Very poor service – wrong info printed and no refund They printed the wrong phone number on my board and refused to admit it was their mistake. I had only approved other changes because they said m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very poor service – wrong info printed and no refund They printed the wrong phone number on my board and refused to admit it was their mistake. I had only approved other changes because they said m... See more
Company replied
The worst printing and customer service I have ever experienced. I received a shoddy and unusable print job. When raising the issue, I received rude and patronising customer service (much like th... See more
Our brief to Ravi at Vital Concept was that we wanted a clear, uncluttered, eye catching website to show our potential clients the scope and quality of our high end construction projects. This is ex... See more
What started off as a simple matter of unsatisfactory print resulted in patronizing correspondence and vitriolic tone from a very rude staff member that refused to assist my concerns with the pr... See more
Company replied
Unit 3, 19 Aintree Road, Perivale Greenford, UB6 7LG, London, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been working with Vital Concept for a few years now and have found their service to be very efficient. Their concepts are creative and the designs very imaginative and the speed of work very impressive. I highly recommend them
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.