Visiativ UK & Ireland Reviews 140

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and professional attitude, highlighting their ability to explain complex topics clearly and tailor training to individual needs. The user experience is frequently described as smooth and efficient, with many appreciating the practical tips and tricks that enhance productivity. The customer service and overall service are consistently rated as excellent, with the team going above and beyond to provide timely and helpful support. Reviewers are also very satisfied with the product, finding it valuable and well-delivered. However, some customers also noted issues with a specific product, describing it as "clunky and buggy" and feeling that it did not meet their needs, particularly regarding the processing of third-party files. These reviewers felt that their specific requirements were not fully addressed during the sales process, and that information regarding the software's limitations was not sufficiently clear prior to purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the courses well-structured,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the helpfulness and... See more

Product

Consumers generally express satisfaction with the product offerings. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dylan Mitchell was excellent at training me on my essentials course. I was extremely happy how patient he was at explaining everything and showing us what needed to be done or what I had done wrong. I... See more

Company replied

Rated 5 out of 5 stars

Sam Barlow gave us a great training session over 3 days. He was able to respond clearly to any questions we had (even if they weren't directly related to the content). I have definitely come away from... See more

Company replied

Rated 5 out of 5 stars

Mainly, the response time is really fast. I've never had to request a call-back. The knowledgeable support staff are efficient, friendly and oftentimes a godsend to have at the other end of the phonel... See more

Company replied

Rated 5 out of 5 stars

We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... See more

Company replied


Company details

  1. Business to Business Service
  2. Research and Product Development
  3. Software Company
  4. Software Training Institute

About Visiativ UK & Ireland

Written by the company

At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...

Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

The instructor was very personable and…

James was very personable and very eager to go over things and explain repeatedly to ensure users grasp concepts.
Also the course content is very relevant and becomes progressively easy to apply as user gets more comfortable with the environment.

January 12, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi David,

Thank you very much for taking the time to leave such a thoughtful review.

We are really pleased to hear that you found the training enjoyable and that James’ approachable style and willingness to revisit topics helped make the concepts clear. It's great to know that the course content felt relevant and became easier to apply as you grew more comfortable working within the SOLIDWORKS Electrical environment.

We'll be sure to pass your kind feedback on to James and the wider team.

We're here to help if you have any questions following the course.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

On-Site SW:Electrical Training

We had on-site training in Solidworks Electrical from Visiativ, with James taking us through the ins and outs of the software. The training was insightful and the atmosphere was friendly and professional, and my interactions with the company as a whole have also been good.

January 12, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Paul,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that you found the on-site SOLIDWORKS Electrical training insightful and that James was able to guide you through the software effectively. It's great to know that the atmosphere was both friendly and professional, and that your wider interactions with Visiativ UK & Ireland have also been positive.

We will be sure to pass your feedback on to James and the wider team and we look forward to supporting you as you continue using SOLIDWORKS Electrical.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks Server and Endpoints upgrade…

We had a SolidWorks' Server and Endpoints upgrade for 10 devices/9 users. Alex and Adam turned up sharp and very quickly got the ball rolling.
The full upgrade of the server and endpoints was completed in under 5 hours.
tested the upgrade and we were happy with the result.
they are very professional and prompt when calling though for support in general but today just felt like a great example of how good these guys are.
Keep up the good work!!!

January 14, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Gareth,

Thank you very much for taking the time to leave such a positive review.

We’re delighted to hear that the SOLIDWORKS Server and Endpoints upgrade went smoothly and was completed efficiently. It’s great to know that Alex and Adam made a strong impression with their professionalism and prompt approach, and that you were happy with the testing and final outcome.

Between them, Alex and Adam bring just under four decades of SOLIDWORKS experience, so it’s particularly rewarding to see that expertise reflected in the quality and efficiency of the work delivered.

Your feedback about our support is greatly appreciated and will be shared with the wider team. Comments like yours really do reinforce the high standards we strive to deliver every day.

Thank you again for your kind words and continued trust in Visiativ UK & Ireland.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Amazing Support

I have been using Solidworks for a few years now. Visiativ are great, when I come up against a problem that I can't resolve it just takes a call to the support team and it gets sorted, they are very attentive and always resolve the issue, keeping you informed of what the problem was and how it was resolved.

January 2, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Ian,

Thank you for the fantastic feedback!

We’re really pleased to hear that our SOLIDWORKS support team has been able to help you quickly and keep you informed every step of the way. Providing attentive, clear, and effective support is exactly what we aim for, so it’s great to know that’s been your experience over the years.

Thanks again for taking the time to share your review - we’re always here when you need us.

Kind regards,
The Customer Success Team.

Rated 5 out of 5 stars

Life savers

I spend a lot of time trying to battle the download error, in desperation I called those people, I got connected to the Sam, a very nice guy who solved my problem and my uni project, despite the fact that i wasn't even their customer.

December 9, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Alexander,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Sam was able to get you up and running and help keep your University project on track. We’ll be sure to pass your kind words on to him.

If you ever want to build on your SOLIDWORKS skills, we’d be very happy to help. We offer a range of official training courses designed to boost your confidence and capability, whether you’re studying or preparing for industry.

And when you move into the world of work, don’t forget that you can also purchase your SOLIDWORKS software directly through Visiativ - we’d be thrilled to support you on the next stage of your journey.

Thanks again for your review, and all the very best with your studies!

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Just completed my third training course…

Just completed my third training course with visiativ. Each one has been informative and easy to follow. Jak and Sam were both great! Easy to talk to and very knowledgeable

December 3, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Jordan,

Thank you for sharing your experience, and for choosing Visiativ for your third SOLIDWORKS course.

We’re delighted to hear that each session has been clear, informative, and easy to follow. It’s great to know that Jak and Sam made such a positive impression with their approachability and expertise.

We appreciate your continued trust in us and look forward to supporting you on your next stage of learning and beyond.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Completed the sheet metal course with…

Completed the sheet metal course with Sam and he made it feel easier than what it was with his explanations and support all the way through. The course was also fun which was a bonus.

December 3, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Saf,

Thank you for your brilliant feedback. We’re so pleased to hear that you enjoyed the SOLIDWORKS Sheet Metal course and that Sam’s clear explanations and ongoing support helped make the more challenging elements feel straightforward.

It’s great to know you found the training fun as well - learning should always be an enjoyable experience.

We appreciate you sharing your thoughts and hope to see you on another course soon.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Great Advanced Training Session!

I had a great, well delivered training session by Dylan Mitchell for the Solidworks Advanced Part Modelling. The course itself showed me new tips, tricks and previously self-taught solidworks tools/features have now been taught to me correctly so I can use them properly. Would highly recommend this course and Dylan as a trainer.

November 28, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Dapo,

Thank you so much for your fantastic review.

We’re delighted to hear that you enjoyed the SOLIDWORKS Advanced Part Modelling training and found Dylan’s delivery both engaging and informative. It’s great to know the course helped refine your existing skills and introduced you to new tools and techniques you can now use with confidence.

We truly appreciate your recommendation and look forward to supporting you again in the future.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Advanced Part Modelling Course

The advanced part modelling course is such a fantastic course and a real eye opener into just how powerful Solidworks is. Big thanks to Dylan the trainer who made the course incredibly enjoyable and informative. His friendliness and expertise made it so easy to follow along and understand the content throughout the course.

November 28, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Sam,

Thank you for taking the time to share such a wonderful review.

We’re thrilled to read that the Advanced Part Modelling course exceeded your expectations and highlighted the full capability of SOLIDWORKS. It’s lovely to hear that Dylan’s friendly approach and expertise made the experience so enjoyable and easy to follow.

We’re grateful for your kind words and hope to welcome you back on another course soon.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

I have had a support calls with Sam & Ben plus other members of the Team

I have had a few support calls with various Engineers. All have great knowledge of the SolidWorks product and were able to help immediately. Be it installation or support on a problem or how do I do this.. Be it with 3D CAD, drawings or Simulation.
I have experience of other re-sellers of SW, the guys at Visiativ defiantly shine.

November 24, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Neill,

We really appreciate you sharing your feedback and taking the time to highlight your experience with our support team. It’s great to hear that Sam, Ben and the wider team have consistently provided knowledgeable and efficient assistance across installation, troubleshooting and guidance within SOLIDWORKS, whether for 3D CAD, drawings or Simulation.

We’re also delighted to know that, compared to other SOLIDWORKS resellers, Visiativ has stood out for the quality of support provided. Your comments mean a great deal to us and will certainly be passed on to the team.

If you need any further support in the future, we’re always happy to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

I use Solidworks infrequenty as I…

I use Solidworks infrequenty as I design electronics and then I have to make an enclosure for it to sit in out of Sheet metal. The on demand team that help me throuh all that I have forgotten or not learned yet are invaluable to me. Today was no exception as I was up against time (again) in creating a step file that was customer safe. - Enter Dylan. He understood what I needed and got me to the point of sending the model to the customer. - Thank you!!

November 24, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Dave,

Thank you for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear how valuable our SOLIDWORKS Support team has been for you, especially when working under pressure and needing assistance with tasks that you don’t do on a regular basis.

It’s fantastic to know that Dylan was able to quickly understand your requirements and support you in producing a customer-safe STEP file in time. We’ll be sure to pass your thanks and kind feedback on to him.

If you ever need further support with SOLIDWORKS or anything else, our team is always here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks Course

Sam delivered an excellent custom course to us at University. All of the teaching was methodical, very well-structured and we were given all of the support we needed.

November 21, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Thomas,

Thank you for taking the time to leave such a positive review. We’re delighted to hear that Sam delivered an excellent custom SOLIDWORKS training course and that you found the teaching methodical, well-structured and fully supported throughout.

It’s great to know the course met your expectations and added real value. We’ll be sure to pass your kind feedback on to Sam.

If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Highly Recommend Visiativ for solidworks training solution

Sam is a great trainer very accommodating, professional, and accountable

November 18, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Cristian,

Thank you so much for your kind review. We’re pleased to hear that you would highly recommend Visiativ for our official SOLIDWORKS training courses.

Sam will be delighted to know that you found him accommodating, professional, and accountable. We'll be sure to pass on your feedback to him.

If there’s ever anything more we can support you with, please don’t hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Had an issue with license renewal with…

Had an issue with license renewal with 3DExperience. Matt from IT sorted this out for me in minutes using their screenshare function. Could not recommend enough! Thank you.

November 5, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Lilly,

Thank you for sharing your feedback!

We’re so pleased to hear that Mat was able to resolve your 3DExperience licence issue quickly and efficiently. Providing fast, effective support is exactly what we aim for, and your recommendation means a lot to us. We’ll be sure to pass your thanks on to Mat and the team.

We're here whenever you need us, so feel free to get in touch if you need any further assistance.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Tentative and experienced reseller and service

I'm the Design Manager for Wanzl UK. We've been using Visiativ (and previously SolidApps) for many years now.
The price of product attracted our change from a competitor, the service received has kept us happy to renew and tie into longer contracts.
Our Account Manager, Jeremy Ball is personable, knowledgeable, and promptly helpful.
Simon Dass has helped us with the technical side of things from the start. His knowledge of the software, and willingness to understand our specific needs and creating solutions have prevented frustrations and increased productivity greatly.
I would highly recommend this company from my experience.

November 6, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Andy,

Thank you so much for taking the time to share your experience today.

We’re delighted to hear that both our service and team have made such a positive impact on your experience over the years.

It’s wonderful to know that Jeremy and Simon have provided the level of support, expertise, and partnership you value - we’ll be sure to pass along your kind words to them. Building lasting relationships and delivering solutions that truly meet our clients’ needs are at the heart of what we do, so your feedback means a great deal to us.

We look forward to continuing to support Wanzl UK and helping your team achieve even greater success with SOLIDWORKS.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

SolidWorks Essentials Course

I have recently completed the SolidWorks Essentials course in person. The course was well structured, very informative and covered a huge range of features. My knowledge of the program has vastly increased and I feel a lot more confident after this course. Would highly recommend!

October 14, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Adam,

Thank you for taking the time to share your experience.

We’re delighted to hear that you found the SOLIDWORKS Essentials course well structured, informative, and wide-ranging. It’s fantastic to know your confidence and knowledge of the software have grown as a result.

Your recommendation means a great deal to us, and we’ll be sure to pass your feedback on to the training team. If there’s anything further we can support you with as you continue using SOLIDWORKS, please don’t hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Recommended Solidworks support

Support is easily requested. The response is informative and well explained with useful advice on related issues to look out for. Effective and reliable.

October 15, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi James,

Thank you for your kind words. We’re really pleased our support has made things easier for you, and that the information and advice were useful. We always aim to go beyond just fixing the issue, so it’s especially rewarding to know you appreciated the extra insights.

If you need anything else, please don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks Refresher Course

I attended a superb Solidworks Refresher course, and the Visiativ trainer was Sam Barlow. He is a total professional. With a deep and passionate understanding of Solidworks, Sam went the extra mile and covered every course topic clearly and thoroughly. Nothing was too much trouble for Sam, a superb course delivered by a superb trainer with great people skills. Thanks to Visiativ & Sam!

October 9, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi John,

Thank you for joining us on the SOLIDWORKS Refresher course and for leaving your review.

Sam will be delighted to hear that the course and his tutelage exceeded your expectations!

Don't hesitate to get in touch if you need any assistance with anything you learned on the course. We're here when you need us.

Kind regards,
The Customer Success Team.

Rated 5 out of 5 stars

Great SolidWorks course

I recently completed a four day SolidWorks Refresher course with Sam. I have to say that Sam was a fantastic instructor, nothing was too much bother for him, with a great knowledge and a very pleasant, professional attitude that made this course very easy to sit. Thank you guys.

October 9, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Christian,

Thank you for taking the course and leaving feedback.

It's brilliant to hear that you got what you needed from our SOLIDWORKS Refresher course. Sam will be delighted to hear that his tutelage was so well received, too!

If you need any assistance don't hesitate to get in touch with the team.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent response and willingness to…

Excellent response and willingness to assisting me with resolving the issue at hand. Absolutely positive in the quick tutorial given.
Thank you!

September 29, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Errol,

Thank you for taking the time to leave us a review.

The team are delighted to hear that their support has helped you with the task at hand. We're sure that the advice given on the call will help you in the future, too!

If you need any more assistance, please don't hesitate to get in touch with the SOLIDWORKS Support Team at Visiativ UK & Ireland.

Kind regards,
The Customer Success Team

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