I have a new device and cant load Vipre on to it I have been sending emails to customer service since early February and have had no response. I included my customer number but nothing. I calle... See more
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We have been happy with our Vipre experience. 1. We appreciate the fact that the program runs quietly in the background and we do not receive excessive emails and program notifications asking... See more
It's light, not a resource hog and it works. Licensing is easy, billing is easy and install is quick and smooth. What more do you need. Through many years of struggling with the problems encountered w... See more
I had vipre for a year, and it seemed to perform well enough. However I decided not to renew and to uninstall. However it has left behind files and is constantly trying to get me to update. Every few... See more
Company replied
Company details
Information provided by various external sources
Keep your data safe with VIPRE. We offer industry leading, top-rated antivirus software and cyber security protection for personal and business use.
Contact info
Park Place Boulevard 311, 33759, Clearwater, United Kingdom
- vipre.com
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I couldn't find a way of…
I couldn't find a way of changing/checking my payment method.
Great Product with continuous up-to-date threat protection
Great Product with continuous threat evaluations and updates to catch and quarantine new viruses and malware as these materialize. Simple and easy to use and set up both auto and manual scans. Thank you to the all of the Vipre employees and programmers for helping to protect my family’s computer and electronic information.
Plus and Minus gets them 4 stars
Plus: Vipre does have people in the USA who you can call on the phone for help and they will help you, included in the price of service,
Minus: It took over a week to get someone on the phone and another 5 days to fix the issue.
I feel safer with VIPRE protecting me.
renewal was easy and quick
Good Value
I have had Vipre Security now going on 8 years, it is very good, they have kept my computer at my home free from harm, I will continue to use their product.
Good product
May use AI-assist with repliesRead more
stop with the Vipre pop-ups PLEASE!!!
Your service is really good, but the annoying pop-ups from Vipre drive me crazy! I am already on automatic renewal , so the pop-ups are unnecessary. Please stop them! Your reply was not helpful at all -- it is not pop-ups in general, it is Vipre pop-ups reminding about renewal that are so annoying!!!

Reply from VIPRE Security
I have been absolutely satisfied with…
I have been absolutely satisfied with Viper for many years and do recommend your services to everyone. Thank you for keeping me and my products safe.
This past year I received pop ups from…
This past year I received pop ups from Viper to upgrade my services for free. What is this and why does it continually pop up. I do not like this happening and will not purchase further protection.
I've cancelled your service three…
I've cancelled your service three times. I have a different service that came with the my new computer. But you keep billing me on a credit card number that you now use illegally. STOP STOP STOP.
I've reported you to my credit card company and will not pay your fee. So listen up, follow instructions, and quit auto-billing people. Its fraud and against the law.
Next call is to state AG consumer fraud office.
Support if horrible
Support when there is a problem was extremely poor and just a way for Vipre to make more money. Simple questions received ridiculous answers. Like changing the rules to loosen up the firewall so there wouldn't be notification when the SW detected a possible attack. I was a customer for years. There are much better options out there.

Reply from VIPRE Security
Viper works wonderfully with a schedule…
Viper works wonderfully with a schedule that is very easy to set or change as needed for the user's convenience.
Had to delete and re-purchase as I…
Had to delete and re-purchase as I wanted to upgrade on renewal. All went fine after this was done
Nothing has happened and that is good
Nothing has happened and that is good. That is why I still have it.
The VIPRE security package is powerful
The VIPRE security package is powerful, effective and unobtrusive to the user. I can count on it to sift out trouble and fix problems. I wouldn't be without it!
It was easy to renew it
It was easy to renew it. I appreciate receiving a reminder for renewal.
Excellent security system and seamless…
Excellent security system and seamless renewal process
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