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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment services, citing issues with how transactions were handled, including extended pending statuses and difficulties with chargebacks. Customers also frequently reported problems with the company's service, particularly regarding concerns about its policies on content and consumer options. Reviewers expressed strong negative opinions about the company's practices, feeling that it overstepped its role as a payment processor. They also encountered issues with the website, noting changes that raised concerns about transparency. The product itself, referring to the card and its associated services, was also a source of frustration, with users experiencing problems like faded card numbers and activation issues.

What people talk about most

Payment

Clients share negative opinions on payment, particularly regarding Visa's policies and practices. Many... See more

Service

Consumers find service to be negative, with many describing their experiences as "disgusting" and... See more

Product

Customers consistently express disappointment with product quality. Many reviewers report items of dubious... See more

Ethics

Reviewers express strong dissatisfaction with the company's ethics, citing concerns about dishonesty and a... See more

Website

Customers had negative experiences with the website. Reviewers report issues with signing into accounts due... See more

Based on these reviews

Rated 1 out of 5 stars

You know what's funny? Visa is actively removing games form Steam by execising their monopoly because some groups of betas said adult content on games is bad or whatever, yet, on OnlyFans, you... See more

Rated 1 out of 5 stars

Both Visa and Mastercard are using their power to censor media that isn't Illegal nor a problem. They are taking away freedom from consumers based on their own preferences and desires. This is disgust... See more

Rated 1 out of 5 stars

Visa AKORY OrangeMoney Madagascar are robbing their customers. The most shocking part? Whenever a refund is involved, the client has no control. Even after filing complaints, the money is gone foreve... See more

Rated 1 out of 5 stars

They think they can dictate what you can and can’t spend your money on. They believe that because they sit at the top of a duopoly, they have the power to censor entire markets at the whim of a lo... See more


1.2

Bad

TrustScore 1 out of 5

263 reviews

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Rated 1 out of 5 stars

RBC VISA support in Canada is TERRIBLE!

VISA credit card support in Canada is TERRIBLE! I've been on hold for almost an hour. They don't notify you of an approximate wait time length. Hire some staff! With the interest you charge your service should be much better. Yesterday, at the 1 hour wait mark (this is with RBC VISA) they just hung up on me. If that happens again today I'm switching all my credit card transaction to Master Card!

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE VISA GIFTCARDS.

DO NOT BUY ANY VISA GIFT CARDS. THE FUNDS ARE REMOVED FROM THE CARDS AS SOON AS THEY ARE PURCHASED AND THIS IS DONE INHOUSE. CUSTOMER SERVICE WILL NOT HELP. I LEARNED THIS FROM EXPERIENCE. I WILL NEVER BUY A VISA GIFTCARD.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

If it was a zero ,I would give it.just…

If it was a zero ,I would give it.just been to Ireland for the week.card returned in all cash ATMs it was inserted into.Telling me type of card not accepted or this transaction cannot be carried out at this time.so no cash.was on holiday there with a group for the week.Had to get friends to withdraw cash,then for me to settle with my card in restaurants and bars alternately so we could balance the payments between us.somewhat embarrassing.Plenty of cash in my account.Also this was a Barclays platinum visa debit card.I contacted Barclays ,using app.Numerous messages back and forth blaming a faulty card .I was finally informed they couldn't contact visa so I would have to.! Shocking.Now moving on,when I got back to England I used my card in a cashpoint ATM,and it worked straight away.so no card issue itself.Also as a reminder it worked contactless with chip and pin in bars and restaurants in Ireland.So when I phoned visa and entered my card number, I though various options available .I was directed to Barclays UK.My advice is what I am about to do.open an account with NatWest who use MasterCard.It appears some of these companies are too big for their customers,as I can see in this review,as they have never replied to a single thread.As Alan wicker used to say ,don't go anywhere without a Barclaycard.Not anymore.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Incredible waste of gift cards

Incredible waste of gift cards

Got seats auctioned by Delta Airlines, received an amount of money to trade for gift cards, made the biggest mistake of my life to apply for Visa prepaid cards, and ever since I’ve been experiencing issues with 90% of my transactions. From 10 websites that I try to purchase, maybe 1 or 2 go through, the rest keeps getting declined. Sometimes the same website that accepted one purchase, declines the same exact card on a second purchase.

Finally very upset and not putting up with that anymore, since I applied for Mastercard prepaid cards as well and they’re all working just fine, I called for customer service. I stayed on the phone for 2h, being transferred one hundred times, explaining my story one hundred times, and nothing was sorted out. I hung up feeling stupid, ‘cause besides my declined transactions not appearing on the cards history and being insinuated as a liar, the outcome was always “wait 24h and try again”.

If you’re having trouble to decide which card to apply, let me save you some headache, just go for Mastercard.

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

Visa Crooks

Visa Crooks! We paid for a trip 4 years ago using visa points. We booked through visa.They still haven't given us our money back! Do not use Visa to book any trips.Better yet, don't use Visa at all!!!!!They keep asking us to send them proof again and again.Do not use this service they are crooks!!

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

Visa offers ZERO protection for Clients

Visa offers ZERO protection for identity theft. I would highly NOT recommend getting a Visa card. They could care less about their customers and are only trying to make money. They could care less if someone signs up for a VISA in someone else's name. They will give out ZERO information or guidance to help. All their phone support is in another country. You cannot get someone from the US to help. VISA DOES NOT CARE ABOUT THEIR CLIENTS.

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Visa allows consumers to outright steal…

Visa allows consumers to outright steal from small businesses. Even with clear purchase agreements, non-refund agreements, proof of deliverance of products.. there is absolutely nothing missing in our disputes but visa chooses to suck criminal card holders off an help hurt small businesses in america. run by trash bags.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Bulgaria Mumbai

Very easy and Smooth Flowing process. Sahil Tatkare (Mahalaxmi branch) was very helpful and knowledgeable. Strongly recommend VFS services.

February 26, 2023
Unprompted review
Rated 1 out of 5 stars

Loophole for fraud

This is complaint about visa account updater program. It allows a merchant to update card information when a customer gets new card number for the same bank account. This is a major fraud loophole and visa allows it. My credit card got defrauded and there were fraudulent transactions from uber, ebay etc. I reported fraud and credit card was terminated and new card was mailed. Due to visa account updater policy visa allowed the fraudster to continue using my new credit card information on their uber account because defrauded card information was updated automatically to new card credentials through visa account updater feature for merchants like uber, amazon etc. This is major security and fraud loophole and it needs to stop!

December 23, 2022
Unprompted review
Rated 4 out of 5 stars

Quick response

I had an issue with a gift card as I had refunded something but the money hadn't gone back to the card. I had to wait for a bit but the woman who I talked to helped me with my question very quickly.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed .After 10 days of…

Very disappointed .After 10 days of sending documents
I got my Visa to Morocco.
At the passport control they said that my Visa is not valid .
got upset argue for 1 hour . when I had to complain to I Visa they have answered me "Kindly ask passport control what seems to be the problem with your passport as the visa we provide come from the government." they have refused to give a refund .every 5 min they send emails with different names .
LOOKS LIKE A SCAM

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

VISA Card Services: Worst of the Worst

The amount of paperwork VISA Card Services (a misnomer if ever there was one) was daunting but I did all that was asked; I even submitted some paperwork twice. Phone wait times are absurd and CSR's are not helpful as they have no access to check whether the paperwork has been received. Six weeks into the process, I'm still unsure of whether the file is complete. In a world of poor customer support, VISA Card Services is in a league of its own: The Worst of the Worst.

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Worst service EVER

I started a claim months ago, got approved but never received any payment. I am still waiting for the payment and it is impossible to contact anyone. I think they will never issue the insurance payment. They constantly redirect you to another person every time I call, but noone apparently is responsible so you keep being redirected until the call gets cut off. By email they do not respond. I am completely dissapointed.

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

48 hour 'promise' of 'emergency card…

48 hour promise of 'emergency card replacment'... Now 5 days later and the card has not yet even been prepared.

Just got a call that the earliest delivery is 'maybe' Monday. That 9 daus after i made the 'Emergency' card replacement.

Over a week in a foreign country with limited acces to funds. 300 dollars in costs of follow up calls and many nights of extra hotel stays along with cancelled flight tickets due to Visas utter incompetence.

Goodbye Visa, I can only hear a call center stay tell me 'sorry for yur negative service experience' so many times before its a simple case of F#$K OFF!!!

October 7, 2022
Unprompted review

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