Vitapoint | Everyday essentials Reviews 

536
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely fast shipping times, noting that orders often arrive within a single day or two of purchase. Consumers also love the incredibly competitive prices across a massive range of everyday goods and household essentials. People often mention that purchases arrive securely packaged and helpful support teams resolve any inquiries very smoothly. Though some customers experienced frustrating issues with delivery delays and damaged parcels handled by external delivery couriers. Some reviewers were not happy with receiving incorrect items and encountered significant difficulties when trying to secure prompt refunds.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting super fast and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While many... See more

Order

Customers had ambiguous experiences with order, reflecting a wide split in satisfaction levels. On one hand,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals and bargains.... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting customer experiences. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more

Company replied

Rated 4 out of 5 stars

I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more

Company replied

Rated 5 out of 5 stars

A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Do-it-Yourself Shop
  3. Health Food Store
  4. Supermarket
  5. Vitamin and Supplements Store

Written by the company

Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now


Contact info

4.0

Great

TrustScore 4 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(536)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Fast delivery good value for money free…

Good value for money free fast delivery over £30 brilliant variety of products excellent customer service

August 27, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

excellent value and service,will use…

excellent value and service,will use again

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Everything great,

Everything great,
Thanks a lot 👌

August 25, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Was easy to order

Was easy to order, good value, good quality, would buy from this company again service excellent

August 15, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

First time using Vita point

Needed various things, so found this company, got all my items quickly. Very useful will use again. Thank you. Annie.
Worth revisiting, thank you

August 23, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Tyres at a bargain price.

From ordering my cycle tyre, to delivery was such a quick process, and the tyre fits like a glove. Would definitely recommend.

August 21, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

hair today gone

i loveit very much

August 22, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

My shopping experience at vita point is…

My shopping experience at vita point is brilliant, it is easy to shop with them and also cheaper. My order also came before time. Talking with their customer service is easy and they solved my problem without any hassle.

August 16, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great shopping experience with Vita Point. It's fantastic to know that you found our prices competitive and that your order arrived ahead of time. We're also glad that our customer service team could assist you smoothly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent value & quick delivery

Have bought from company before and had good experience so no hesitation buying again. Prices are excellent and delivery is quick. Also items are well packaged. The Amazon delivery service is OK though tracking isn't great but goods arrive within a couple of days so no big deal.

August 9, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Easy and fast.

The ordering process was really easy and the delivery was really fast. The prices are very good too.

August 13, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Parcel came well packed

Parcel came well packed, on time and in good condition. Brilliant service.

August 22, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for your kind feedback! We're thrilled to hear that your parcel arrived on time and in great condition. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Great for buying in bulk, especially for large families. Quick delivery and fantastic customer service. Thank you very much.

August 19, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you for the wonderful review! We're delighted to hear that our bulk options and quick delivery are helpful for your family. We truly appreciate your support and look forward to serving you again. Thanks for choosing us!

Rated 5 out of 5 stars

Excellent product and a great price…

Excellent product and a great price plus fast delivery, all good!

August 21, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product, the price, and the fast delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

Very good Services delivery on time…

Very good Services delivery on time highly recommend

July 26, 2024
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

Rated 5 out of 5 stars

just great in every way

Great company lots of great products at terrific prices. Its worth stocking up.
Delivery was fast too.
So glad i stumbled on this website

August 6, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're thrilled to hear that! Your satisfaction is our highest priority, and we're pleased to know we've met your expectations. Thank you for choosing Vitapoint—keep shopping with us!

Rated 1 out of 5 stars

Order cancelled without my knowledge

Took my money and then when it didn’t arrive I found out the order had been cancelled. I had to contact them to ask for my money back, they certainly weren’t in a rush to tell me my order was cancelled let alone refund me . Which took 3 days on top of a week I waited for a cancelled order

July 30, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We apologise for the inconvenience. Your feedback is important to us, and we're sorry for the delay and lack of communication. We're working to improve our process to prevent this from happening again. Once again we sincerely apologise .

Rated 4 out of 5 stars

Will update when used.

Received promptly and packaged well.
Products not used yet so will update review when they are.
Good value for money so would use this company again.

August 1, 2024
Unprompted review
Vitapoint | Everyday essentials logo

Reply from Vitapoint | Everyday essentials

We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us

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