The scan mobile vehicle was easy to find in a local supermarket car park. On arrival I was not really made to feel welcome, but had my form and health check questionnaire read out loud outside i... See more
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See what reviewers are saying
The staff were efficient and helpful
Easy to book and quick reassuring service.
Company replied
Reasonably priced service. Excellent appointment availability. Staff are friendly and reassuring. Results were soon received with clear explanation.
Company replied
Company details
About Vista Health - Bury St Edmunds
Written by the company
Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.
You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.Vista Health: Accessible, Affordable, Assuring
Written by the company
- Our mission is to make healthcare more accessible, affordable and assuring for patients.
- As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.
Fast access to private diagnostic scans
Appointments are available in as little as 24 hours, with reports returned within 3 working days.
We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.
Contact info
Asda, Western Way, IP33 3SP, Bury St. Edmunds, Suffolk, United Kingdom
- 0371 7051 447
3.9
Great
5 reviews
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The staff were efficient and helpful
August 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Vista Health - Bury St Edmunds
Dear Margaret,
Thank you for your 5-star review. We’re pleased to hear that you found the service easy to book, quick and reassuring.
Thank you for your kind feedback.
Best wishes,
Vista Health
Better scanning staff required!
The scan mobile vehicle was easy to find in a local supermarket car park.
On arrival I was not really made to feel welcome, but had my form and health check questionnaire read out loud outside in the car park for all to hear!
The two staff members lacked courtesy and were just generally abrupt and non talkative.
The scan was straightforward.
The follow up appointment with a doctor was excellent. He listened to all my questions and was very knowledgable and helpful.
It was a shame the two initial staff members were so different!
August 10, 2026
Reply from Vista Health - Bury St Edmunds
Dear Cheryl,
Thank you for taking the time to share your experience. We’re pleased to hear that you found the mobile unit easy to locate, the scan straightforward and that your follow-up consultation with the doctor was excellent.
We’re sorry to hear that your initial experience with the scanning team did not meet the standard of care and courtesy we aim to provide. We understand how important it is for patients to feel welcomed, respected and comfortable throughout their visit, and we take your comments seriously. We will share your feedback with the relevant Site Manager so that this can be reviewed with the team.
Thank you again for bringing this to our attention.
Best wishes,
Vista Health
Reply from Vista Health - Bury St Edmunds
Dear Ian,
Thanks for your review. We're so pleased we could assist you quickly and offer you a same day appointment. We appreciate your feedback.
Best wishes,
Vista Health
Reasonably priced service
Reasonably priced service. Excellent appointment availability. Staff are friendly and reassuring. Results were soon received with clear explanation.
June 4, 2026
Reply from Vista Health - Bury St Edmunds
Dear Christopher,
Thanks for your feedback. We're delighted to hear that you found our service reasonably priced and that the appointment availability met your needs. It's also wonderful to know that our team were friendly and reassuring, and that you received your results promptly with a clear explanation. We really appreciate you taking the time to share your experience.
Best wishes,
Vista Health
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