VIPRE Security Reviews 1,603

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have a new device and cant load Vipre on to it I have been sending emails to customer service since early February and have had no response. I included my customer number but nothing. I calle... See more

Rated 5 out of 5 stars

We have been happy with our Vipre experience. 1. We appreciate the fact that the program runs quietly in the background and we do not receive excessive emails and program notifications asking... See more

Rated 5 out of 5 stars

It's light, not a resource hog and it works. Licensing is easy, billing is easy and install is quick and smooth. What more do you need. Through many years of struggling with the problems encountered w... See more

Rated 1 out of 5 stars

I had vipre for a year, and it seemed to perform well enough. However I decided not to renew and to uninstall. However it has left behind files and is constantly trying to get me to update. Every few... See more

Company replied

Company details

  1. Software Vendor

Information provided by various external sources

Keep your data safe with VIPRE. We offer industry leading, top-rated antivirus software and cyber security protection for personal and business use.


Contact info

  • Park Place Boulevard 311, 33759, Clearwater, United Kingdom

  • vipre.com

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 5 out of 5 stars

April 3,2021.So, the point is

April 3,2021.So, the point is, nothing happened. No viruses. I have been using Vipre for many years and the same result. Nothing. no viruses. I work for a small network consulting company. We are basically the IT department for many companies that are big enough to need IT but not big enough to hire someone full time. We are actually better than that one person because we are a team with multiple experiences and strengths. We have been recommending Vipre to all of our customers and implementing it with almost all of them for many years. And we get alerts constantly that Vipre has caught and isolated viruses. Our customers are very happy.
The only complaint I have is that I renewed my personal Vipre subscription a week or two before it expired and am still getting pop ups reminding me to renew my subscription. If I bring up the Vipre "console" and click on Account, it says it Renews on Apr. 6 and not Expires on Apr. 6, so I don't know if I renewed correctly and the console info is correct and the popups are just a nuisance, or I did something wrong in renewing so the popups are correct and the console info is incorrect. They can't both be correct. Guess I'll know on Apr. 7th. So, that is the only constructive criticism I can give. Very minor. You guys are doing great. Thanks.

April 4, 2021
Rated 1 out of 5 stars

Help....My account did not auto renew

Help....My account did not auto renew. I had spoke with someone regarding the change of computers and my amount was to stay the same $45.49. When I manually tried to renew it wants to charge me more money$$.
They had also sent me a new product key.

March 31, 2021
VIPRE Security logo

Reply from VIPRE Security

Hello Rosanne, thank you for your feedback. Our support team can help get this resolved.
Please reach out to us at homesupport@vipre.com, or give us a call at +1 877-673-1161. We look forward to hearing from you.

Rated 5 out of 5 stars

Can’t Uninstall Vipre App on Windows 10

Hi. I am trying to uninstall Vipre from my windows 10 PLEX server machine .... as I don’t need it there. I can’t find a way to uninstall the App from the machine. The control panel does not show vipre as an installed app. Help please. I’d like to repurpose that license to another laptop. I can’t find an uninstalled exe in the vipre folder(s) either.

Updated: 30 mins later. I’ve changed my review from 1 to 5 after the prompt response and help on removing Vipre Antivirus Plus from my Windows machine. Thank you!!

March 29, 2021
VIPRE Security logo

Reply from VIPRE Security

Hi Derrick, thank you for your feedback. Our support team can assist with this. Please give us a call at +1 877-673-1161 or drop us an email at homesupport@vipre.com. We look forward to hearing from you.

Rated 5 out of 5 stars

VIPRE SECURITY

I love this Vipre Security application, runs quietly in the background doing regular scans and automatic updates of app to facilitate a virus free computer or phone!

March 29, 2021
Rated 1 out of 5 stars

Crashes my computer

Vipre has always been my security system of choice. Recently, on one of my computers, it has cause me immense problems which I cannot resolve. Suddenly, I started getting these error windows popping up which tell me that Vipre Service is not running. I click restart but nothing happens. I uninstalled and reinstalled Vipre but same result. After a few weeks, I gave up and deleted Vipre without reinstalling, but I still get these error messages. At about the same time, I started getting messages which say Vipre Advanced Security and Defender are turned off. Defender is not turned off and Vipre was deleted. I have started to see crashes and freezes. I will say that Vipre works well with my other computers, no isues.

March 28, 2021
VIPRE Security logo

Reply from VIPRE Security

Hello Daniel, we're sorry to hear the troubles you are having. Please consider reaching out to our support team so we can help resolve this. You can reach us at homesupport@vipre.com or give us a call at +1 877-673-1161. We look forward to hearing from you.

Rated 5 out of 5 stars

vipre works

I have used Vipre for ten years and it has never let me down. It is dependable, effective, easy to install and use, and it works very well on my 2 pc's.

March 21, 2021
Rated 5 out of 5 stars

I've been using Vipre for years

I've been using Vipre for years, now. I love it, because I don't have to worry about computer safety, because Vipre does all the work FOR me!! As I'm not very computer-savvy, it's good to know that Vipre has my back and that they will even install my yearly purchase for me.

March 21, 2021
Rated 5 out of 5 stars

excellent security service

This Security was suggessted by my employer. I have used Vipre Security for years and have beel totally satisfied with the service provided. I will continue to use Vipre.

March 21, 2021

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