◻️vivien walsh  Reviews 164

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its beautiful craftsmanship and stylish designs. Many people appreciate the prompt delivery and the lovely packaging, which makes items ideal for gifting. Reviewers frequently express their delight with purchases and often return to buy more. Some people also felt that the company provides excellent customer service, with specific instances of the company going above and beyond to replace lost items or make adjustments. However, some customers mentioned that while the quality and execution were fine, they had different expectations regarding materials, such as expecting pearls instead of mother-of-pearl.

What people talk about most

Product

People report positive experiences with the product. Customers are delighted with their purchases, praising... See more

Quality

Users describe positive interactions with quality. Customers are delighted with the quality of the items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is always a pleasure buying from Vivien Walsh. She delivers almost immediately and jewellery is exactly as shown on the website.Packaging is lovely especially if you are gifting. I have a few pai... See more

Rated 5 out of 5 stars

Love my new earrings.Have admired them many times on somebody else,so delighted to have nabbed a pair.Super efficient service,arrived within a few days.Beautifully presented,would be great for gifting... See more

Rated 5 out of 5 stars

Its grt quality for gifts and v well made Its Irish and I like to support Irish jewellers. Vivien has a grt talent and deserves to do well. Anything Ive ordered is always delivered promptly. This is... See more

Rated 5 out of 5 stars

I'm absolutely delighted with my purchase . I have bought from Vivien many times over the years , and I am always so impressed with the creative styles , the quality and the customer service. It's alw... See more

Company replied


Company details

  1. Jewelry Designer
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewellery Manufacturer

Written by the company

Luxury fashion jewellery from Irish designer Vivien Walsh. Each piece is handcrafted in our studio in Dublin. Shipping worldwide from Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful to deal with.Quick to…

Very helpful to deal with.Quick to respond and items arrived with little delay.Attractive wrapping and good packaging.Very pleased with my purchase .I needed to do an exchange and this was very easily dealt with too.

September 11, 2024
Rated 5 out of 5 stars

Beautiful jewelry

Easy ordering, speedy delivery, wonderful jewelry. The earrings and necklace were beautifully presented in a gift box with a personal note.

June 10, 2024
Rated 5 out of 5 stars

Beautiful

Beautiful, original handmade Irish jewellery, love it. Really fast delivery, so reliable
Just lovely thank you Vivien 😊

March 11, 2024
Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings, delivered in fab packaging with a personal note of thanks. Its lovely to buy from a small, Irish business.

January 26, 2024
Rated 5 out of 5 stars

Love love love

I have been wearing Vivien Walsh's earring for years but this was the first time I've ordered online myself. It was a very quick service and the packaging was lovely.

January 2, 2024
Rated 5 out of 5 stars

Excellent

Excellent - lovely friendly communication. Absolutely beautiful product. Delighted with my purchase. Thank you.

January 2, 2024
Rated 5 out of 5 stars

The earrings are beautiful and very…

The earrings are beautiful and very well made. I own many pairs and they are very good quality. My order arrived promptly and packaged very nicely.

December 20, 2023
◻️vivien walsh  logo

Reply from ◻️vivien walsh

Thank you so much for your kind words Anne Marie. I'm delighted you are enjoying your earrings! X Vivien

Rated 3 out of 5 stars

The delivery was excellent and the…

The delivery was excellent and the bracelet is beautiful bit it is a bit on the small size

December 14, 2023
◻️vivien walsh  logo

Reply from ◻️vivien walsh

Hi Ann,

I'm sorry the bracelet is a little bit small.
I would be more than happy to replace it with a custom made size that will work for you.
Please get in touch and we can make arrangements.
X Vivien

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look