VITL Reviews 1,548

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting improvements in energy, focus, and overall well-being. Many appreciate the personalized approach to vitamins, with thorough questionnaires and tailored prescriptions that avoid unnecessary fillers. The convenience of daily packets and well-designed packaging also contributes to a positive user experience, making consistency easy. The customer service is frequently highlighted as excellent, with reviewers commending the quick, friendly, and helpful responses to inquiries, subscription changes, and issues. Some people were dissatisfied with the DNA test, finding the results unhelpful and the company's response dismissive. A few other people also felt that the recommended vitamin dosages were too low or that their specific dietary needs weren't fully addressed by the initial questionnaire.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality and... See more

Quality

Consumers find quality to be positive, with many praising the high-quality, personalized vitamins that make a... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the team for being helpful,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers praise the ease of use, with... See more

Subscription

Users describe positive interactions with subscription services. Many customers appreciate the ease and... See more

Service

Clients share positive opinions on service, frequently describing it as amazing, great, and five-star. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... See more

Company replied

Rated 5 out of 5 stars

I have been doing the vitl trial and have been very happy. I really like the fact I'm taking the vitamin ingredients rather than additional bulkers and fillers. I have also noticed my Whoop stats ha... See more

Company replied

Rated 5 out of 5 stars

My experience with Vitl has been excellent so far! I've had to pause my vitamin plan for quite some time due to some blood test results and Lika has been fantastic at helping me through the process. S... See more

Company replied

Rated 5 out of 5 stars

I’ve been a customer for over a year now and can honestly say I really notice the difference when I’m taking these vitamins regularly. On the odd occasion I forget, usually when I’m on holiday... See more


Company details

  1. Health Consultant

Information provided by various external sources

Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

EASY TO ORDER

August 8, 2025
Unprompted review
VITL logo

Reply from VITL

Thanks so much for your review! We’re happy to hear you found the ordering process easy- it’s exactly what we aim for. 💛

Best,
Lika

Rated 5 out of 5 stars

I have been a Vitl customer for 2+…

I have been a Vitl customer for 2+ years and absolutely love how agile the subscription is & how easily you can tailor your vitamins to how your needs change. Customer service is always really responsive also.

August 12, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Niklas,

Thank you so much for being with us for over 2 years! 💛 We’re delighted to hear you love the flexibility of the subscription and that our customer service has been helpful along the way. Your support means a lot to us!

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Vitl is a great company for… communication and product satisfaction

Vitl is a great company for communication and flexibility. Using your account is super simple. The vitamins themselves are fantastic. I have been able to come off of prescription medication for stomach problems now I take vitl probiotic capsules.

August 11, 2025
Unprompted review
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Reply from VITL

Hi Linsay,

Thank you so much for sharing this! 💛 We’re so happy to hear the probiotics have made such a positive difference and that you find everything easy and flexible with us.

Feel free to get in touch with us should you have questions/concerns.

Best wishes,
Lika 🌟

Rated 5 out of 5 stars

Very Good

Get my vitamins every month no problem and feeling gold

August 11, 2025
Unprompted review
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Reply from VITL

Hi Mr. Robin,

We are so glad to hear everything’s running smoothly and you’re feeling great! 💛

Thanks for sharing, and we wish you continued good health!

Best regards,
Lika 🌟

Rated 4 out of 5 stars

Clear and easy products

Clear and easy to read products and use of the website fast delivery easy to pause or cancel ,renew good quality products and easy instructions on how to use them xx and ingredients very good personality and tailoring to tou

August 7, 2025
Unprompted review
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Reply from VITL

Hi there,

Thank you for such a thoughtful review! 💛 It’s wonderful to know you’re enjoying both the products and the service. We really appreciate your support and kind words!

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Love the daily dosage packs

Love the daily dosage packs, makes life so much easier! And the confidence that I'm getting the vitamins and supplements I need rather than a random assortment is also reassuring. Feeling like they are actually making a difference to my energy levels and brain clarity, thanks Vitl!

August 5, 2025
Unprompted review
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Reply from VITL

Hi Quasarine,

We’re so happy to hear you’re feeling the benefits and finding the packs make things easier day to day! 💛 Thank you for sharing your experience- it means a lot to us!

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Responsive company with great products

I raised a query this week and Lika communicated quickly, discussed my issue with their nutritionist and suggested an alternative vitamin supplement. Have used vitl for quite a while & have felt the benefit.

July 31, 2025
Unprompted review
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Reply from VITL

Hi Vicky,

Thank you so much for your kind words! 💛 We’re really glad we could support you and that you’ve been feeling the benefits from your vitamins. We truly appreciate your continued trust in us!

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Great experience with VITL

Great experience with VITL. Have got my vitamins sorted now, delivered monthly and feeling loads better. Great customer service too whenever I've had to reach out.

July 29, 2025
Unprompted review
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Reply from VITL

Hey Carys!

Thanks so much for sharing your experience. We're so pleased to hear you've got everything sorted and that you're feeling loads better. It’s always a joy to support you, and we’re here anytime you need us.

Best regards,
Lika 🌟

Rated 5 out of 5 stars

I’m diagnosed autistic and adhd

I’m diagnosed autistic and adhd, everything about Vitl from the colour scheme, graphics to the really cool boxes that products come in (particularly the DNA kit box) emanates well being and fosters a welcoming vibe.

I normally wouldn’t spend much money on my health, but back in February 2024 I spent the £139 on the DNA test which has given me valuable insights into how my body most likely reacts to our world, from a newer healthier experience of life since, I’d say it was accurate and well worth the money, prepare yourself for abit of reading as the results are plenty!

Thanks again to the people behind Vitl ✨

July 23, 2025
Unprompted review
VITL logo

Reply from VITL

Hey Tom!

Thank you so much for taking the time to share this. We're genuinely so glad to hear that your experience with Vitl has been such a positive one.

It’s been a real pleasure chatting with you and we're so grateful to have you as part of the Vitl community. If you ever need anything at all, we’re always here for you 💛✨

Best wishes,
Lika

Rated 5 out of 5 stars

I definitely feel better

Took the quiz, let the system do it's thing and I have to say I feel better, afternoon dozing has gone, I've got more energy for sure.

July 22, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Steve,

We’re so happy to hear that things are looking up for you. It sounds like your new routine is off to a strong start! It’s always rewarding to know that the recommendations are genuinely helping.

Thanks a ton for taking the time to share this. We’re cheering you on all the way!

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Changed my life

Changed my life!
Thankfully I went for the blood test Vitl provide, as it unexpectedly flagged my extremely high cholesterol and Vitl suggested I have a GP check on it. Which I did and the Doctor confirmed it, if this hadn't have been flagged by Vitl I shudder to think of the future thinking of the consequences for my little girl. The product is very, very professional, only been using the personalised vitamins for a month so not sure if I can feel the difference yet. Also I wanted to say their customer service is absolutely A1 too. Love and so grateful for Vitl! Cannot wait for my Vitl DNA results this week, the reports sound so interesting. Love that they use no fillers, bulking agents or nasties. What a find Vitl is.

July 21, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Danielle,

Thank you so much for taking the time to share this. It really means a lot. We're genuinely moved to hear how the blood test helped flag something so important, and we're so glad you were able to get the follow-up you needed. It’s exactly why we do what we do.

We’re thrilled to have you on your personalised journey and can’t wait for you to explore the DNA results too! If you ever have any questions along the way, we’re always here to help.

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Lovely company

Communication is swift, pleasant and understanding! Lovely company

June 30, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Emma,

Thank you for such a lovely message! We're so happy to hear you've had a smooth and positive experience with us. It's always our goal to make things as easy and enjoyable as possible for you.

All the best,
Lika 💛

Rated 5 out of 5 stars

I am waiting for my first delivery and…

I am waiting for my first delivery and can’t wait to get started. Customer services has been excellent and answered any queries and questions I’ve had. Lika responded quickly and was extremely helpful

July 13, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Dee,

Thank you so much for the kind words! I'm really glad I could help, and it means a lot to hear that you've had a great experience with us so far. If you ever need anything else, we're just a message away.

Warm regards,
Lika

Rated 5 out of 5 stars

OMG this company is a game changer

OMG this company is a game changer. Before using vitl I had to order multiple vitamins and supplements every month. Rows of bottles and not really knowing if I was benefiting from any but they take the hassle out of this.
Now I have all my vitamins planned out of me every morning in a neat little box plus they are saving me a fortune..
If you are taking multiple vitamins daily then I urge you to use this company.. total no brainer 10/10

July 16, 2025
Unprompted review
VITL logo

Reply from VITL

Wow! Thank you for this amazing review, Deborah!

We’re so happy to hear Vitl has made your daily routine simpler (and your shelf a lot less crowded).

If you ever need anything or have questions along the way, just give us a shout. We’re always here to help.

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Highly recommend

I've been using the monthly subscription of supplements tailored to my personal requirements for about nine months. I'm really happy with the results, I always feel healthy and full of energy. The customer service is excellent, I really like that they help you recycle the pill blister containers and whenever I've needed to move a delivery to accommodate my diary they have been very helpful. Overall I would highly recommend.

July 14, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Marcus,

Thanks so much for taking the time to leave this review - we’re really glad to hear everything is working well for you! It’s great to know you’re feeling the benefits and that managing your subscription has been smooth and flexible.

We’re always here if you need anything or want to make any changes along the way.

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Great Experience

I’ve had a great experience with Vitl. I enjoy their products & Lika is always on hand to sort any issues out quickly.

July 14, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Nina,

Thank you so much for the kind words - it really means a lot! We’re so glad you’re enjoying the products.

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Consultation was straightforward and…

Consultation was straightforward and swift
After ordering , had issues with delivery company but the team were able to dispense another package as soon as possible.
Great service and good customer care

June 30, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Ms. Larbi,

Thanks so much for leaving this lovely review! We’re really glad the consultation felt easy for you, and while delivery issues can be a bit of a headache, I’m happy we could jump in and get that sorted quickly.


If you ever need anything else, just let us know!

Warm regards,
Lika💛

Rated 5 out of 5 stars

I recommend this company for your vitamin needs

I took the quiz and received the vitamin pack required. Within a month I was more energised and the brain fog was clearing. I have continued for a year now, just retaking the quiz occasionally as I felt my needs shifting. I have had a few problems with emails not coming through to log on to my account, but the customer service team are extremely good and fix it quickly. I trust this company and recommend their vitamins.

July 2, 2025
Unprompted review
VITL logo

Reply from VITL

Hi Mrs Jameson,

Thanks so much for sticking with us over the past year. It’s great to hear you’ve found a routine that works and that the pack’s been giving you the support you need. We really appreciate the shoutout to our customer service team, too. If anything ever crops up again, you know where to find us. 💛

Best regards,
Lika 🌟

Rated 5 out of 5 stars

Excellent customer service and great products

I’ve used a few products from here. The sweet sleep capsules in particular have been a game changer - really helping me get to sleep better after a long history of restlessness after going to bed. Also their customer service has been excellent. Whenever I’ve needed to pause a subscription or had an issue, they’ve been quick to respond and really friendly and helpful.

June 27, 2025
Unprompted review
VITL logo

Reply from VITL

Hi David,

Thank you so much for taking the time to share this. We're so happy to hear the Sweet Sleep capsules have been a game changer for you. It's also lovely to know our customer service has made things easier whenever you've needed support.

We're always here if you need anything at all. 💛

Best regards,
Lika 🌟

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