whether you’re moving locally or need assistance with packing, our team is ready to help you every step of the way, ensuring that your move is efficient, smooth, and stress-free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Movers great! Company eh!

The movers were great and worked hard. Can’t say the same for customer service that set up my loading of a POD. Movers showed up mostly unprepared and that was caused by lack of communication from their office. I can only recommend the 2 movers but not the company. Also, way too much electronic communication rather than one on one.

February 3, 2026
Rated 5 out of 5 stars

You won't regret it

Great company! Second time I have used them for a move - speedy, friendly, and trustworthy. I've recommended VIP Movers to several friends who have all had great experiences too. They make the moving process extremely seamless and enjoyable. Thanks VIP Movers! :)

January 29, 2026
Rated 5 out of 5 stars

From the initial phone call I knew this…

From the initial phone call I knew this was the company I wanted to manage my move. The gentleman that I spoke to on the phone was absolutely the reason for my decision to use VIP pro moving co. He deserves a raise. It wasn’t just the reasonable pricing it was his personality and ability to ease my concerns. He was thorough & thoughtful. The day of the move couldn’t have gone better. Axel & his partner worked their asses off. My valuables were handled with care and they set everything up at my new place. Thank you VIP PRO MOVING Co! Btw the wardrobe box’s were the cherry on top!
Thank you again for making an incredibly stressful, exhausting day run smoothly.

Best,
Stephanie Duran

January 23, 2026
Rated 5 out of 5 stars

Great experience with very professional…

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experience better than I have ever experienced before.
Reasonable price and lots of extras..
Made my wife very happy with the move.
Would hire them again any time.

January 20, 2026
Rated 5 out of 5 stars

These guys were fantastic

These guys were fantastic. They helped us move our apartment across town. Right on time, super fast and really great with how they handled our furniture. Would definitely use them again.

January 10, 2026
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you for the kind words, Julie! We look forward to serving you in the future.

Rated 5 out of 5 stars

Very friendly movers

Very friendly movers. They kept in touch with me during each step. They were RIGHT on time. They went over the bill with me to make sure we both were on the same page. Reasonable price. They packed my item very well and with care.
All around AWESOME experience!!!

January 9, 2026
VIP Pro Moving logo

Reply from VIP Pro Moving

Don, thank you! Our team appreciates your feedback. It was our pleasure assisting with your move.

Rated 2 out of 5 stars

Would not recommend

The scheduling process was great & I would like to note that nothing was damaged, but I was overall not happy with my moving experience. I was moving out of a 1 bedroom 1 bathroom apartment & a storage unit (used to keep boxes for my job in the same building). Both areas were in the 1st and 2nd floor. They took 2.5 hours to pack everything up while me and my boyfriend assisted them (everything packed beforehand). Then, they arrived at my new home address in 1.15 hr when it was 45 min away,I had to call and ask where they were & then they said they were 2 min away, interesting. Took another 2.5 hours to unpack. I had all my boxes labeled and they did not bring them where they were supposed to go. I had to ask a number of times about this (literally for 12 boxes). My entire move was supposed to be less than $450 and they charged me $650. THEN asked me for a tip for the guy that didn’t speak English - not sure why it was just for him? but they already were way over budget and I was not happy. 30 min later they called me asking for another $120 so now trying to charge me over $750!! When the goal was to stay under $450. I would also like to note the furniture I had was a bedframe, bed, dresser, mirror, cabinet, desk, desk chair, 2 cheap 5 pound patio chairs.

They told me they moved a house from LA to San Francisco for $2700 so I’m curious how my move from a few cities over was so expensive. Would not recommend

December 30, 2025
Rated 5 out of 5 stars

New Years Move

Well handled and all requested items delivered. Thank you for making the move possible, even on New Years Day.

January 1, 2026
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Reply from VIP Pro Moving

John, thank you for the kind words! We look forward to assisting with your future moving needs.

Rated 5 out of 5 stars

VIP Pro Movers highly recommended

VIP Pro Movers exceeded my expectations from start to finish. Andrew was patient and friendly during scheduling, and the movers—John, Erick, and Jake—were professional, efficient, and completely stress-free. They went above and beyond. Highly recommend.

December 31, 2025
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you for taking the time to share your positive experience with VIP Pro Moving! It was our pleasure to assist with your move.

Rated 5 out of 5 stars

Amazing.

Amazing.
Trustworthy.
No hidden prices they tell you everything upfront.
Thanks guys
Happy New Year 🎆

December 28, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Odalys, thank you for trusting us with your move! It was a pleasure assisting you :)

Rated 5 out of 5 stars

Always use VIP pro for easy move

I’ve moved so many times and used vip pro the last three moves. Sean’s team was more than great helping me move and drop off furniture at two locations. They were so thorough and worked so efficiently (and super fast). I’d love to use them again if I have to move again

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

The team was super professional!

The team was super professional! John and Mansur did an amazing job with all of my belongings. Everything was handled with care and the move was done as fast as possible. Totally recommend these movers.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

VIP Pro Moving made me feel like a VIP Pro

VIP Pro Moving made me feel like I was a VIP Pro! They did a great job, worked hard, worked quickly, no nonsense, were very careful and safe and reasonably priced! No surprises! I would 100% recommend VIP Pro Moving!

December 19, 2025

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