Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more
Company replied
This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more
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A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more
Company replied
Company details
Written by the company
Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now
Contact info
Albion House, Albion Street, BL3 6ND, Bolton, United Kingdom
- 01204 934073
- customerservices@vita-point.co.uk
- vita-point.co.uk
4.0
Great
536 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Vitapoint | Everyday essentials
Thank you so much for your kind words! We're thrilled to hear that you’re happy with our quick delivery, service, and prices. Your feedback means a lot to us, and we look forward to serving you again soon!
Good value and great customer service
I thing a good judge of a company is how they deal with things that go wrong. My parcel arrived damaged and customer services were really helpful and asked whether I wanted partial refund or replacement. I was happy with PayPal refund as the goods could still be used.
I have since used then a second time and goes were packaged better and arrived in a timely way. I am about to make my third order. Overall really good value and great customer service.
June 24, 2024
Reply from Vitapoint | Everyday essentials
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our customer service was able to assist you promptly and that you were satisfied with the solution. It’s great to know that your subsequent orders arrived in better condition and on time. We truly appreciate your continued trust and look forward to serving you on your third order! Your feedback means a lot to us, and we’re committed to providing excellent value and service every time.
Faultless, efficient shopping experience
Considering I hadn't heard of Vitapoint my experience way exceeded my expectations. Far cheaper than anywhere I could find for the product I needed, clear communication and prompt delivery.
September 12, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your kind feedback! We're thrilled to hear that your experience with Vitapoint exceeded your expectations. We strive to offer great value, clear communication, and fast delivery, and it’s wonderful to know that you found exactly what you needed at a competitive price. We appreciate your support and look forward to serving you again in the future!
OMG Vitapoint have been AMAZING I was…
OMG Vitapoint have been AMAZING I was trying to return a parcel. Via EVRI, after 5 failed attempts Vitapoint took over for me and sorted it really quickly thank you so much, you guys deserve a medal seriously, and thank you for the phone call too. STELLA GRAY 😀
November 16, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for sharing your feedback! We're so glad to hear that Vitapoint was able to help resolve your issue quickly. We truly appreciate your patience and understanding throughout the process. Your kind words mean a lot to us, and we're thrilled that we could make things right. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out. Thanks again for your support!
Reply from Vitapoint | Everyday essentials
Thank you so much for your positive feedback! We're thrilled to hear that you found our service to be great value for money and that the delivery was speedy. We always strive to provide the best possible experience for our customers, and your feedback is truly appreciated. We look forward to serving you again soon!
Excellent service and good value for…
Excellent service and good value for money
October 11, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for the fantastic feedback! We're so pleased to hear you enjoyed our service and found great value in your purchase. We look forward to serving you again soon!
Great products and really good price
Great products and really good price
Quick delivery as well
October 2, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your kind words! We're thrilled to hear that you're happy with the products, pricing, and quick delivery. We look forward to serving you again soon!
Very poor service
Very poor service , order never arrived. Had to fight for a full refund.
October 4, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
We’re very sorry to hear about your experience. Unfortunately, the delay was due to issues on the courier's side, which was beyond our control. However, we understand the frustration this caused and make sure to process your refund promptly. Thank you for your patience, and we’re here to help should you give us another chance in the future.
Great value for money many thanks…
Great value for money many thanks trusted company Shop with confident
November 8, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your wonderful feedback! We’re delighted to hear that you found great value in your purchase and had a confident shopping experience with us. We truly appreciate your trust and look forward to serving you again!
Good prices and very prompt delivery.
October 26, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
VERY QUICK DELIVERY AND SERVICE ITEM AS…
VERY QUICK DELIVERY AND SERVICE ITEM AS DESCRIBED MANY THANKS highly recommend company
October 26, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
Easy to navigate the website
Easy to navigate the website. Quick delivery. All items as expected.
October 26, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
Good Reliable company
Good Reliable company. Have used them a few times now and product arrived earlier than planned date. Quality of products are also very good.
October 25, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
They sent my parcel by everi delivery…
They sent my parcel by everi delivery driver's
Who always deliver on time... if they had sent it by dpd who have a depot in ecclesfield where I live I wouldn't have received it
September 24, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
Blackpack for the car bumper and trim for my car
I bought blackpack for my car's bumper and trim from vitapoint this is great stuff I leaves a nice finish
I got 6 can's but 2 were faulty l contacted vitapoint and was refunded for the two full transaction was hassle-free I would buy from vitapoint again many thanks 👍
September 24, 2024
Reply from Vitapoint | Everyday essentials
We're delighted to hear that! Your satisfaction is our top priority, and we're glad to know we've met your expectations. Thank you for choosing Vitapoint, keep shopping with us
I placed an order on Ebay at 17:07 on a…
I placed an order on Ebay at 17:07 on a Sunday, then immediately realised I had ordered the wrong product. Sent an Ebay request to cancel at 17:11 thats 4 minutes later, they replied at 18:06 saying item already posted unable to cancel. What...??
September 8, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
We apologise for any inconvenience caused. We understand your frustration regarding the timing of your cancellation request. Unfortunately, due to our efficient processing and dispatch system, the order was already in the shipping process when your cancellation request was received just minutes later. Once an item is marked as dispatched, we are unable to cancel the order. However, we are committed to resolving this issue for you. Please contact us directly so we can assist you with a return or find another suitable solution. Your satisfaction is important to us. Once again we sincerely apologise .
i am very happy with my purchase and…
i am very happy with my purchase and the price I paid very fast delivery highly recommend seller
August 10, 2024
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your purchase, the price, and our fast delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Quick delivery when supermarket outlets…
Quick delivery when supermarket outlets were out of stock!
August 26, 2024
Reply from Vitapoint | Everyday essentials
Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with the quick delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
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