With my pleasure and happy I want to say Big Thank to Vitrin Clinic and all the Team! So professional and amazing job they are doing every day! Support and care about patients on every step! Wonde... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.
İkitelli OSB Mah. Süleyman Demirel sok. No:4/1 D:2, 34944, Başakşehir, Turkey
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dr. Nurdan, Dr. Nagehan Patient assistant Sara, and Mr Assad have all been excellent and have ensured I have felt comfortable as possible, I had 8 implants and a number of teeth removed with no pain whatsoever! Highly recommend Vitrin clinic!
3months on and no issues at all, implants seemed to have healed, no problems at all with the temporary bridge placed across the front top teeth. I can’t wait to go back and have the zirconium crowns placed! the clinic has also stayed in contact with me and also answered any questions I have had.
I have just completed my final visit to Vitrin clinic and have had teeth placed on my implants and crowns over my existing teeth, everything has gone well the dentists have been exceptional and the interpreters have been very welcoming and helpful, such a pleasant experience and highly recommended Vitrin clinic for anyone thinking about coming to Istanbul for treatment, I’m so glad I made the decision to come from Australia

Reply from Vitrin Clinic
I chose Vitrin Clinic because they are a clinic with their permits and certifications in order! Many clinics in Turkey cannot present the correct certificates with registration in the health system. The clinic is not the cheapest in Turkey, but I have felt well taken care of all the way through! Everything from hotel booking to daily pickup and return to the hotel has gone perfectly. Vitrin Clinic's staff have welcomed me warmly every day, with a smile and a good cup of coffee if desired. They are simply so sweet, and the clinic appears extremely professional with very skilled people. I am going through a BIG process with my entire mouth being reconstructed, so I will return to Vitrin in 6 months! I am looking forward to it, as I know that the final result will be fantastic with such skilled people at Vitrin Clinic. <3
Love from Sunny Spain / Malaga - Fille Kirstein

Reply from Vitrin Clinic
They made me fell comfortable and always checking how I’m doing. I would recommend vitrin clinic

Reply from Vitrin Clinic
Amazing experience!! From the moment I walked in the clinic I was treated so kindly and respectfully. The staff is Amazing! Everyone is so polite and tend to your needs. Dr Nurdon was a true professional, patient and caring and so were her assistants! No pain what so ever during my surgery. I would highly recommend Vitrin clinic for all your dental work!

Reply from Vitrin Clinic
To be honest with this review I was initially terrified when I got to vitrin clinic. I was immediately put at ease as I was greeted by the warm smiles of this professional team. Within minutes I had multiple x rays taken and a care package drawn up instantly. Overall I had a fantastic experience and can’t wait to go back for my forever smile… stop thinking about it and just do it 😬

Reply from Vitrin Clinic
Fantastic staff.
Treatment was performed with great care.
Honestly I would recommend the dental team to anyone wanting the same procedure. Great care and empathy on the situation I was in due to bad trea6in the UK where I am from.

Reply from Vitrin Clinic
The Clinic is so beautiful, had a very good doctors and crews which are very accommodating .
I had a unique journey and experience of an amazing people who worked it out for my treatment from a longtime suffering of teeth problems.
Thanks to you Vitrin Clinic and your personnel who made my journey with you great! Wishing you the best and even more help the people who has similar problems like mine and specially thanks to Mr Sami ( Medical Supervisor Executive) and
Catherine ( French Translator ) because they helped me and guided me in professional way and they were always available for me when I need
Thanks a lot and wish you all the best
carry on guys

Reply from Vitrin Clinic
Hi
I was there first time management. Few things they are making mistakes.second time others management definitely despondent management before give price and new management triple time more and they did me bad job.
Any one plans to please my advice don’t go there please.
After few months later do you feeling. Please don’t go there.
Thank you,

Reply from Vitrin Clinic
I just finished my treatment Alhamdulilah, everything was perfect and the After care service was royal !! Thank you so much for your patience 🦷🥰

Reply from Vitrin Clinic
Betty went above and beyond to help and make sure I got what I needed .constantly rang to make sure I was OK... shes an asset to vitrin .the dentist are patient and try to makesure ur comfortable at all times

Reply from Vitrin Clinic
Well all I can say is hats off to vitrin, after having a problem with a failed inplant I had to go back they corrected the problem under my 7 year guarantee which I had my doubts but to be fair they were more than helpful I would recommend them to anyone

Reply from Vitrin Clinic
Amazing service and staff at vitrin…
Amazing service and staff at vitrin from being picked up at the airport to the 5 star Hotel nothing is to much trouble. My interpreter Asel the most kindest lady ever . Thank-you so much vitrin for giving me my life back . I can smile again .xxx
Came back due to issue with my bridge that was fitted last year . And was met by a lovely young lady called ilayda who looked after me from the start till finnish she was amazing . The doctors were outstanding in every way and so gentle i cant thank them enough
Thank you again for my smile xxxxxx madaline

Reply from Vitrin Clinic
A really good service and quality work offering the best alternatives and solutions for your dental needs with very reasonable prices. Aftercare fantastic

Reply from Vitrin Clinic
I came to vitrin clinic from NY with scared guts and alot of worries of the outcome of this big trial (my husband changing the whole teeth formulation top and bottom), but this all changed once we came to vitrin clinic starting with the warm hospitality till the end results that went beyond our thoughts going through all the questions and worries we kept throwing at them and came back with all the patience, sufficent answers and convenient time we spent there.
They fulfilled every single word they mentioned during the visit including the time frame, the dental service, the meetings, the hotel excellency and of course the financial budget that they worth every single penny of it and not to mention the after service followups.
I'm talking out of personal experience, they gave a whole new life for my husband away from any pain and teeth problems.
Thank you so much.

Reply from Vitrin Clinic
Great location opposite the Hilton hotel and mall of Istanbul. The clinic is first class. The staff are all very nice and kind. The end result was aesthetically pleasing, my overall rating is 9.5 out 10

Reply from Vitrin Clinic
This is a direct message to Vitrin. My Husband has tried to reach out to you through various channels of communication - WhatsApp, email, and telephone.
He had implants at your surgery just over a year ago, and one of these has become loose. His warranty covers having this checked and fixed, but your team have been stringing him along in irregular communication since last July (2023). It is now January 2024! False promises of being called back, speaking with a Dr etc. It's enough now!
I work as a Dr in the UK and know very well that your service will be regulated by the Ministry of Health in Turkey. I absolutely do not want to pursue this matter at a legal level with your regulatory body, but I will have no choice if someone does not respond to his query as a matter of urgency.
One of his implants has become loose. He absolutely does not want this tooth to fall out!
We await your PROMPT reply, and will be keeping a record all of communications should we need to pursue this matter legally.
I have send you this message via email, google reviews and Instagram too.

Reply from Vitrin Clinic
I was nervous to get my teeth done in Turkey (so many story's about how it went wrong) but Vitrin Clinic have been absolutely perfect!
They put me at ease before my trip and gave me information for my trip (driver, hotel ect)
When I arrived at the airport, I followed the video sent to me with guidance to the pickup point (very helpful)
Here I was picked up in a Mercedes VIP car waiting for me, the trip took around 40 minutes (pleasant trip) the driver brought me to my 5 star hotel, I was already checked in, only needed to say my name and received my key card.
Hotel was nice and there food was great (remember to eat alot before Dental treatment)
Vitrin Clinic texted me about my appointments throughout the week, got picked up by their private drivers to the clinic and back.
First felling when I saw the clinic was Wauw , it's a great location, really beautiful interior and a wonderful staff welcoming me with a big smile.
The staff at Vitrin Clinic is top notch, really professional, kind and thoughtful people, you can feel/see they have a pride in what they do.
Every time I was waiting for my appointment, there would come a person and offer us something to drink water or tee (I liked that)
The Vitrin Clinic dentist are awesome. First of all they did a great job, they was very good and clear in their communication (all the staff I spoke with, spoke perfectly English)
Vitrin Clinic dentist performed a great job and made sure that the quality of their work was 100 procent.
I came to get my teeth fixed, but got so much more.
Vitrin Clinic BIG 5 stars ⭐⭐⭐⭐⭐
The staff at Vitrin Clinic BIG 6 stars ⭐⭐⭐⭐⭐⭐

Reply from Vitrin Clinic
Nothing is more important than a Beautiful smile and you guys gave to me thanks alot

Reply from Vitrin Clinic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.