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vivainstruments.co.uk Reviews 286

•
TrustScore 5 out of 5

4.8

Health and Beauty Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sharpness, precision, and effectiveness for various uses. Many people also highlight the fast and reliable delivery service, as well as the overall excellent customer service provided by the company. Consumers frequently express satisfaction with the value for money and the professional presentation of the items. However, some customers reported receiving products that were not in new condition, were scratched, or had defects like distorted blades or broken springs. A few other people also felt that some scissors were not sharp enough or did not cut cleanly. Despite these issues, reviewers generally appreciate the company's prompt response and willingness to replace faulty items or issue refunds.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting fast delivery and high-quality... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of instruments, describing them... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the speedy delivery and... See more

Based on these reviews

Rated 5 out of 5 stars

I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more

Rated 5 out of 5 stars

The product is a little more expensive than the norm but is of the highest surgical quality and easily copes with the toughest toenails which I found difficult to cut until I bought these. They are v... See more

Rated 5 out of 5 stars

We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more

Rated 5 out of 5 stars

I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more

Company replied

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler

Written by the company

Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.

Contact info

4.8

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

Excellent after sales service : nail scissors

Following my earlier review, Vivian have promptly replaced my nail scissors and the replacements cut perfectly. many thanks to a company that takes feedback very seriously

December 22, 2025
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Reply from vivainstruments.co.uk

Hi Jim,

Thank you for taking the time to leave a review. We’re really sorry to hear that the scissors didn’t perform as expected—this definitely isn’t the experience we want for our customers.

We’ll be sending you an email shortly with instructions on how to receive a replacement item. If you have any questions in the meantime, please don’t hesitate to reply to that email and our support team will be happy to help.

Thanks again for your feedback—it helps us improve.

Viva Instruments

Rated 5 out of 5 stars

Thank you Viva Instruments

Thank you Viva Instruments. Your products are fantastic. Your customer service is excellent. Keep doing you, fab, fab, fab!

January 2, 2026
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Reply from vivainstruments.co.uk

Thank you so much for your kind words! 🌟
We’re absolutely delighted to hear that you’re loving our products and had a great experience with our customer service. Feedback like this really means the world to the whole Viva Instruments team.
Thanks again for taking the time to share your experience we truly appreciate your support! 💛

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