Virtuoso Flooring Reviews 54

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

My floor was installed quickly and very well. The two men arrived much earlier than I expected which was brilliant! I am very pleased with the look of my new bathroom floor. I highly recommend Virtuos... See more

Rated 5 out of 5 stars

From the showroom visit with Ben and Lauren to the installation of our oak floor by Ny, Steve and Louis we cannot fault the service. The whole process from start to finish was just as Virtuoso promise... See more

Rated 5 out of 5 stars

Absolutely delighted from start to finish with Virtuoso. Excellent advice, fabulous customer care & great communication from a team that genuinely care. I am so glad we used them as so much effort whe... See more

Rated 5 out of 5 stars

We used Virtuoso Flooring to recarpet the whole house before we moved in. Ben and the team were really helpful all the way through the process, from helping us find the most affordable options, to wor... See more

Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor
  5. Wood and Laminate Flooring Supplier

Written by the company

Virtuoso Flooring is a leading flooring specialist in Bath and Bristol, offering a wide range of residential and commercial flooring solutions across the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good Company

The office staff were very helpful in assisting choosing the appropriate flooring.

Workman were very professional and efficient. Would have no hesitation in recommending future work to family and Friends.

August 29, 2024
Rated 5 out of 5 stars

Professional teamwork

I need to say thank you to Harry & Blake for excellent service in fitting new carpet to my apartment. Despite not being able to find the address they arrived good natured & were most pleasant, helpful & respectful of my property. When I needed to go out they kindly locked up behind them when they left.
Very pleased with the finished fit - it looks really good & will, I'm sure, help sell the flat which I have to do.

August 5, 2024
Rated 5 out of 5 stars

5 star service

Great from start to finish. Super helpful in the shop with loads of advice to help us choose the right floor for our space. Fitting was painless and very professional and the result looks awesome. I can highly recommend Virtuoso.

June 24, 2024
Rated 5 out of 5 stars

Courteous

Courteous, hard working team who explained the process. Excellent service from the sales staff. New floor looks fantastic

June 11, 2024
Rated 5 out of 5 stars

First class experience

From the showroom visit with Ben and Lauren to the installation of our oak floor by Ny, Steve and Louis we cannot fault the service. The whole process from start to finish was just as Virtuoso promised, high quality. We cannot say enough about the professionalism of the installers who worked respectfully and cleaned after every day. Excellent craftsmanship and needless to say we are delighted with the finished product. Thank you

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Showroom staff were really helpful and informative. The order process was extremely efficient and the installers of our staircase carpet were superb in their attention to detail. Highly recommend Virtuoso Flooring.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Beyond Excellence

We cannot recommend Virtuoso highly enough. They deliver exactly what they promise and more, from responding within 10 minutes of us leaving a message to fitting our beautiful flooring on the day they stated. Excellent customer service, advice and support throughout our flooring process. We recommend you use them for any flooring you are thinking of getting - you will not get a better service.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to deal with, good communication, professional fitters and great product. Very happy and would definitely go back.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and excellent quality

The guys from Virtuoso were very helpful and efficient, ensured the job was done well, and were very quick to come up with a suitable solution when we discovered an access hatch under the carpet we were replacing. We're very happy with our new floor.

January 23, 2024
Rated 5 out of 5 stars

All stages of the process went well

All stages of the process went well. The team were helpful when I was selecting samples to take and explaining what would happen when. The measurement process and the time for the carpet to arrive and then be fitted was all done timely. Carpet was fitted well. Very happy with Virtuoso and the carpet.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Quick and easy with transparent…

Quick and easy with transparent pricing. From the friendly welcome in the shop it was an easy experience to book a measure and quotation, then arrange the fitting at a convenient time. The pricing was clearly explained so that we knew exactly what we were paying for. Our carpet has made our newly-converted loft feel like a comfortable part of the home. Many thanks!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

The team and Virtuoso were brilliant…

The team and Virtuoso were brilliant from start to finish. The job was not straight forward and they worked around all the problems caused by a delay in the building work without and fuss and still delivered a beautiful floor to schedule. Would highly recommend

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Virtuoso recently fitted new flooring in my bathroom. I am very pleased, it looks lovely. They are professional, polite, helpful and good with communication. Would definitely recommend.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted from start to…

Absolutely delighted from start to finish with Virtuoso. Excellent advice, fabulous customer care & great communication from a team that genuinely care. I am so glad we used them as so much effort when into the prep work & laying of our floor to ensure the best quality finish. It can be so distributive having trade in your home, but we felt looked after at every point. We wouldn’t hesitate to recommend & use again. Thank you

September 8, 2023
Unprompted review

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