Vital Concept Ltd Reviews 42

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Very poor service – wrong info printed and no refund They printed the wrong phone number on my board and refused to admit it was their mistake. I had only approved other changes because they said m... See more

Company replied

Rated 1 out of 5 stars

The worst printing and customer service I have ever experienced. I received a shoddy and unusable print job. When raising the issue, I received rude and patronising customer service (much like th... See more

Rated 5 out of 5 stars

Our brief to Ravi at Vital Concept was that we wanted a clear, uncluttered, eye catching website to show our potential clients the scope and quality of our high end construction projects. This is ex... See more

Rated 1 out of 5 stars

What started off as a simple matter of unsatisfactory print resulted in patronizing correspondence and vitriolic tone from a very rude staff member that refused to assist my concerns with the pr... See more

Company replied

2.2

Poor

TrustScore 2 out of 5

42 reviews

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Rated 5 out of 5 stars

Very efficient and professional service

I have been working with Vital Concept for a few years now and have found their service to be very efficient. Their concepts are creative and the designs very imaginative and the speed of work very impressive. I highly recommend them

January 6, 2014
Unprompted review
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