vitamingo.co.uk Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery service, with many orders arriving earlier than expected, sometimes even within 24 hours. People appreciate the competitive pricing and the availability of products, including hard-to-find US brands. The overall service is frequently described as brilliant, efficient, and straightforward, with many consumers planning to reorder due to the positive experience. However, some customers also noted issues with product packaging, receiving items with damaged boxes or open seals. A few other people also felt that the expiry dates on some products were too short, especially for items not used daily.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, often highlighting the competitive prices and the ability... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting faultless experiences and quick,... See more

Service

Customers had positive experiences with service, often highlighting the prompt and fast delivery of their... See more

Price

Consumers find price to be positive, with many reviewers highlighting the low and competitive pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vitamingo had the US products I required at a reasonable price. My purchase was efficient and straightforward. Plus the delivery of my order was very quick, arriving earlier than expected. All in al... See more

Rated 5 out of 5 stars

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive... See more

Rated 5 out of 5 stars

Right products at very competitive prices. Delivered before I could blink. Brilliant service, will certainly re-order more in future. Thanks

Rated 5 out of 5 stars

Delivery is always quick, well packed, happy with purchase, especially with some US brands products, find this website super convivence, thanks


Company details

  1. Vitamin and Supplements Store

Written by the company

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(257)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unsatisfied

My very first order was not a good experience. I was sent an almost out of date product, the bottle looked worn and old. Anyone Handling this product before dispatch should have realised it was not up to standards. I was refunded but I still paid for postage of a useless product and this was not refunded. I will not be using this company again.

April 1, 2023
Rated 1 out of 5 stars

Used to be very good, now poor.

Used to be a very good company for service and reliability of stock, now plummeted to practically useless for having multiple product lines unavailable.
It's been 2 months + and I have still been unable to complete my repeat order of 4 items.
The response is always the same "stock issues."
The actual issue is they don't buy enough stock to last and in turn allow people to buy several different products in one go.
I'm not paying postage costs for each individual item because they can't organise themselves. Guess they'll lose my business.

March 13, 2023
Rated 5 out of 5 stars

Top notch!

From start to finish I cannot talk more highly of this business
I ordered some really hard to source supplements and vitamingo had them at an extremely reasonable price!
The order came so fast I was shocked!
Cannot recommend these guys enough!!

March 9, 2023
Unprompted review
Rated 2 out of 5 stars

Very very slow

I placed an order on 30 of January - they promised it will come within 10 business days. Item came on 14th of March. Thats 44 days. It would literally take less time to deliver the package to my country by foot. Item box was damaged, the item itself was sealed and in perfect condition. It's just the ridiculous shipping time that stops me of giving more stars.

January 30, 2023
Rated 1 out of 5 stars

I ordered a product

I ordered a product. I live in the EU. They used Royal mail as the delivery. Royal mail experienced a cybernetic atac, ok.
But they did not refund my money and it's been more than 6 weeks since ordering and more than 3 weeks since i asked for my refund

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

sent items with incomplete address

sent items with incomplete address. not able to amend address with the carrier UPS. they do ship to spain but declared diferent items and amount at customs and I had to add 14,90 eur for fees. Still not received my items (15 days since payment)

January 24, 2023
Rated 5 out of 5 stars

Good prices, communication & fast delivery

Very good product description, competitive prices and super fast delivery service. I placed an order on Thursday afternoon and received it on Saturday morning. Excellent automated communication about the order status was also helpful. I will definitely be back for further shopping. Thank you!

January 28, 2023
Unprompted review
Rated 5 out of 5 stars

fast delivery

fast delivery, when i contacted by phone ,the staff was friendly and replied to my email only 1min after the call. The product is working, but i wanted to be more cheaper.

January 4, 2023

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