Visiativ UK & Ireland Reviews 140

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and professional attitude, highlighting their ability to explain complex topics clearly and tailor training to individual needs. The user experience is frequently described as smooth and efficient, with many appreciating the practical tips and tricks that enhance productivity. The customer service and overall service are consistently rated as excellent, with the team going above and beyond to provide timely and helpful support. Reviewers are also very satisfied with the product, finding it valuable and well-delivered. However, some customers also noted issues with a specific product, describing it as "clunky and buggy" and feeling that it did not meet their needs, particularly regarding the processing of third-party files. These reviewers felt that their specific requirements were not fully addressed during the sales process, and that information regarding the software's limitations was not sufficiently clear prior to purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the courses well-structured,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the helpfulness and... See more

Product

Consumers generally express satisfaction with the product offerings. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dylan Mitchell was excellent at training me on my essentials course. I was extremely happy how patient he was at explaining everything and showing us what needed to be done or what I had done wrong. I... See more

Company replied

Rated 5 out of 5 stars

Sam Barlow gave us a great training session over 3 days. He was able to respond clearly to any questions we had (even if they weren't directly related to the content). I have definitely come away from... See more

Company replied

Rated 5 out of 5 stars

Mainly, the response time is really fast. I've never had to request a call-back. The knowledgeable support staff are efficient, friendly and oftentimes a godsend to have at the other end of the phonel... See more

Company replied

Rated 5 out of 5 stars

We recently completed a two-day DriveWorks training course with Adam, and it was excellent from start to finish. Adam explained everything clearly, tailored the training to our workflow, and showed us... See more

Company replied


Company details

  1. Business to Business Service
  2. Research and Product Development
  3. Software Company
  4. Software Training Institute

About Visiativ UK & Ireland

Written by the company

At Visiativ UK & Ireland, we help businesses of all sizes streamline their design, engineering, and manufacturing processes through intelligent, scalable solutions.
As an award-winning provider of SOLIDWORKS software, expert training, and dedicated support, we tailor our services to meet the unique needs of each client.
We specialise in digital transformation, combining cutting-edge technology with practical expertise to drive efficiency, foster innovation, and improve collaboration across your teams. Backed by a strong global presence and a suite of exclusive tools, we bring decades of experience and a future-focused mindset to every partnership.
Since 1987, Visiativ has supported organisations in making smarter decisions and achieving sustainable growth. Whether you're at the beginning of your digital journey or looking to enhance your current systems, we'll work closely with you to develop a transformation strategy that delivers real results.
From hands-on implementation to ongoing training and award-winning support, we’re by your side every step of the way - helping your people work smarter and your business perform better.
Ready to accelerate your digital transformation? Get in touch with the Visiativ team today and discover how we can help you unlock your full potential...

Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

Excellent SolidWorks Essentials Training

I had a great experience with the SolidWorks Essentials Training course. Everything was very well organised, and the training progressed smoothly from one lesson to the next. Each session helped me build experience and confidence as a trainee, making the learning process comfortable and easy to follow.

A big shout out to the trainer, Dylon, who was very professional and engaging and did a top job delivering the training. He explained everything clearly and made the sessions interesting and easy to understand. I would definitely recommend this training to anyone looking to learn SolidWorks.

March 5, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi DTANKMOD,

Thank you for taking the time to share your feedback!

We're delighted to hear that you had such a positive experience on the SOLIDWORKS Essentials Training course and that you found the sessions well organised and easy to follow. Building confidence and practical experience is exactly what we aim for, so it’s great to know the course supported you in that way.

We’ll be sure to pass your kind words on to Dylan as well - he’ll be very pleased to hear that his clear explanations and engaging delivery made the training enjoyable and valuable for you.

Thank you again for your recommendation. If you need any further support with SOLIDWORKS or would like to continue developing your skills, the Visiativ team will always be here to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

SolidWorks Essentials course delivered…

SolidWorks Essentials course delivered by Dylan, was an excellent introduction for new SolidWorks users to learn the software, very informative, challenging and interesting. I feel much more confident going forward using SolidWorks within my role.

March 5, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Daniel,

Thank you for taking the time to share your feedback! We're pleased to hear that you found the SOLIDWORKS Essentials course to be an excellent introduction and that it helped build your confidence in using the software within your role.

It’s great to know you found the training informative, engaging and suitably challenging, and we’ll be sure to pass your kind comments on to Dylan as well.

Thanks again for your review, and remember that the Visiativ team is always here to support you should you need any help as you continue your SOLIDWORKS journey.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent SolidWorks Training Experience

As a largely self-taught SolidWorks user for the past 4 years, I was keen to get some official training to iron out any bad habits and improve my efficiency. I completed the 3-day Assembly Modelling course led by Graeme, and it exceeded my expectations. The course was well-structured, easy to follow, and plenty of time was provided to complete the exercises without feeling rushed. I was impressed by Graemes' depth of SolidWorks knowledge - he often went above and beyond to answer questions I had, even when they weren't strictly part of the course content. The tips, tricks, and best practices I picked up have already made a noticeable difference to my work. I am looking forward to gaining more certifications through Visiativ in the future!

February 25, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Tom,

Thank you for the fantastic review!

It’s great to hear that the Assembly Modelling course exceeded your expectations and that you found the structure and pace of the training helpful. Graeme will be especially pleased to know his knowledge, tips, and willingness to go the extra mile made such a positive impact on your experience.

We’re glad the techniques and best practices you picked up are already helping improve your workflow - that’s exactly what our training aims to achieve.

Best of luck as you continue your SOLIDWORKS journey, and we look forward to supporting you with future certifications.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Training course was great

I was on a training course for a few days, really helped me understand draftsight more in detail and will definitely help me advance in the future with draftsight.

March 4, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Jack,

Thank you for your review.

We're really pleased to hear that you found the DraftSight training course helpful. It's great to know that the sessions helped you gain a deeper understanding of DraftSight and that the knowledge will support you moving forward.

We appreciate you taking the time to share your feedback and look forward to supporting you on your continued DraftSight journey.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent service

I've been using visiativ for years and have always been more than happy with their service. Matthew Holmes in particular has been extremely helpful in catering to requirements of a start up company and has helped us achieve what we needed to at an affordable price.

March 3, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Jon

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that you’ve been happy with our service over the years, and it’s fantastic to see Matthew recognised for his support.

Helping start-up businesses find the right SOLIDWORKS solutions at the right price is something we’re very passionate about, so it’s great to know Matthew has been able to support you in achieving what you needed.

We really appreciate your trust in Visiativ and look forward to continuing to support you as your business grows.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks in secondary school

Have had a great experience, working with Jeremy in Visiativ to get Solidworks on computers at my secondary school, for GCSE and A-Level students to use. The school constraints meant the computers had some specification issues, but Jeremy was great at advising what could be done to support the software on the computers, making the process smooth running and successful. Would recommend Visiativ to any teachers who need CAD software and Jeremy was very helpful.

September 24, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Sophie,

Thank you so much for your kind review.

We’re delighted to hear that you’ve had a positive experience introducing SOLIDWORKS into your secondary school, and that Jeremy was able to support you throughout the process. We understand that school IT environments can sometimes present unique challenges, so it’s great to know that the advice and guidance provided helped make the implementation smooth and successful for your GCSE and A-Level students.

Supporting education is incredibly important to us, and we’re proud to help equip the next generation of designers and engineers with industry-leading CAD tools.

If you ever need further assistance, advice, or support, our team is always here to help.

Thank you again for your recommendation.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

An infrequent user of Solidworks

As an infrequent user of Solidworks, I tend to lean on support a bit more than I should, they help me relearn the functions and teach me new ones. They always guide and demonstrate how to achieve what I need to do. I would not be using this software without having this back up. It is a one-to-one training class at your desk, something I am truly grateful. Thanks Mark, your knowledge is amazing.

February 25, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi there,

Thank you for taking the time to share such thoughtful feedback.

We're so pleased to hear our support team has given you the confidence to continue using SOLIDWORKS, especially as an infrequent user. It's great to know the guidance, demonstrations and one to one support have made such a positive difference to your experience.

Mark will be delighted to hear your kind words about his knowledge and support. We're proud to have a team that's committed to helping our customers not only solve issues, but also build their skills along the way.

Thank you again for your review and for being a valued member of the Visiativ/SOLIDWORKS community. We'll be here whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks Sheet Metal

Completed Solid works Sheet metal course with Sam, was very informative and brilliantly delivered. Picked up a lot of information I didn't know going in.

February 25, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Alfie,

Thank you for your fantastic feedback.

We are delighted to hear that you found the SOLIDWORKS Sheet Metal course informative and brilliantly delivered. Sam will be especially pleased to know that the training helped you pick up valuable new knowledge.

We really appreciate you taking the time to share your experience and we'll be here to help should you require assistance, so don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Brilliant Service from Sam

Brilliant Service from Sam, Following a new laptop upgrade and problematic PDM server installation. Stayed working on a resolve for the issue, beyond the working day, also requiring collaboration with a 3rd party, server tech support team. Very knowledgeable, empathetic of the problem and persistent in getting the issue resolved.

Great support from Sam.

February 23, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Tom,

Thank you for taking the time to share your experience with Visiativ UK & Ireland.

We are delighted to hear about the brilliant service you received from Sam. Upgrading hardware and resolving PDM server installation issues can be challenging, so it is fantastic to know that Sam remained committed to finding a solution, even beyond the working day. His willingness to collaborate with your third party server support team and see the issue through to resolution truly reflects the level of service we aim to provide.

Your comments about his knowledge, empathy and persistence are greatly appreciated, and we will be sure to pass on your feedback to him directly.

Thank you again for your kind words and for choosing Visiativ UK & Ireland.

We'll be here whenever you need us, so don't hesitate to get in touch.

Kind regards,
The Customer Success Team.

Rated 5 out of 5 stars

Solidworks Setup

I had a great experience with Jeremy, Cameron and Dylan while setting up SolidWorks on my machine. They were extremely knowledgeable, patient, and professional throughout the process.

I had several queries and they took the time to walk me through everything clearly, making sure the software was configured properly and running as it should. Their support made what could have been a frustrating setup process straightforward and stress-free.

I really appreciate the level of expertise and responsiveness they provided. Highly recommended.

February 20, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Jaron,

Thank you for taking the time to share your experience with Visiativ UK & Ireland.

We're delighted to hear that Jeremy, Cameron and Dylan were able to make your SOLIDWORKS setup smooth and stress free. Providing knowledgeable, patient and professional support is something we take great pride in, so it is fantastic to know their guidance and responsiveness made a positive difference.

We sincerely appreciate you taking the time to share your feedback and for recommending us. It's always encouraging to hear that our team’s knowledge and commitment have made a real difference.

Should you need any further assistance, we're always on hand ready to help, so don't hesitate to get in touch if you need us. We look forward to supporting you as you progress with SOLIDWORKS.

Kind regards,
The Customer Success Team

Rated 4 out of 5 stars

Good course

Good course, easy to follow for a beginner!

February 6, 2026
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Reply from Visiativ UK & Ireland

Hi there,

Thank you for leaving the positive review following your recent SOLIDWORKS training course with Visiativ UK & Ireland.

We're pleased to hear that the course was easy to follow, which is exactly what we want to hear from new users of SOLIDWORKS!

The team will be here for you to assist should you need any help. Please don't hesitate to get in touch if you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Graeme is a great teacher

Graeme is a great teacher, very thorough and clear communication while guiding me through the Visualize course. Very useful material was provided and good learning exercises made the course interactive and easy to follow. Highly recommend!!

February 12, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Rio-Skye,

Thanks so much for your fantastic review!

We’re really pleased to hear you enjoyed the SOLIDWORKS Visualize training and found Graeme’s teaching style thorough, clear, and easy to follow. It’s great to know the course materials and interactive exercises helped make everything practical and engaging.

Thanks again for the recommendation - we really appreciate it, and we hope you enjoy putting your new Visualize skills into action!

We'll be here to help should you need us, so don't hesitate to get in touch.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Excellent SolidWorks training and licence support

We’ve had a very positive experience with Visiativ UK & Ireland as a SolidWorks training centre and licence provider. The support throughout has been professional, reliable, and genuinely helpful.

A special thank you to Liam and the team for their exceptional support. It really feels like you’re being looked after by people who know SolidWorks inside out and care about doing things properly.

Highly recommended for SolidWorks training and ongoing licence provider.

February 10, 2026
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Reply from Visiativ UK & Ireland

Hi Peter,

Thank you for taking the time to leave such a positive review. We’re really pleased to hear you’ve had a great experience with Visiativ UK & Ireland, both for SOLIDWORKS training and ongoing licence support.

It’s especially great to hear your feedback on Liam and the wider team - we’ll be sure to pass on your thanks. We always aim to provide reliable, knowledgeable support, so it means a lot to know you’ve felt well looked after throughout.

Thanks again for the recommendation, and we look forward to continuing to support you.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars
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Reply from Visiativ UK & Ireland

Hi Callum,

Thank you for your positive feedback today!

We'll be sure to pass your comment on to Ben and Graeme and we'll be here to help if you have any questions following your SOLIDWORKS training.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

sheet metal support

sheet metal support

Sam was absolutely brilliant going through the new functions in my cad tools explaining along the way how to use the tool and this will save me so much time exporting files and making sure they are correct in the future

February 4, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Duncan,

Thank you for taking the time to leave such a great review.

We're really pleased to hear that Sam was able to guide you through the BatchConverter tool in myCADtools for SOLIDWORKS, explaining clearly as you went and helping you understand how to use it effectively.

Our engineers are always happy to share tips and tricks for saving time and effort with myCADtools, so it's great to hear that you can now export files easily and with confidence moving forward.

We'll make sure to pass your feedback on to Sam. As always, we will be here whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Complicated subject delivered in an easy and understand manner

Adam delivered the DriveWorks Essentials course in an easy to understand manner and was very patient as I worked my way through the provided supplement booklet, answering any questions I had as I progressed.

I would highly recommend Adam & Visiativ for anyone looking for training in DriveWorks and I am eager to continue with the Advanced course with them also.

January 21, 2026
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Reply from Visiativ UK & Ireland

Hi James,

Thank you for taking the time to leave such a great review.

We are really pleased to hear that Adam made the DriveWorks Essentials course clear and approachable, and that you felt supported as you worked through the supplementary materials and questions along the way. Patience and clarity are exactly what we aim for, especially with more complex subjects.

It is fantastic to hear you would recommend Adam and Visiativ, and we look forward to supporting you on the Advanced course when you're ready. As always, we will be here whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Solidworks Composer Training by Alex

Alex was very enthusiastic and helped in showing me how the Composer software was operated, clearly and concisely. Furthermore he also worked with me on my modular flat pack building system to put a build sequence together, thereby giving me a good understanding of how to continue with the software myself.

January 30, 2026
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Reply from Visiativ UK & Ireland

Hi David,

Thank you for taking the time to leave your feedback following your training.

We're delighted to hear that Alex’s enthusiasm and clear approach helped you get to grips with SOLIDWORKS Composer. It's great to know that working through your modular flat pack building system and creating a build sequence gave you the confidence to continue using the software independently.

Thank you again for choosing Visiativ for your training, software and support. We're always here to support you whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Helpful, friendly staff, easy to follow course.

Sam was very helpful during the lessons and was able to answer my questions clearly despite myself running on a different version of the software. The exercises after each lesson really help to imbed the information you are taking in.

January 29, 2026
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Jack,

Thank you for your kind feedback.

We're pleased to hear that Sam was helpful and friendly throughout the course and that he was able to clearly answer your questions, even while you were working on a different software version. It's also great to know that the exercises after each lesson helped to reinforce the learning.

Thank you for taking the time to share your experience. We'll be here to support you whenever you need us.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

Very professional

Very professional, easy to deal with, great experience

January 21, 2026
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Reply from Visiativ UK & Ireland

Hi there,

Thank you for the review following your recent online training course with us. We really appreciate the postitive feedback and will pass this on to the wider team.

If you have any questions or require any further assistance, please feel free to get in touch and we'll be happy to help.

Kind regards,
The Customer Success Team

Rated 5 out of 5 stars

The trainer is an exceptionally…

The trainer is an exceptionally well-prepared professional who addressed all my technical inquiries with clarity. Even after the training session, I felt comfortable reaching out with further questions, and he remained very helpful and supportive. I highly recommend working with him.

December 18, 2025
Unprompted review
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Reply from Visiativ UK & Ireland

Hi Tamas,

Thank you for taking the time to share your feedback. We're delighted to hear that you found the training clear, well prepared and supportive, both during and after the session.

It's great to know our instructor was able to answer your technical questions and continue to help once the training had finished. We'll be sure to pass on your kind comments and we'll be here whenever you need us.

Kind regards
The Customer Success Team

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