This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... See more
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Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... See more
i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... See more
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... See more
Company replied
Company details
Information provided by various external sources
We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.
Contact info
100 Sheppard Ave E. Suite 700, M2N 6N5, Toronto, Canada
- 1-800-921-8482
- customercare@vivanaturals.com
- vivanaturals.com
1.5
Bad
886 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products! Slow order fulfillment
I love the products and the clean sourcing that Viva has.
Very slow order fulfillment. It took nearly 2 weeks when I finally received an email that my order shipped. And not all the product shipped together. Good thing these are supplements and not medications.
December 12, 2019
Unprompted review
I have been using this company for…
I have been using this company for years. Great prices and product
December 11, 2019
Unprompted review
Love these products
Love these products. Order came in wrong, but i left a message for them tonight. Im 100 percent sure they will take care of it!
December 11, 2019
Unprompted review
Been using their Krill for years
Been using their Krill for years. If I feel sickness coming on I double up and generally it goes away without getting sick.
December 10, 2019
Unprompted review
Like the discounted price and free…
Like the discounted price and free shipping. Very happy with product and will keep coming back to order straight from you if the price is this good next time.
December 7, 2019
Unprompted review
Quality product, great value
Great quality for the human, canine and feline members of our family.
Our cat's snub their noses at lower quality brands, but not Viva, they've given it their stamp of approval which is important to us since we know they are so discerning.
December 7, 2019
Unprompted review
They have excellent customer service
They have excellent customer service, prompt responses. So happy to have this Krill oil, recommended by a number of my friends. I will definitely order from them again.
December 6, 2019
Unprompted review
Excellent service
Excellent website with user friendly products search and quick respinse
December 5, 2019
Unprompted review
PLACING THE ORDER WAS EASY AND DELIVERY…
PLACING THE ORDER WAS EASY AND DELIVERY WAS FAST.
December 5, 2019
Unprompted review
Excellent costumer service and great…
Excellent costumer service and great products
December 4, 2019
Unprompted review
Viva naturals dependable and…
Viva naturals dependable and trustworthy service...for several years now they had had stable pricing and consistent service and shipping/delivery. Much appreciated.
December 4, 2019
Unprompted review
No problems
No problems with the order, but it has been over two weeks and still have not received the order.
December 3, 2019
Unprompted review
Nice products and reliable service
Fast, cordial and reliable service + great quality of products at reasonable prices = customer satisfaction)))
It’s also great to see new products being added from time to time.
December 3, 2019
Unprompted review
Great products
Great products, fast shipping, good prices, what's not to love!
December 3, 2019
Unprompted review
The way nature intended
Their supplements are fantastic! They are a crucial part of my healthy living lifestyle. I like that they are organically sourced without additives. Just the way nature intended.
December 3, 2019
Unprompted review
The product is great
The product is great. Effective. Could do with tablets which are smaller.
December 3, 2019
Unprompted review
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