Vital Concept Ltd Reviews 42

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Very poor service – wrong info printed and no refund They printed the wrong phone number on my board and refused to admit it was their mistake. I had only approved other changes because they said m... See more

Company replied

Rated 1 out of 5 stars

The worst printing and customer service I have ever experienced. I received a shoddy and unusable print job. When raising the issue, I received rude and patronising customer service (much like th... See more

Rated 5 out of 5 stars

Our brief to Ravi at Vital Concept was that we wanted a clear, uncluttered, eye catching website to show our potential clients the scope and quality of our high end construction projects. This is ex... See more

Rated 1 out of 5 stars

What started off as a simple matter of unsatisfactory print resulted in patronizing correspondence and vitriolic tone from a very rude staff member that refused to assist my concerns with the pr... See more

Company replied

2.2

Poor

TrustScore 2 out of 5

42 reviews

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Rated 5 out of 5 stars

Brilliant quality and fast delivery

Online ordering was simple, quality of materials and the speed of delivery was very good.

They are undoubtedly cheaper suppliers but for better quality printed materials, trusted service/delivery which you need to attract customers I have no problems recommending these guys.

Good support for telephone queries too....

November 11, 2014
Unprompted review
Rated 5 out of 5 stars

Just what we wanted!

Our brief to Ravi at Vital Concept was that we wanted a clear, uncluttered, eye catching website to show our potential clients the scope and quality of our high end construction projects.
This is exactly what was delivered. The whole process went smoothly and Ravi could not have been more helpful in making sure that our requirements were fully met. We are delighted with the result.

September 25, 2014
Unprompted review
Rated 5 out of 5 stars

very helpful start to finish

Very helpful from the second I rang them. I simply described what I needed and told them I needed them as soon as possible delivery and production took under a week and the quality was excellent. They even folded the menus for us!

All in all the price was cheap and the quality was next to perfect.

March 6, 2014
Unprompted review
Rated 5 out of 5 stars

Delivers what we need

Vital Concept have done a wonderful job for us in making our website look great, Business cards and letterheads etc looking more nice and business wise, Great design and eye catching now,
Thank you Ravi for everything,

February 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service !!

I am very pleased with the service and end product of which Vital Concept have provided. They were very efficient in the process and communicated thoroughly throughout.
I would have no hesitation what so ever in recommended the services of Vital Concept.

Greg Parkinson
Proact Sports Management Ltd.

February 20, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly & professional service

I have been dealing with vital concept for over 6 years now. I have 3 websites with them, i have designed several logos with them, and also a lot of regular print work has been done by them.

Always 100% efficent and professional.

Keep up the good work.

February 20, 2014
Unprompted review
Rated 5 out of 5 stars

We Love Vital Concept

We have been ordering from Vital Concept for the last 3 years and can not say a bad word, there service, quality and dedication to making sure there customers are a successful is remarkable and something we have not experienced with any other companies. Vital Concept designed our logo, website and all our print marketing, we love the brand they have created for us and 3 years on we keep growing with the help and fantastic advice we get from Vital Concept.

10/10 highly recommend!

February 14, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant understanding and accommodation of Kenfords needs and wants!!

We went to vital concept for a new website. Ravi was brilliant in his approach, we sat down together and before hand he had already done his industry research and was able to show me market leaders and how they went about with their website designs! Already very impressed with Vitals pro-active approach I was more so impressed when they were able to come up with designs and functionalities within just a few days!

With the website complete, they provided an in-depth yet very easy to understand manual on how to use and upload to our new site.

Overall, i would 100% recommend any business to use Vital concept, not only for the quality websites they make but for the efficiency, knowledge and great client aftercare they provide across all of their services. We at Kenford Builders will most certainly keep on coming back!!!

February 14, 2014
Unprompted review
Rated 5 out of 5 stars

Honest and transparent service

Used Vital Concept for over 4 years now. Had used them for design work, print, office supply's and website products

Must say, they have always delivered on time, and the cost is always very reasonably.

February 14, 2014
Unprompted review
Rated 5 out of 5 stars

Superb service from Ravi and his team

Dear all at Vital Concept.

Thank you so much for your hard work with the development of my new site, it's working exactly as I wanted it to run and looks . Even with all of the changes and tweeks I kept sending you, you guys attended to them with no fuss and within a fast turn around which I truly appreciate.

I look forward to working with you again in the future and recommending you to anyone looking for web development and design

Kind Regards
Sanjay D Gohil Photography

February 13, 2014
Unprompted review
Vital Concept Ltd logo

Reply from Vital Concept Ltd

Dear Sanjay,
Thank you for choosing us, it was a pleasure to work on your website!

Rated 5 out of 5 stars

Friendly, professioanl and work is always to a high standard.

Having been referred to Vital Concept in the first instance by a business associate of mine a couple of years ago, they now take on the responsibility of dealing with all printing, design and website aspects of the business. I have found Ravi and his team very friendly, professional and most importantly their works are nothing short of a very high standard, along with being reasonably priced. My intention is to continue to use the services of Vital Concept for future years and would be comfortable recommending them on to others.

January 25, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service and great support!

I would recommend Vital Concept without hesitation, they have helped us out on a number of different projects and every time have come up with the goods!, they are very quick and the support is first class.

January 24, 2014
Unprompted review
Rated 5 out of 5 stars

Vital Concecpt...vital to your business

Ravi from Vital Concept is an email or call away. I simply explain to him my requirements and within 48 hours I will have a draft of what I wanted. This goes for anything from website design to flyer design and printing.
I am a new business owner and to have Vital Concept on my side has reduced my workload and stress levels drastically; without their help and expertise I dread to think how I would have been able to deal with the media side of the business.
I can not thank Ravi & Vital Concept enough.

January 24, 2014
Unprompted review
Rated 5 out of 5 stars

Very good web design company

Vital concept designed our E-commerce website and we also asked them to carry out our seo, social media promotion and pay per click promotion. The design and development was outstanding, the seo and social media management work was above and beyond our expectations. Our online sales and conversion rates having been increasing continuously. All credit must go to the Vital Concept team for helping us succeed online. Thank you for all your hard work, we look forward to working with you for many more years...

January 9, 2014
Unprompted review
Rated 5 out of 5 stars

unrivalled levels of professionalism

working with vital concept has been one of the easier business dealings I have encountered in the last few years. It is immediately evident that Ravi has the panache required to cater for businesses who know what they want, what they should require and solution on how to improve current areas that are lacking.

Vital concept has worked for us in every area of digital service and excelled at doing so, whether it was building a website, designing a logo or for general printing needs I have never heard a voice of hesitation.

I am a hard customer to please but working with vital concept has me going into the field more and spending less time in the office discussing my business needs. I have and will continue to use their service far into the future.

January 6, 2014
Unprompted review
Rated 5 out of 5 stars

friendly,approachable, always helpful and nothing is too much trouble

Any kind of problems, Vital concept are there ready to help and nothing is too much trouble for them.
They are creative and i am very happy with their design of my site.A lot of people have commented on how good the site is and how professional it looks and i will always reccommend them to everyone.
Their prices are also very good and affordable to anyone that is on a budget and looking at starting a business.

January 6, 2014
Unprompted review

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