vitamingo.co.uk Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery service, with many orders arriving earlier than expected, sometimes even within 24 hours. People appreciate the competitive pricing and the availability of products, including hard-to-find US brands. The overall service is frequently described as brilliant, efficient, and straightforward, with many consumers planning to reorder due to the positive experience. However, some customers also noted issues with product packaging, receiving items with damaged boxes or open seals. A few other people also felt that the expiry dates on some products were too short, especially for items not used daily.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, often highlighting the competitive prices and the ability... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting faultless experiences and quick,... See more

Service

Customers had positive experiences with service, often highlighting the prompt and fast delivery of their... See more

Price

Consumers find price to be positive, with many reviewers highlighting the low and competitive pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vitamingo had the US products I required at a reasonable price. My purchase was efficient and straightforward. Plus the delivery of my order was very quick, arriving earlier than expected. All in al... See more

Rated 5 out of 5 stars

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive... See more

Rated 5 out of 5 stars

Right products at very competitive prices. Delivered before I could blink. Brilliant service, will certainly re-order more in future. Thanks

Rated 5 out of 5 stars

Delivery is always quick, well packed, happy with purchase, especially with some US brands products, find this website super convivence, thanks


Company details

  1. Vitamin and Supplements Store

Written by the company

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(257)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent Purchase

I placed two separate orders in December 2022
Prior to placing my orders, I spoke to a very helpful young man on the telephone.

The items arrived very quickly and were not damaged and they also had a very long expiry date!
I decided to use 'Vitamingo' after seeing many positive reviews on Trustpilot!
'Vitamingo'
Thank you for your help!
I will most certainly use your service again 🤗

Customer

December 29, 2022
Rated 1 out of 5 stars

courier was delayed

courier was delayed. I paid extra for fastest delivery, which i was supposed to recieve next day morning. But recieved almost 5 days later

January 4, 2023
Rated 1 out of 5 stars

I am still awaiting my order

I am still awaiting my order, although i made the purchase 7 days ago

November 7, 2022
vitamingo.co.uk logo

Reply from vitamingo.co.uk

Hello Jonathan,

I am sorry to hear that you have not received your order yet. Our customer service has been in touch with you and informed about the delay and that we have to allow 10 working days for the item to arrive due to its value and that once the parcel is not delivered within this time frame we will be sending a replacement. Our team member will be in touch with your shortly regarding the replacement.

Thank you

Rated 5 out of 5 stars

Great little website

Great little website for picking up products that are hard to find direct from U.K. .

Customer service , also great! I sent an email before I made a purchase and they replied very quickly.
Quick delivery!
Il definitely shop here again.

September 25, 2022
Rated 1 out of 5 stars

Would give 0 stars if I could

Would give 0 stars if I could. Ordered next day guaranteed delivery before 1. Vitamin go sent it out as normal delivery - still not arrived and they have failed to answer 2 of my emails regarding delivery date. And also don't answer their phones!

September 24, 2022
Unprompted review
Rated 1 out of 5 stars

PanOxyl order

This is the second time I’ve ordered from this company and had issues both times. This time I ordered two items and a week later only one item arrived. Previously I ordered an item next day delivery and paid extra, however it came standard delivery a week later. I’m not impressed at all.

June 4, 2022

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