Vitamist Reviews 8

TrustScore 2 out of 5

2.2

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Company details

  1. Vitamin and Supplements Store

Written by the company

Vitamist is an evolving collection of essential health and well-being products offering a familiar & effective range positioned to enhance your daily wellness in the form of an oral spray. Vitamist was created with “you” in mind with research backed products proven to absorb faster than your traditional tablets and capsules


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The items never arrived and they took…

The items never arrived and they took my money, it has been 6 months after originally making my order for 2 bottles B12 spray and I've had zero contact back from customer support after messaging. Vitamist should not be allowed to operate as a company

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful customer service. I’ve been waiting for my goods for 1 month. I’ve emailed countless times. My money has been taken with no product. Utterly unbelievable, the blatant disregard for customer care or general human-ness is shocking.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Not interested in customer service

All of the product I bought were leaking.
Contacted vitamist & they said they would help but in fact did nothing & do not answer e-mails or their own website chat.
Very unprofessional company.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!
Ordered something on the 12th April and still haven't received it!
Said they would resend product.
Seller then ignored multiple emails and messages on contact form on website when the item never arrived. Finally had to open a dispute on PAYPAL to get my money back!!
Wish I could give less than 1 star!

April 12, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

Ordered, paid, nothing sent. No answer from customer service. Will be contacting bank. SCAM AVOID

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever experienced. I ordered nearly two weeks ago and haven’t received my order or got notification of shipping. I’ve emailed and chatted online without success and can’t get a refund.
I’d never use or recommend this company again. I’m going to have to do a chargeback with my bank.

April 12, 2023
Unprompted review
Rated 2 out of 5 stars

Poor communication

I have contacted this company on three occasions. The first time they replied with a one word answer which I found pretty rude. On the second two occasions I have not had any reply to my question on how they test their fish oils for Mercury. This makes me wonder and so I won't be purchasing

April 15, 2022
Unprompted review

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