Virginia Cheeseman Reviews 321

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more

Company replied

Rated 5 out of 5 stars

Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more

Company replied

Rated 5 out of 5 stars

I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more

Company replied

Company details

  1. Pet Store

Written by the company

I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Rated 5 out of 5 stars

I received very helpful advice from Virginia

I received very helpful advice from Virginia about the tarantulas I was wanting to buy, including set up, etc. I also received (after asking) a photo of the actual tarantula I would be buying, so I could get an idea of size, and not just a stock photo.

Delivery was quick and the tarantulas were very well packaged and insulated and inside the box was a heat pad.

I was very pleased with the tarantulas I received (Lasiodora klugi - small medium, and Lasiodora parahybana - large medium). Both were is great condition and were very well behaved when putting them into their new homes. Virginia raised them up well!

I would highly recommend purchasing a tarantula from Virginia, as you won't be disappointed!

November 8, 2024
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Reply from Virginia Cheeseman

Thanks so much Adam for your informative and glowing review. It really is appreciated.

Rated 5 out of 5 stars

Millipedes & scorpions

Very happy with the scorplings and millipedes purchased.
Packing ensured safe arrival and the enclosed heat pack was still warm when received. Seller very responsive when asked for additional care information. Overall extremely satisfied and would not hesitate to purchase additional invertebrates from this seller

October 26, 2024
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Reply from Virginia Cheeseman

Thank you for your super, comprehensive review, it is much appreciated.

Rated 5 out of 5 stars

Wonderful

Great communication, fantastic price and most importantly, the spiders arrived safe and well, and in great condition.
Very happy.

November 2, 2024
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Reply from Virginia Cheeseman

Thank you very much for your super review Phil, it is greatly appreciated.

Rated 5 out of 5 stars

10/10

Virginia Cheeseman has given one of the best experiences I've had in all my years purchasing invertebrates online.

November 1, 2024
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Reply from Virginia Cheeseman

Wow! Thanks Finlay x

Rated 5 out of 5 stars

Virginia is a very knowledgably and…

Virginia is a very knowledgably and excellent breeder of quality inverts and is always available for help when needed.

October 22, 2024
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Reply from Virginia Cheeseman

Thanks Geoff, your review is much appreciated and your long term support over the years too.

Rated 5 out of 5 stars

Wonderful critters

Wonderful critters, packed well, kept informed and arrived on time would shop again 😀

October 26, 2024
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Reply from Virginia Cheeseman

Thank you for your review Janice, it is much appreciated.

Rated 5 out of 5 stars

Excellent

Excellent, great communication and quick

October 15, 2024
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Reply from Virginia Cheeseman

Thank you for your review Dave, it is much appreciated.

Rated 5 out of 5 stars

A great experience as always

A great experience as always. My new friends arrived quickly and safely and were in great condition.

Highly recommended.

October 21, 2024
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Reply from Virginia Cheeseman

Thanks Richie, your review is much appreciated.

Rated 5 out of 5 stars

I order black congo millipede and…

I order black congo millipede and green bandana roaches and ispods and they all turned up in amazing condition and I found a freebie millipede in my order to ,I am very happy with my order ,amazing customer service to ,I will definitely be ordering more

October 20, 2024
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Reply from Virginia Cheeseman

Thank you very much for your excellent review Chloe, it is greatly appreciated.

Rated 5 out of 5 stars

Great all round service

Great all round service. The spiders arrived quickly, packaged exceptionally well and in very healthy condition. I’m looking forward to making my next purchase.

October 18, 2024
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Reply from Virginia Cheeseman

Your lovely review is greatly appreciated Joe :)

Rated 5 out of 5 stars

Recommended

Good communication, excellent delivery and great prices.

October 19, 2024
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Reply from Virginia Cheeseman

Thank you very much for your super review Kev, it is greatly appreciated.

Rated 5 out of 5 stars

Virginia is awsome

All of roaches are alive and active! They are so healthy and beautiful. Also, Virginia is very patient and help me a lot about ordering items because it's my first time to buy these guys on Website. Appreciate it!

October 16, 2024
Rated 5 out of 5 stars

Easy to use ordering

Easy to use ordering, and fast responsible delivery, very happy to have my baby red knee who is settling in well.

October 15, 2024
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Reply from Virginia Cheeseman

Thank you very much for your review Jade, it is greatly appreciated.

Rated 5 out of 5 stars

Box was full of cockroaches: 5 stars!

Ordered three species of cockroaches, and got exactly what I asked for! The bugs arrived with plenty of padding and a heat pack, and they all seem to be doing well.

October 13, 2024
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Reply from Virginia Cheeseman

Thank you very much for your review, it is greatly appreciated.

Rated 5 out of 5 stars

The delivery was quick

The delivery was quick, well packaged, great communication. Recommend using this website for anyone interested in spiders, scorpions etc. Love the selection most bred by site.

October 4, 2024
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Reply from Virginia Cheeseman

Thank you for your lovely review Bethany, it is greatly appreciated.

Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about Virginia Cheeseman, both in terms of customer service and responsible animal husbandry. The shipping process was expertly handled on her end (unfortunately I can't say the same for Royal Mail, but we all have to endure that) and all of the invertebrates not only arrived in good health, but were in containers that met their basic needs until I could rehouse them into more permanent homes. I have been gushing to everyone about the trio of dominican purple tarantula spiderlings I recieved; they have been extraordinarily calm and well behaved and are already stunning. I also can't say enough nice things about her captive bred millipedes; most places only have wild caught and I find that unethical and irresponsible.
I have already been a repeat customer and will continue to be as long as her store is open. Especially with the wonderfully generous specials that often appear on the website. I also really appreciate how much husbandry information is presented on the website with each animal listing. Its obvious she cares very much and this manifests in the best possible way. I think every invertebrate shop in the UK could learn a thing or two from Virginia Cheeseman.

October 6, 2024
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Reply from Virginia Cheeseman

Thank you so much Ariana! Your lovely review is very much appreciated.

Rated 5 out of 5 stars

Very helpful

Very helpful, gave me good advice on setting up for the housing and maintenance. I received the animals in good health and in secure packaging.

October 7, 2024
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Reply from Virginia Cheeseman

Thank you very much for your review Pat, it is greatly appreciated.

Rated 5 out of 5 stars

First order from here and couldn't ask for better!

I ordered for my family various bugs from this lovely lady and I cannot fault her. I have ordered from many invert sites up untill now so i do have some experience with receiving inverts in the post. On Wednesday I sent a text asking information about postage and questions on the bugs and had an answer back within 30 min. The lady is really down to Earth and you can sense how passionate she is with the great knowledge she knows. The website has lots of info which if buying a new bug is very useful and then I could ask questions If needed. I ordered Wednesday night for postage to be next day. The bugs arrived warm, happy, alive and kicking. I couldnt ask for better service and also would like to point out from now on this will be the store I come to first when wanting bugs in the future. I just wish I had known this store before now and will def be ordering again from here. I am a nervous person anyway so I don't like communicating very much but honestly from being nervous to send a single text to now after the amazing service I've received I am so happy and hope to order very soon again. Saying Thank you isn't a touch on how happy we are with all your service and help :-) we really appreciate everything you have done. A massive thank you.

October 11, 2024
Unprompted review
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Reply from Virginia Cheeseman

Oh Becca, what a lovely review. I do try hard and it is great to be appreciated!

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