VIVENDO.COM Reviews 

171
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Staff were helpful when we placed our initial order; our table was faulty and this was sorted out without a problem. We would order from Vivendo again, we love our garden furniture. Thank you.

Rated 4 out of 5 stars

Great designer chairs. Ever so slightly over priced, but incredibly beautiful. The material could be better as they scratched after just a few days of use. The delivery was very slow and difficult... See more

Rated 5 out of 5 stars

I buy a lot of stuff online & I mean a lot ! ( my whole house is built from the Internet ) and these are without doubt the best people I have ever dealt with I had ordered some dining chairs, d... See more

Rated 5 out of 5 stars

Mira chair set purchased for kitchen dining. Love the sleekness and simplicity. Build quality and satin finish is first class. Constant updates throughout the process from Alessandro at Vivendo... See more

Company details

  1. Furniture Store

About VIVENDO.COM

Information provided by various external sources

Vivendo is the home of quality Italian furniture.

We offer you a wide selection of exclusive contemporary products that combine originality and style with great value for money.

Meaning “living” in Italian, Vivendo goes straight to the backbone of the industry, working exclusively with family-led businesses who share our passion for design and commitment to quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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4.8

All reviews

(171)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

nice products, excellent service

I bought 8 chairs, Narni, of which 2 were armchairs which were not available for sale, but which I had spotted in a photo on the site.
Before the purchase, Giulia was very helpful answering questions about the armchairs and sourcing them for me.
Post purchase, I was kept up to date regularly, and when there was a small issue, it was resolved quickly and again with the excellent customer service for which Vivendo must be proud.

I would certainly use this company again, their products are stylish and well priced, and they are charming people who go above and beyond to make sure all is good.

September 15, 2016
Unprompted review
Rated 5 out of 5 stars

Fab Chair!!!

Amazing product

Amazing value

Incredible customer service and follow up

I would use again and again!!!

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

I had searched the internet for hours to find designer style garden chairs - Vivendo were reasonably priced and had great choice so I went with them. I was delighted with the speed of delivery, customer service and most importantly the product (I bought Narni Stackable Plastic Dining Chairs). Highly recommended.

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent advice and service

Excellent, helpful advice on the telephone and brilliant service, chairs delivered constructed and packaging taken away. Would definitely use you again.

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

First class product

The dining chairs with arms that I purchased for my mother's kitchen are both stylish and practical. The strength to weight ratio is just what was needed; easy to move but strong and stable. Delivery took place on the day advised. The service could not be faulted.

September 11, 2016
Unprompted review
Rated 5 out of 5 stars

Vivendo, excellent personal service with quality furniture.

A wonderful company to deal with. I purchased four Ovado chairs. They checked my order which I thought I had done incorrectly, refunded the discount to my account when I missed off the code. The chairs arrived on time, beautifully packaged, and undamaged, a rarity these days. Personal service of the highest order. I certainly recommend this company.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Keeps their promises

Excellent experience with all promises met and good communication.

And by the way, was driven to this online retailer after very poor order handling from a long-established trendy furniture retailer on the Tottenham Court Road.

Ordered 4 designer chairs from Vivendo in August. Got a personal phone call alerting me that the supplier had shut down for the summer (it's Italy, of course!), and that delivery would be slightly later than normal. The chairs have now arrived and are as described; we're well pleased. Appreciated the first time discount too.

Only slight quibble is use of UPS as courier. To gain updates on delivery involves registering with them; no problems with delivery.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

excellent company to deal with

My own silly fault for ordering garden chairs midway through summer which meant a delay on my order but this was made to clear to me and I was happy to wait. Chairs arrived on time and well packed would defnately buy from Vivendo in the future.

September 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good quality product, a perspex chair. Delivered promptly. Friendly after sales follow up. I would certainly recommend Vivendo.

August 15, 2016
Unprompted review
Rated 5 out of 5 stars

Ovada Dining Chairs

My experience with purchasing four Ovada dining chairs from Vivendo was excellent. From purchase to receiving the goods customer service kept me informed every step of the way. The chairs go perfectly with my Teak Root Table. These chairs are comfortable and a lovely design. Friends have commented on how nice they look. Exceptionally good quality at a very competitive price. Highly recommend this company!!!

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Spiazzo Dining Chairs

I would definitely recommend Vivendo.com. I ordered 6 chairs and from the initial placing of the order the service has been exemplary. I contacted Vivendo about the 10% mailing list discount - which I missed when placing the order but it was offered retrospectively and credited immediately to my PayPal account. Giulia replied to my email within minutes and also advised me to set up my online UPS account so I could track the order. Giulia also emailed the day the chairs arrived to check I was happy with my purchase. I am delighted, the chairs are a good quality, they were packaged well and they arrived in perfect condition. A great and colourful addition to my garden!

August 10, 2016
Unprompted review
Rated 5 out of 5 stars

My new kitchen chairs

I desperately needed new kitchen chairs and I was in a hurry. I ordered 5 chairs from Vivendo without much though because they were the cheapest. I was rather shocked to find, belatedly, that my chairs had to be transported from a factory in Italy. I also thought it had been a mistake to order plastic chairs as I prefer wood.I thought buying the cheapest is never a good idea. I thought there would be delays - I was wrong, the chairs arrived at the earliest of the dates given. I thought they would be poor quality - they aren't, they are very strong and stable. I thought they would be ugly - they are very attractive and my children (I tutor at home) are delighted with them, too. I thought they would be uncomfortable - they aren't, I can sit on them for hours (even though I'm 74) without any discomfort. I'm absolutely delighted with my new chairs and I have so much appreciated the warmth of the personal service, no official , intimidating language, just the offer to help in any way. Thank you very much, Giulia, and all who are responsible for delivering my new,bright, strong, attractive chairs.

August 10, 2016
Unprompted review
Rated 5 out of 5 stars

Very pleased

The chairs were exactly what I wanted, right size, right style.
They arrived in the the time scale quoted and were well packed
and in perfect condition.

I am very please with my purchase.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to deal with, excellent communications and chairs turned up on time and are fab! Thank you. We will recommend Vivendo to friends.

August 9, 2016
Unprompted review

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