With my pleasure and happy I want to say Big Thank to Vitrin Clinic and all the Team! So professional and amazing job they are doing every day! Support and care about patients on every step! Wonde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vitrin Clinic is the place where you can truly smile wide literally! 😁 The whole team is super friendly, the atmosphere is cheerful and stress-free, and everything is done at the highest level. Moder... See more
Company replied
I’d like to share again my experience from last month with Vitrin Clinic in Istanbul and say thanks to all staff assisting me ❤️ I’m going to see you in four months again!! If you want to smile then... See more
Company replied
Company details
Written by the company
Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.
Contact info
İkitelli OSB Mah. Süleyman Demirel sok. No:4/1 D:2, 34944, Başakşehir, Turkey
- 0545 101 60 00
- info@vitrinclinic.com
- vitrinclinic.com
4.6
Excellent
563 reviews
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vitrin
I had crowns done in this clinic by Dr. Ahmet Gürkan. I express my deep gratitude to him for the difficult work done and the new smile. A specialist who will make you look natural quickly and efficiently. With respect, Natalia
October 11, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words! We're delighted to hear that you are happy with your new smile and the care you received. Your satisfaction is our top priority, and it's great to know that you felt well taken care of throughout the process. If you need anything else in the future, feel free to reach out. 😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Don't go here
Don't go here! The writings here are written by the clinic's employees and are not correct. No one at the clinic seems to know what to do. The patient is being bounced back and forth and the prices just keep going up. Nothing promised has been kept. Nobody speaks English. The procedure is not explained to the patient, and all the time, more is billed. No one cares for patients during or after treatment. Uncertainty increases panic and none of the staff answers questions. All in all a bad experience. I regret coming, and I don't recommend it to anyone
October 7, 2024
Unprompted review
Reply from Vitrin Clinic
Dear Chris Anderson,
Thank you for sharing your feedback. We were quite surprised to read your review, as our records indicate that you have not received any treatment at our clinic, nor have you visited us.
At Vitrin Clinic, we take pride in offering professional, transparent, and patient-focused care. All of our staff are fluent in English, ensuring clear communication and understanding at every stage of treatment. We also strive to provide fair pricing and comprehensive explanations of all procedures to avoid any misunderstandings.
We would appreciate it if you could reach out to us directly, as we would like to better understand your concerns and address any issues that may have arisen. Our goal is to resolve this matter and ensure there are no further misunderstandings.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Warning
Warning! don't go!
Nothing agreed was true and the operation cost twice as much as it should have.
No one in the entire clinic speaks English. No one can help! No one answers questions at the clinic! A terrifying nightmare. It's all a scam
October 9, 2024
Unprompted review
Reply from Vitrin Clinic
Dear Chris Anderson,
Thank you for sharing your feedback with us . As mentioned in our previous reply We were quite surprised to read your review, as our records indicate that you have not received any treatment at our clinic, nor have you visited us.
At Vitrin Clinic, we take pride in offering professional, transparent, and patient-focused care. All of our staff are fluent in English, ensuring clear communication and understanding at every stage of treatment. We also strive to provide fair pricing and comprehensive explanations of all procedures to avoid any misunderstandings.
We would appreciate it if you could reach out to us directly, as we would like to better understand your concerns and address any issues that may have arisen. Our goal is to resolve this matter and ensure there are no further misunderstandings.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
If you visit Istanbul and are thinking…
If you visit Istanbul and are thinking of a new smile, by all means choose Vitrin clinic, absolutely 💯% first class service, friendly staff, top class doctors and beautifully crafted clinic. No problem to recommend these professionals. Put your trust in their hands.
September 12, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for your wonderful recommendation! We're thrilled that you had such a positive experience with our team and services. 😊 It's great to hear that you felt well taken care of throughout your visit. Your trust means everything to us, and we look forward to seeing you again! 🦷✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
The doctors and staff are not….
The doctors and staff are not responsible, they don’t take their work seriously, they take too long to get an answer from them. They don’t explain things correctly, something is constantly changing with them. a waste of time, nerves and money.
September 2, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your feedback. However, we are unable to locate your name in our system. If you have concerns regarding your treatment, we kindly ask that you reach out to us directly so we can address them. Our goal is to ensure every patient receives the best care and support.
You can contact us at +90 546 161 83 50 , and we will be happy to assist you.
Best regards,
It was a 5 star experience
It was a 5 star experience. The place was extremely cleaned, modern and nice. The doctors and staff are incredibly nice and helpful. Would highly recommend to everyone
September 9, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words! 🥰
We’re thrilled to hear that you had a 5-star experience with us. Our team takes great pride in providing a clean and welcoming environment, and it’s wonderful to know that our efforts made a positive impression.
We truly appreciate your recommendation and look forward to serving you again in the future!😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Book it now!!
1000% worth it and very helpful to understand the whole process
September 13, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your feedback! We're thrilled to hear that you found the process so helpful and worth it. We're just a little curious, though—was the 3-star rating meant to keep us humble? 😄 Either way, we're happy you had a great experience and appreciate you sharing it!
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I would advise everyone this company as…
I would advise everyone this company as I am very happy with it, everything went very smooth and the doctors were very good and did a painless job everyone was very welcoming,The hotel is very good,I was very happy to be able to get into this clinic.
September 3, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words! 🥰
We're thrilled to hear that you had such a positive experience with our team and that everything went smoothly for you. It's wonderful to know that our doctors made your visit comfortable and that you felt welcomed throughout your stay. We’re also glad you enjoyed the hotel accommodations.
Your satisfaction means a lot to us, and we hope to see you again soon!😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Well organised
Well organised, very proffesional staff both medical and admin. Always available and helpful.
September 2, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words!🥰
We're delighted to hear that you found our staff both professional and helpful. We strive to maintain a high level of organization and service, so it's wonderful to know that this made a positive impact on your experience. If you have any further needs or feedback, please don’t hesitate to reach out.😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I had such an amazing experience with…
I had such an amazing experience with Vitrin Clinic! The doctors are so professional and caring, always willing to help! They take their time to check up on you and make sure you are okay! I recommend Vitrin Clinic to everyone!
August 24, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words!😊
We’re thrilled to hear that you had such an amazing experience with Vitrin Clinic. Our team is dedicated to providing professional and compassionate care, and it’s wonderful to know that our efforts have made a positive impact on your visit. We truly appreciate your recommendation and look forward to serving you and others in the future!
If you need anything else, please don’t hesitate to reach out!🥰
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Hele goede ervaring gehad zeker een…
Hele goede ervaring gehad zeker een aanrader.
September 3, 2024
Unprompted review
Reply from Vitrin Clinic
Bedankt voor je positieve feedback!
We zijn blij te horen dat je een goede ervaring hebt gehad en dat je ons aanbeveelt. Als je nog verdere vragen hebt of ergens hulp bij nodig hebt, laat het ons gerust weten.
We kijken ernaar uit je weer te mogen verwelkomen! 😁🌹
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Not good experience
If I wrote this review a year ago, I would have given it 5 stars. A year ago I had done veneers at this clinic, everything was at the highest level.
But now I made implants and situation had changed.
The management, managers and doctors have changed there. The managers' task is to force them to pay more money, although everything was decided before the trip. I had to wait a long time to see the doctor, since the organization was weak. They did not issue official receipts.
Now I will contact a lawyer because I am dissatisfied with the result.
August 27, 2024
Unprompted review
Very proffessional staff members
My experience with Vitrin clinic was very nice and every thing went like what I was hoped.
I did 2 months ago 6 full implanted and so far is so good. All the office members are very welcoming and professional and they know how to handle a patient.
July 1, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words!🥰
We’re delighted to hear that your experience with Vitrin Clinic was positive and that everything went as you hoped. It’s great to know that the full implants you received are working well for you and that our team made you feel welcome and well-cared-for.
If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with excellent care!
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
The service I received at vitrin clinic…
The service I received at vitrin clinic was amazing, They made everything very clear about all procedures that needed to be done, From the consultants to the dentist surgeon and the after care services, I would like to say thankyou again and I can’t wait to return for my final crowns
August 23, 2024
Unprompted review
Reply from Vitrin Clinic
We’re thrilled to hear that your experience at Vitrin Clinic was amazing and that everything was made clear regarding your procedures.🥰
It’s wonderful to know that our team, from the consultants to the dentist and surgeon, provided the care and clarity you needed.
We look forward to welcoming you back for your final crowns and continuing to provide you with exceptional service.
Thank you again for your feedback!
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Outstanding
Outstanding. Great staff, from the specialist Sam who followed me since the very beginning, to the doctors, the whole staff is highly professional and qualified.
I am delighted with the results.
I would highly recommend Vitrin Clinic to anyboby who needs dental work.
July 24, 2024
Reply from Vitrin Clinic
Thank you so much for your outstanding review!
We're thrilled to hear that you had a great experience with our doctors, service, and accommodations, and that you're pleased with the results.
Your recommendation means the world to us.
If you need any further assistance or have any questions in the future, we're always here to help.😁🌹
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Reply from Vitrin Clinic
Thank you for the wonderful feedback!😃
We’re delighted to hear that you were impressed with our team and the execution of our services. Your satisfaction is our top priority, and it’s great to know we hit the mark. If you need anything else or have any more feedback, please feel free to reach out. We look forward to serving you again!🌸
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Everything from the airport pick up to…
Everything from the airport pick up to the clinic , general great hospitality
August 21, 2024
Reply from Vitrin Clinic
Thank you so much for your kind words!😊
We're thrilled to hear that you had a positive experience from the airport pick-up to your visit to the clinic.
Providing excellent hospitality is very important to us, and it's great to know we met your expectations.
If there's anything else we can do for you in the future, please don't hesitate to reach out!🌟
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I loved the clinic service
I loved the clinic service! Tooth are nice
August 15, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. 🌸😃
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Amazed by girls doctor, pro doctora
The most important thinks was the doctors i don't now the name of the lady's who make operation, (inwill love to now) but was 10 stars it was like nothing putting 9 implants amazing 👏. Because i was so scared but they now what they dooing. And also to me was so intresting girls doctors are soo professionals.
August 8, 2024
Reply from Vitrin Clinic
Thank you very much for your very positive comment!
We are happy to know that your experience with our doctors was exceptional and that you felt in good hands during your procedure. We're sorry you don't remember the doctors' names, but we're sure they'll be delighted to know how much you appreciate their professionalism and skill. If you need more information or have any other questions, do not hesitate to contact us.
Thank you for your trust and your kind words!🙏😁
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Best clinic dr.mubashir topp quality…
Best clinic dr.mubashir topp quality doctor if you gonna do implant or crowns let him dr.mubashir do it.all pepole in the clinic are very nice pepole Lydia bilal hudeifa.Ali the manager very polite guy and honest.10/10 clinic
August 5, 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for your enthusiastic review! We're delighted to hear that you had such a positive experience with our team. We're proud of our staff and are glad they made your visit exceptional. We appreciate your recommendation and look forward to welcoming you back. 🙏😁
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
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