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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment services, citing issues with how transactions were handled, including extended pending statuses and difficulties with chargebacks. Customers also frequently reported problems with the company's service, particularly regarding concerns about its policies on content and consumer options. Reviewers expressed strong negative opinions about the company's practices, feeling that it overstepped its role as a payment processor. They also encountered issues with the website, noting changes that raised concerns about transparency. The product itself, referring to the card and its associated services, was also a source of frustration, with users experiencing problems like faded card numbers and activation issues.

What people talk about most

Payment

Clients share negative opinions on payment, particularly regarding Visa's policies and practices. Many... See more

Service

Consumers find service to be negative, with many describing their experiences as "disgusting" and... See more

Product

Customers consistently express disappointment with product quality. Many reviewers report items of dubious... See more

Ethics

Reviewers express strong dissatisfaction with the company's ethics, citing concerns about dishonesty and a... See more

Website

Customers had negative experiences with the website. Reviewers report issues with signing into accounts due... See more

Based on these reviews

Rated 1 out of 5 stars

You know what's funny? Visa is actively removing games form Steam by execising their monopoly because some groups of betas said adult content on games is bad or whatever, yet, on OnlyFans, you... See more

Rated 1 out of 5 stars

Both Visa and Mastercard are using their power to censor media that isn't Illegal nor a problem. They are taking away freedom from consumers based on their own preferences and desires. This is disgust... See more

Rated 1 out of 5 stars

Visa AKORY OrangeMoney Madagascar are robbing their customers. The most shocking part? Whenever a refund is involved, the client has no control. Even after filing complaints, the money is gone foreve... See more

Rated 1 out of 5 stars

They think they can dictate what you can and can’t spend your money on. They believe that because they sit at the top of a duopoly, they have the power to censor entire markets at the whim of a lo... See more


1.2

Bad

TrustScore 1 out of 5

263 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Although my FICO credit score was 822

Although my FICO credit score was 822, and my payment record perfect, Visa reduced my credit limit from $30,000 to $1,000. With a yearly fee of $140 for my United Visa card, that’s just plain stupid. I canceled the card. Mastercard, American Express and Discover treat me well and provide much better service.

November 11, 2020
Unprompted review
Rated 1 out of 5 stars

This is my 3rd unsuccessful attempt to…

This is my 3rd unsuccessful attempt to contact Visa regarding an unlawful merchant charge. I have been holding on the Visa dispute line for 1 hour and 23 minutes.I can't spend my entire day in attempts to reach Visa.

AmEx and Mastercard are truly service oriented-but definitely not Visa.

March 21, 2020
Unprompted review
Rated 5 out of 5 stars

I had VISA-cards for 30 years and they…

I had VISA-cards for 30 years and they have worked just perfect. One time somebody bought something for $2,000 in London were I never been (!), using my card number. VISA refunded my $2,000 after a simple phone call.

February 26, 2019
Unprompted review
Rated 1 out of 5 stars

I never receive my SMS confirmation for…

I never receive my SMS confirmation for "Verified by Visa", contacted the company but no feedback except quick fixes. In a world where you can pay easily with your phone I think companies that don't care about their clients should disappear...

November 18, 2018
Unprompted review
Rated 1 out of 5 stars

It is a shame that VISA treats all WaveCrest/Mychoice clients as criminals.

It is a total shame that VISA treats all WaveCrest/Mychoice clients as criminals. I have to remind VISA that to get my card I had to send my passport and a proof of residency, I am European, from Spain, and the way in which VISA has acted indiscriminately invalidating all WaveCrest/Mychoice cards (Bitwala in my case) seems totally abusive, inappropriate, disproportionate and absolutely unprofessional. I am convinced that all those affected we should sue VISA for this negligent treatment and never hire again their services.

January 6, 2018
Unprompted review
Rated 1 out of 5 stars

Allowed GoDaddy to rip me off.

Allowed GoDaddy to rip me off.
Visa doesn't care what the circumstances are regarding erroneous charges and or other problems if you are the consumer.
They stand behind the shield that the merchant did nothing in their sequence of authorizing the charges. When in fact they fraudulently took the money, denied me the product & services and then close my account.

June 21, 2017
Unprompted review
Rated 3 out of 5 stars

I like VISA but

don't EVER type your credit card details in online shops. Most often you can get your money back, but it is really complicated. VISA is practical for shopping in town though :)

July 22, 2016
Unprompted review
Show reviews in all languages. (263 reviews)

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