VIP Pro Moving Reviews 138

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the excellent service, noting that the teams are punctual, accommodating, and go above and beyond expectations. The user experience is consistently described as positive, with consumers appreciating the ease and speed of their moves. However, some customers also noted issues with the service, such as movers forgetting necessary equipment, leading to delays. A few other people also noted concerns regarding pricing, with some experiencing discrepancies between initial estimates and final costs. Additionally, some reviewers reported damage to their furniture and belongings, and a minority expressed dissatisfaction with the movers' experience level and occasional rudeness.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and care... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the pricing reasonable,... See more

Product

Clients share ambiguous opinions on product handling and packing. Some customers praised the efficient... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their moving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve worked with many movers and this crew was great. My foreman was Murat Legenda and his coworker Mansur. - both were fast, efficient and professional without compromising attention to detail.... See more

Rated 5 out of 5 stars

Great experience with very professional team from VIP Pro Moving. 3 great guys led by Urmat came right on time, took great care of our furniture and went out of their way to make this moving experi... See more

Rated 5 out of 5 stars

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They sho... See more

Company replied

Rated 5 out of 5 stars

Arseny, Eric and John were the BEST movers we have ever had!!! They. Were polite, efficient and worked miracles getting a couple of beds upstairs that seemed impossible. We have moved several t... See more


Company details

Written by the company

VIP Pro Moving proudly brings over five years of dedicated and professional moving services to the greater Los Angeles area. Throughout our years of experience, we have honed our skills to offer an exceptional and seamless moving experience tailored to meet the unique needs of every client. We specialize in a wide range of moving services, including local moves, residential relocations, commercial and office transitions, and apartment moves, ensuring that no matter the size or scope of the move, we are equipped to handle it with expertise and care. Our team of highly trained movers takes pride in providing meticulous attention to detail when handling your belongings, ensuring that everything from fragile items to bulky furniture is transported safely and efficiently. At VIP Pro Moving, we understand that moving can be a stressful process, which is why we offer additional packing and unpacking services, allowing our clients to focus on settling into their new space while we take care of the logistics. Whether you’re relocating to a new home, office, or apartment, we strive to make the process as smooth and stress-free as possible. What sets VIP Pro Moving apart is our unwavering commitment to delivering top-tier customer service. We believe that every client deserves access to premium moving services, regardless of the size or distance of their move. That’s why we prioritize fair and transparent pricing, with no hidden fees or unexpected costs. We provide upfront quotes so that our customers can feel confident that they are receiving honest, competitive pricing for the services we offer. Our goal is to not only meet but exceed expectations by providing a personalized moving experience that caters to the specific needs and preferences of each client. With years of experience, industry knowledge, and a focus on customer satisfaction, VIP Pro Moving has become a trusted name in the moving industry within Los Angeles. We continue to build on our reputation for reliability, professionalism, and exceptional service, ensuring that every move is handled with the highest level of care and attention. Whether you’re moving locally or need assistance with packing, our team is ready to help you every step of the way, ensuring that your move is efficient, smooth, and stress-free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience, honest movers

We just used VIP Pro Moving and we couldn't have had a better experience. The prices were extremely reasonable the service was topnotch. John, Mansur and Murat were the best team of movers. They showed up on-time, were super careful and meticulous moving all of our belongings and made sure nothing was damaged. Inviting someone into your home is always a scary thing but they seemed very honest and trustworthy which really put us at ease.

I would 100% recommend this company and especially this team to anyone I know.

October 23, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you, Bobbie! We appreciate your feedback, and we’re always here to assist with any moving needs you may have in the future :)

Rated 5 out of 5 stars

Reliable, Responsive, and Ready to Work!

We recently hired VIP Pro Moving for a local move, and I couldn’t be more satisfied with the experience. They were the first to respond to our inquiry, offered fair and transparent pricing, and clearly communicated their policies — including a standard minimum and a cash discount, which we appreciated.

I provided a list of items and labeled everything to match the rooms at our new place. Shawn (or Sean) and his team arrived right on time at 8:02 AM and worked efficiently for just over six hours to move our 4-bedroom, 2300 sq ft two-story home — including some very heavy and bulky items.

They didn’t waste a minute. The crew was responsive, careful, and professional throughout. They wrapped our belongings with care and handled everything with respect. If you're looking for a reliable, hardworking moving team, I highly recommend VIP Pro Moving!

October 25, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Karl, thank you for sharing your positive experience with us! We're delighted to have been a part of your move.

Rated 5 out of 5 stars

Fantastic Company!

DIANE DIANE DIANE!!!! Amazing customer service! Patient, Polite, ACCOMMODATING to say the least! She needs a raise or TWO! And then my movers not only did they get everything done quickly but i also got to know about them and their culture which i absolutely love when im able to make connections with people! This is overall a GREAT company and worth every penny!!

October 11, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Lauren, your kind words made our day! Thank you for choosing us for your move. We're here for you whenever you need assistance in the future.

Rated 5 out of 5 stars

These guys showed on time and looked…

These guys showed on time and looked professional. They didn’t stop from the time they got there and were making sure everything was wrapped and protected. They are the best movers I’ve worked with. Highly recommend.

October 8, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Darrell, we appreciate you taking the time to share your positive experience with us! It was a pleasure assisting you :)

Rated 5 out of 5 stars

Good job

Keeping me informed as to where you were and the delivery time frame and delivering within that time frame. Very friendly and accommodating moving crew

October 6, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you, dear Frank. We are so happy that you had a great experience moving with us!

Rated 5 out of 5 stars

Very productive

Very productive, professional and careful. Did a truly amazing job start to finish.

September 28, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you for the kind words, Monte! We look forward to serving you in the future.

Rated 5 out of 5 stars

Aresenii and his coworkers were…

Aresenii and his coworkers were absolutely amazing. They were on time, friendly, efficient, and a HUGE help with our move-day experience. Highly recommend Aresenii and VIP Pro Movers any time.

September 28, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Mimi, we are delighted to hear about your positive experience with us. If you ever need assistance with your next move, we're here to help. Thank you for choosing VIP Pro Moving!

Rated 5 out of 5 stars

Great Service, highly recommended!

John and Khabib, were great, above and beyond!

September 27, 2025
Unprompted review
VIP Pro Moving logo

Reply from VIP Pro Moving

Matt, thank you for trusting us with your move! It was a pleasure assisting you :)

Rated 5 out of 5 stars

VIP Pro Moving is great!’

VIP Pro Moving was fantastic! Booking was easy with AJ and Manny and his partner were punctual, professional, careful and fast! I would definitely hire VIP Pro Moving again.

September 27, 2025
VIP Pro Moving logo

Reply from VIP Pro Moving

Thank you, Jennifer! We appreciate your feedback, and we’re always here to assist with any moving needs you may have in the future :)

Rated 5 out of 5 stars

Dan and the crew were AMAZING!!

Dan and the crew were AMAZING!!! We’re truly thankful for their quick yet delicate moving service. It was truly a relief to have their support with our office move.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

John and Mansur = smooth moving transition

John and Mansur were very thorough with the move. Attention to every detail and they were very quick to help in any additional requests made on the spot.
Very communicative on time and how they will be doing the move. They were also very quick and efficient.
It made my move very smooth and less stressful. ☺️

September 22, 2025
Rated 5 out of 5 stars

Great moving service for young and single women moving by themselves, with credit due to Arseny and Vlad:

I had an incredible moving experience with Arseny and Vlad, and I hope they receive the recognition they deserve. Having movers come over as a single woman was initially an experience I felt uncertain of, and not only did the two of them make me feel safe and comfortable, but they also assisted in the dismantling of furniture to make it easier to put into storage, along with the experience being quick, clean, and as easy as someone could want.

September 21, 2025
Rated 5 out of 5 stars

Only company i use when I move

Only company i use when I move. I have used them 5 times now and each time they are amazing. Easy to book and seamless, movers their are always amazing. Highly recommend

September 19, 2025
Rated 1 out of 5 stars

This was by far the worse service I've…

This was by far the worse service I've experienced in my life, not just with moving, but service industry in general.

I requested the moving of 10 already pre-boxed Amazon packages and assembly of a table and dresser. I was informed that the service charged per hour, which I did not mind at all. This is a same day move; therefore, I expected to be charged a lot. What I didn't expect is the lack of organization that kept running the time up. The movers saying they "weren't handymen" but would take "side pay to assemble the furniture." When I said this was what I requested when I initially called, they spent between 30-40 minutes trying to call their manager to confirm
Once he confirmed, they went outside to get the "tools for the furniture" and after 20-30 minutes of "looking for the tools" I went outside and saw taking a cigarette break. They immediately came in after, they didn't know hoe to assemble the furniture so, I requested them to stop as this is charging me the hour. Then when it was time to pay their system kept glitching and they couldn't reach their manager for another 30-40 minutes regarding the payment. The same guy went on another cigarette break, then they tried to charge me 9 hours of work, for moving 10 boxes that took them 10 minutes to load & 15 minutes to unload. Their drive time was doubled after 10 miles, which would have brought it up to 4 hours (which I was informed and agreed to the doubling of the drive time; round trip) But, the additional hours that were included due to not being provided the information of the services, needing to call the manager frequently, cigarette breaks, and glitching system was ridiculous. Again, I wouldn't have mind if they charged me a "same day" fee, but seeing how they moved when it was pay per hour, it made me feel this company lacks integrity. Send people that know the assignment and have ethics.

September 19, 2025
Rated 5 out of 5 stars

Fantastic experience with VIP Pro Moving

This is the second time I've used VIP Pro Moving, and once again they were great. Ace and Eric arrived on time, were communicative, and were extremely efficient in moving our stuff. They were also very professional and handled our stuff with care, keeping the fragile boxes on top and carefully placing all items in the truck. And they were very friendly and incredibly helpful throughout the process!

VIP's prices are reasonable and the process for setting up the move was easy to navigate. I had a fantastic experience with VIP Pro for the second time and would highly recommend them to others looking for a moving company in LA!

September 14, 2025
Rated 5 out of 5 stars

The movers went above and beyond

The movers went above and beyond, carefully moving our boxes and wrapping fragile furniture with such care. No request was too much, they were accommodating, friendly, and made what could have been a stressful day feel so much easier. I would absolutely use them again and highly recommend VIP Pro Moving to anyone planning a move.

September 6, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look