Vista Health - Hornchurch Reviews 

12
TrustScore 4 out of 5

4.2

Westland Medical Centre, Westland Road, Hornchurch, RM11 3SD Essex, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The people there are very polite and helpful. The place is very clean and tidy. I can access the Scan easily and more importantly so can my doctor and consultant.

Company replied

Rated 5 out of 5 stars

I used the Hornchurch Vista Health for an MRI which cost £360. The appointment was very easy to book over the phone and the staff are very helpful. I had the MRI report back in 3 working days. Great s... See more

Company replied

Rated 5 out of 5 stars

Appointment was on time the staff were helpful and efficient couldnt fault the service

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. Diagnostic Center
  3. MRI Center
  4. X-ray Lab

About Vista Health - Hornchurch

Written by the company

https://www.vista-health.co.uk/

Vista Health is a leading UK healthcare provider, specialising in affordable diagnostic services including MRI, Full Body MRI, Endoscopy, Echocardiogram (Heart scan) and Ultrasound for the private healthcare market. We work with all major insurers and clinicians and offer immediate access to diagnostic services, expert diagnosis and professional reports from fully qualified radiologists.

You can click here to book your own appointment online easily and securely for MRI, Ultrasound and Echocardiogram scans.

Book Online
Private MRI Scans
Private Total Body MRI Scans
Private Echo (Heart Scans)
Private Ultrasound Scans
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About Us
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Vista Health: Accessible, Affordable, Assuring

Written by the company

Our mission is to make healthcare more accessible, affordable and assuring for patients.
As a leading provider of private diagnostic services across the UK, we offer fast access to our own Vista Health clinics and are committed to delivering the highest standards of patient care.

Fast access to private diagnostic scans

Appointments are available in as little as 24 hours, with reports returned within 3 working days.

We offer private diagnostic services at locations convenient to you. All our clinics have the latest equipment and provide you with a variety of health services from MRI and Ultrasound scans, to Echocardiogram and Endoscopies. We welcome patients 7 days a week and you can even book a same-day appointment.

Contact info

  • Westland Medical Centre, Westland Road, Hornchurch, RM11 3SD, Essex, Essex, United Kingdom

  • 0371 7051 447

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(12)

2,227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent place to have a MRI Scan

The people there are very polite and helpful. The place is very clean and tidy. I can access the Scan easily and more importantly so can my doctor and consultant.

August 27, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Kelvin,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Prompt polite and professional would…

Prompt polite and professional would highly recommend

August 20, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Jason,

Thanks for your review. We're delighted to hear you had a positive experience and found the service prompt, polite, and professional.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Comfortable experience

Staff were great, they made me feel comfortable for the scans.

August 15, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Mr Stuchfield,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 4 out of 5 stars

Well organised and report came back…

Well organised and report came back quickly.

August 13, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Deena,

Thanks for your review. We're delighted to hear you were happy with the service and care you received.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Highly recommend

I used the Hornchurch Vista Health for an MRI which cost £360. The appointment was very easy to book over the phone and the staff are very helpful. I had the MRI report back in 3 working days. Great service and can highly recommend.

August 11, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Saffron,

Thank you for your 5-star review. We’re delighted to hear that you found booking your scan easy and that our team were helpful throughout your experience. Thank you for your kind words and recommendation.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Prompt attention and interaction with…

Prompt attention and interaction with my GP. Only reservation is no reception to advise on arrival.

August 7, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear James,

We really appreciate you sharing your feedback. It's great to know you had such a positive experience with us.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Mri scanAppointment was on time the staff were…

Appointment was on time the staff were helpful and efficient couldnt fault the service

August 6, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Victoria,

Thank you for your 5-star review. We’re pleased to hear that your appointment ran on time and that you found our staff helpful and efficient. We really appreciate you taking the time to share your experience.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Efficient Friendly Service

Efficient Friendly Service

August 1, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Hi,

Thank you for your 5-star review. We’re pleased to hear that you found our service efficient and friendly.

We really appreciate you taking the time to share your experience.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Quick and concise

July 21, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear William,

Thanks for your 5-star review. We're delighted to know you had a positive experience with us.

Best wishes,
Vista Health

Rated 1 out of 5 stars

Had MRI scan booked and twice now at…

I had an MRI scan booked privately at Hornchurch, and it was cancelled twice. This was extremely disappointing, especially as I was paying for the service. After two cancellations, I decided not to use them again and have now gone elsewhere. Based on my experience, I wouldn't recommend them.

July 13, 2026
Unprompted review
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Dave,

Thank you for sharing your feedback. We’re sorry to hear that your scan was cancelled twice and understand how disappointing and frustrating this must have been.

We sent you a request for further information so we could investigate this matter in more detail, but unfortunately we have not received a response. Without additional details, we have been unable to locate your records on our system and review what happened.

If you would like us to look into this further, please provide the requested information and our team will be happy to investigate.

Best wishes,
Vista Health

Rated 5 out of 5 stars

So pleased I went private

From start to finish, professional, fast appointment and cost less than I was expecting x

June 9, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Hi,

Thank you for your 5-star review. It's wonderful to hear that you had such a positive experience from start to finish. We're pleased that you found the process professional, were able to secure a fast appointment, and that the cost was lower than you expected. We really appreciate you taking the time to share your feedback.

Best wishes,
Vista Health

Rated 5 out of 5 stars

Excellent service

Excellent service

June 4, 2026
Vista Health - Hornchurch logo

Reply from Vista Health - Hornchurch

Dear Miss Susan,

Thanks for leaving us a review. We're delighted to hear that you received excellent service. Your kind feedback means a great deal to our team.

Best wishes,
Vista Health

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