Virginia Cheeseman Reviews 321

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I got at least two more than what I ordered. This is common with Virginia if you are ordering multiple small critters. I've known of her business for maybe 30 years. She's reliable, genuine & just... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience again, hats off to Virginia Cheeseman. Look no further everyone, trustworthy, fast, fantastic service and regular updates! Heat pad still warm, lovely little vinegaroon, sent more... See more

Company replied

Rated 5 out of 5 stars

Virginia clearly cares about what she does and i only buy my millipedes from her. she has a lot of stock of captive bred millipedes (my preference) and the fact she is able to breed so many species, w... See more

Company replied

Rated 5 out of 5 stars

I've known of Virginia through entomology shows for years, but never actually ordered direct from her. She kept up great communication. When the items arrived they ALL had little stickers on them gi... See more

Company replied

Company details

  1. Pet Store

Written by the company

I am the original 'Bug Lady', breeding and supplying many types of creepy crawly pets. My little home business has now been going for over 40 years, in the last few years I have found myself being called the ‘Spider Lady’ more often than not. Trends are continually changing and arachnids are far more popular than they have ever been before. I have a bug room at the side of our house that is dedicated to keeping a multitude of creatures. Since moving out of London in 2003, my work is mainly postal, so many things have changed over the years. My first online store was set up in 2009 and in October 2012 my current online store went live, the photographs are larger and clearer, the information is more comprehensive and the online ordering is simpler and therefore easier to use. Even I find it hard to believe that I once sent out paper catalogues and waited for customers to post me their orders and cheques. I am still readily accessible by email and telephone and I strive to maintain my position as the most friendly and reliable bug supplier!


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Rated 5 out of 5 stars

Always recommend

Always recommend, spiders arrived safely and in beautiful condition as usual. One of a small handful of people we buy from, always happy to answer any questions and send pictures of the pets you are interested in.

September 22, 2024
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Reply from Virginia Cheeseman

Thanks Jackie, you're a 5 star customer :)

Rated 3 out of 5 stars

Healthy spider but they were packed upside down

Healthy spider but they were packed upside down :( It was still and very slow to respond for a bit. After about half an hour it was acting normally. Considering how reputable and longstanding this seller is I was disappointed to see it had been packed and spent the journey to me upside down.

September 12, 2024
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Reply from Virginia Cheeseman

I'm glad to hear your spider turned up healthy. As you can imagine, the animals experience movement when in transit, therefore it doesn't matter which way up they start, or end up on arrival! I make sure all are packaged in moss or cotton wool, to securely cushion their travels.

Rated 4 out of 5 stars

Spider was perfect but definitely…

Spider was perfect but definitely overpriced for the size I received

September 15, 2024
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Reply from Virginia Cheeseman

I am sorry you were disappointed with the size of your spider, they are a dwarf species and I would happily have sent a photo in advance.

Rated 5 out of 5 stars

Great specimen

Great specimen, contact threwout ,good delivery, appreciated

September 14, 2024
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Reply from Virginia Cheeseman

Thank you for your review Gary, it is much appreciated.

Rated 5 out of 5 stars

Healthy specimens

As with previous purchases, I'm very happy with the livestock I received from Virginia Cheeseman. Will undoubtedly purchase additional material from her in the future.

August 24, 2024
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Reply from Virginia Cheeseman

Thank you very much for your review Richard and your continued support, it is greatly appreciated.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Excellent delivery. Beautiful spider. Highly recommended expert seller.

August 26, 2024
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Reply from Virginia Cheeseman

Thank you very much for your lovely review, it is greatly appreciated.

Rated 5 out of 5 stars

Excellent seller

Excellent seller excellent products excellent service/communication highly recommend have used many times before and will continue to do so 50/10 across the board

August 19, 2024
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Reply from Virginia Cheeseman

Thank you so much for your super review Gerry, it is greatly appreciated.

Rated 5 out of 5 stars

Would def recommend

Love Virginia I have bought loads from her in the past and always well packaged and fast delivery. Even got 2 free spoods. They all happy, well fed and alive. Thanks again hun xxx

August 14, 2024
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Reply from Virginia Cheeseman

Thank for your lovely review, much appreciated x

Rated 5 out of 5 stars

Website is so easy to use and payment…

Website is so easy to use and payment is so easy aswell, Virginia is a lovely lady who had time to help me though the hole process with ease and keeps you updated with everything that's going on,quick ordering to posted to your door 10 out of 10 service

August 15, 2024
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Reply from Virginia Cheeseman

Thanks so much! 10 out of 10 sounds good to me :)

Rated 5 out of 5 stars

Brilliant as always.

Brilliant as always.
Knowledgeable, efficient, excellent service and a pleasure to do business with.

August 14, 2024
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Reply from Virginia Cheeseman

Thanks so much Chris, your glowing review is much appreciated.

Rated 5 out of 5 stars

Always excellent service and quality specimens.

We've ordered tarantula's from Virginia for many years, we have just lost our lovely Salmon Pink after having her for 18 yrs so just had to have another from our favourite lady. You know you'll received good service and quality products ALWAYS.

August 9, 2024
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Reply from Virginia Cheeseman

That's so lovely Amanda! Thanks for the super review.

Rated 5 out of 5 stars

Really great experience

Really great experience, healthy spiders no problems with delivery ,excellent communication from the off ,highly recommended

August 9, 2024
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Reply from Virginia Cheeseman

Thanks Nick, your super review is much appreciated.

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