Very quick order processing, arrived quickly and letterbox friendly. Free haribos as usual is a nice touch. I don’t like being tied to high street opticians subscriptions so after having a contact len... See more
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Quick service, able to reorder efficiently and literally arrived the next day. Excellent pricing as well! Such a great way of buying contact lenses. Thank you!
No prescription needed. Super fast delivery. Cute little packet of mini Haribo in the package. Will definitely reorder from here.
The package came quickly, only paid for 5pairs just to see what they were like. Only wore one pair so far but found them very comfortable to wear and beats all the hassle of going through the optician... See more
Company details
Written by the company
Buying contact lenses online is a lot more convenient with VisionDirect.co.uk. As the no.1 rated UK contact lens seller on Trustpilot, we deliver great prices and an award-winning service to thousands of happy customers every week.
VisionDirect.co.uk
Written by the company
- The UK's #1 Most Trusted Online Store
- With over 90k reviews and 130k followers on Facebook, we are the #1 choice for contact lenses online. Still unsure about buying online? Check out our buying guides and our no fuss returns policy.
- Next Day Delivery - Free Over £59
- Order by 11:45PM and receive your lenses the next day through the letterbox. No more long delays or optician pick-ups, we stock your lenses!
- Customer Care 7 days a week
- Our customer service team is here to help Mon - Fri: 8:00 to 21:00; Sat - Sun: 9:00 to 18:00. Use our website, live chat, or call us on 020 7768 5000 in the UK / 1 800 870 0741 in the US and we'll be happy to help.
- Lens Replacement Service
- Split lens? We will refund / credit any defective lenses if this ever did happen, easy-peasy.
Free Returns
Has your prescription changed?
We have a 100 day return policy for unopened and undamaged boxes of contact lenses. You can return you boxes free of charge to the below address. Please ensure you write this on your package in capital letters).
FREEPOST RTLU-CJZT-ESAB
Vision Direct
Unit 2 Hudson Court
Great North Way, York Business Park
Nether Poppleton, YORK YO26 6RB
Contact info
6 Camden High Street, NW1 0JH, London, United Kingdom
- 020 7768 5000
- help@visiondirect.co.uk
- visiondirect.co.uk
4.6
Excellent
112K reviews
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Still haven’t received my order!
Normally excellent service but post office slow on this occasion. Received now
May 31, 2026
Reply from Vision Direct
Dear Michaela,
Thank you for your message regarding your order.
We sincerely apologize for the delay in the delivery and understand your frustration regarding the wait.
Upon checking, we can confirm that your order has now been successfully delivered on 06/06/2026. Please kindly check your delivery location or with neighbors if you have not yet received the parcel directly.
If you still encounter any issues locating your order, please let us know and we’ll be happy to assist you further.
Kind regards,
Vision Direct Team
Easy to order
Easy to order, great selection of lenses at great prices. Next day delivery - perfect
May 31, 2026
Very happy with my contact lenses…
Very happy with my contact lenses quality and very speedy delivery. And sweet gummy treats in every delivery box.
Just could be a smaller delivery packaging because it doesn't fit in my letterbox
May 31, 2026
Always swift delivery
Always swift delivery, usually next door, even when ordered at 9pm!
March 16, 2026
Have used Vision Direct for quite a few…
Have used Vision Direct for quite a few years. Last order was misaddressed but still happy to use this site as the service is great.
May 4, 2026
Easy ordering and next day delivery…
Easy ordering and next day delivery excellent service
May 31, 2026
Good website with quick response and…
Good website with quick response and next day delivery service
May 31, 2026
Quick delivery no issues.
May 31, 2026
Next day delivery allways on time never…
Next day delivery allways on time never have to worry about not having lenses
May 31, 2026
As always - excellent
As always, easy one click ordering, dispatched very quickly and speedy delivery. Would definitely recommend to anyone thinking of using mail order lenses etc.
May 31, 2026
Wouldn't get anywhere else
Very quick to order and very fast delivery. Excellent service.
May 29, 2026
Reasonable prices and fast delivery
March 17, 2026
Reliable speedy delivery
Reliable speedy delivery. All day comfort Elite lenses, highly recommend.
May 31, 2026
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