◻️vivien walsh  Reviews 164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its beautiful craftsmanship and stylish designs. Many people appreciate the prompt delivery and the lovely packaging, which makes items ideal for gifting. Reviewers frequently express their delight with purchases and often return to buy more. Some people also felt that the company provides excellent customer service, with specific instances of the company going above and beyond to replace lost items or make adjustments. However, some customers mentioned that while the quality and execution were fine, they had different expectations regarding materials, such as expecting pearls instead of mother-of-pearl.

What people talk about most

Product

People report positive experiences with the product. Customers are delighted with their purchases, praising... See more

Quality

Users describe positive interactions with quality. Customers are delighted with the quality of the items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is always a pleasure buying from Vivien Walsh. She delivers almost immediately and jewellery is exactly as shown on the website.Packaging is lovely especially if you are gifting. I have a few pai... See more

Rated 5 out of 5 stars

Love my new earrings.Have admired them many times on somebody else,so delighted to have nabbed a pair.Super efficient service,arrived within a few days.Beautifully presented,would be great for gifting... See more

Rated 5 out of 5 stars

Its grt quality for gifts and v well made Its Irish and I like to support Irish jewellers. Vivien has a grt talent and deserves to do well. Anything Ive ordered is always delivered promptly. This is... See more

Rated 5 out of 5 stars

I'm absolutely delighted with my purchase . I have bought from Vivien many times over the years , and I am always so impressed with the creative styles , the quality and the customer service. It's alw... See more

Company replied


Company details

  1. Jewelry Designer
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewellery Manufacturer

Written by the company

Luxury fashion jewellery from Irish designer Vivien Walsh. Each piece is handcrafted in our studio in Dublin. Shipping worldwide from Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Exceptional Customer Service

After recently losing one of my treasured Vivien Walsh earrings I emailed Vivien to see if by any chance she might still have some stock of the old design. She didn’t but straight away said she would make a replacement earring and to ensure it matched I was to return the earring I still had. From initial contact to the time I received my new replacement earring it was less than a week. Absolutely delighted with the replacement earring and the adjustments made to my existing earring. Highly recommend purchasing jewelry from Vivien. She always puts her customers needs first.

February 4, 2026
Rated 5 out of 5 stars

A favour

I asked Vivian to create a single earring for me as I had lost one. She very kindly agreed and made me a single identical earring. This meant I could wear my pair of earrings rather than just having one that I could do nothing with.
So thanks to Vivian for being so kind and helpful.

January 16, 2026
Rated 5 out of 5 stars

It is always a pleasure buying from…

It is always a pleasure buying from Vivien Walsh. She delivers almost immediately and jewellery is exactly as shown on the website.Packaging is lovely especially if you are gifting. I have a few pairs of her ear rings and they all stand the test of time.

January 7, 2026
Rated 5 out of 5 stars

KK sorted!

Great value on recent offers for such beautiful jewellery. Delivered the next working day. Christmas KK for friends sorted easily & loved by the 2 recipients

November 27, 2025
Rated 5 out of 5 stars

I am a regular buyer from Viviens…

I am a regular buyer from Viviens jewellery collection. I always have a very positive experience from using the website to purchase and arrival of my new pieces. It is a joy! Great quality. Reasonably priced.

October 6, 2025
Rated 5 out of 5 stars

Earrings are gorgeous

Order arrived quickly and it was beautifully packaged. I have bought other products from Vivien and her jewellery is beautiful and excellent quality.

October 6, 2025

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