My order was delivered really quickly. There were some items out of stock and one item that hadn't been included, but Viva were so apologetic and resolved the issues really quickly and very profession... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more
Company replied
I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more
Company replied
Company details
Written by the company
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Contact info
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, United Kingdom
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4.7
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not as good as they used to be
I have used these nail clippers a lot over the years but the last 2 orders I had a few pairs that weren't any good as the ends were bent or didn't close properly. My sister also had the same problem. I'm too busy to faff around sending back so just leaving a review instead. Won't be using anymore though.
January 21, 2026
Reply from vivainstruments.co.uk
Hi Sarah,
Thank you for taking the time to share your feedback. We're very sorry to hear about your recent experience.
It's particularly disappointing to read this, as you've used our nail nippers for many years. We were also sorry to learn of the issue through your review, as we didn't receive any direct contact from you beforehand. Had you reached out to us, we would have been more than happy to investigate the problem and work with you to resolve it.
Bent tips or nippers that don't close correctly are not the standard we expect, and we'd like the opportunity to look into what has happened. If you could contact our customer support team and send us a few photos of the affected nippers, we'll investigate the issue and do everything we can to put things right.
We genuinely value your custom over the years and hope you'll give us the chance to restore your confidence in our products.
Kind regards,
Customer Support Team
Review 'REPEAT'. 15/06/26 See original Sept. 2025.
You may recall that I wrote you a review in September 2025 (Duncan Paterson), having purchased a Toenail Clipper VP107 that I was ABSOLUTELY DELIGHTED with,
in MANY RESPECTS.. (See Review). WELL, I am not aware if you possibly receive 'Repeat' reviews but I Just Had to say I am Continuing to use my Clipper and am STILL delighted with all info. in the previous review.
Thanks, and keep the good work up !!!
September 25, 2025
Unprompted review
Reply from vivainstruments.co.uk
Dear Duncan,
Thank you so much for taking the time to leave us another review!
We were delighted to read your original review back in September 2025, and it's even more rewarding to hear that you're still enjoying your VP107 Toenail Clipper all this time later. Knowing that the product continues to meet your expectations and provide the same level of satisfaction is exactly what we hope for every customer.
We truly appreciate your loyalty, your kind words, and your willingness to share your ongoing experience with others. Feedback like yours means a great deal to our team and motivates us to keep delivering products and service that our customers can rely on.
Thank you again for your continued support, Duncan. We wish you many more years of happy clipping!
Kind regards,
Team Viva Instruments
Cannot fault the service
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British company and not other options available online. Highly recommend them.
May 26, 2026
Reply from vivainstruments.co.uk
Dear Tracy,
Thank you so much for taking the time to leave such a fantastic review!
We are thrilled to hear that your first order with Viva Instruments was a seamless experience, from the quick delivery and secure packaging to the excellent quality of your new equipment.
As a proud British company, it means the world to us when customers choose to support us over other online options. Knowing that the equipment is doing exactly what you need it to do is the best feedback we could ask for!
Thank you for your high recommendation, and we look forward to serving you again in the future.
Best regards,
The Viva Instruments Team
Website very good and parcel arrived…
Website very good and parcel arrived when expected.
Pleased with clippers and nail file.
Would recommend these products.
April 27, 2026
Reply from vivainstruments.co.uk
Dear Jean,
Thank you so much for the lovely review!
We are delighted to hear that you found our website easy to use and that your parcel arrived exactly when expected. It’s wonderful to know you are pleased with your new clippers and nail file.
Thank you for choosing us and for recommending our products—we truly appreciate your support!
Best regards,
The Viva Instruments Team
Happy with purchase.
March 28, 2026
I’ve already submitted this
March 25, 2026
Speedy delivery
Speedy delivery, excellent communication throughout, will order from here again :)
February 26, 2026
FAST DELIVERY - HIGH QUALITY PRODUCTS
FAST DELIVERY AND EXTREMELY HIGH QUALITY INSTRUMENTS - PRESENTED WITH INDIVIDUAL PROTECTIVE POUCHES . WILL DEFINITELY USE VIVA IN THE FUTURE .
February 24, 2026
Excellent quality toe nail clipper.
February 18, 2026
My over came with just two days of…
My over came with just two days of ordering. Very pleased with professional quality of item, together with a most competitive price. Excellent all round experience with Viva Intruments.
February 23, 2026
the tin talks
the company is doing what it said on the tin.therefore i would reccomend
February 20, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.