Vivomed Reviews 5,722

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Really easy to purchase the item, and it arrived when it was expected. However, I found it hard to believe that they made me pay for delivery when I was spending over £40, and then sent me an email sa... See more

Rated 5 out of 5 stars

I'm really grateful to be able to order homeopathic remedies from you. Here in the backwards US, many of the Heel combination formulas are no longer sold. None of the ampoules and none of the veterina... See more

Rated 5 out of 5 stars

My order had arrived very promptly despite being shipped from United Kingdom to Canada. All looked good and in perfect conditions. The product I was ordering was not available in Canada or USA an... See more

Rated 5 out of 5 stars

As an ancient learner of guitar, it was a real pain (literally) to develop arthritis in my left hand. Others had recommended a Push Thumb brace, so I ordered one in the evening, it was dispatched t... See more

Company details

  1. Pharmacy
  2. First Aid Station
  3. Massage Therapist
  4. Physiotherapy Equipment Supplier

Information provided by various external sources

Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered a roll of 45m resistance band…

I ordered a roll of 45m resistance band and my order was processed almost instantly and I received it very quickly too. The band is of good quality, although I haven't used it extensively enough to really comment on it. Very impressed with my first order and will be ordering again!

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

I sent you an email regarding my…

I sent you an email regarding my purchase and the delivery regarding this.
I ordered your product for my foot on a Monday expecting it to be here for the Friday because I was travelling to Cornwall on holiday and I paid extra for 48hour service and the product did not arrive untill I had left on the Friday

September 4, 2023
Vivomed logo

Reply from Vivomed

Dear Sam, thank you for your review and we apologise for the delay in your delivery by Royal Mail.
You placed your order after the cut off for processing orders on Monday as mentioned on our website so we shipped it first thing on Tuesday by Royal Mail as requested. Royal Mail aim to delivery items on a tracked 48hr within this time frame but it is not guaranteed by them. We can see it was delivered at noon on the Friday.
If the item is no longer needed, please let us know and we can arrange a refund once returned.
Regards
The Vivomed Team

Rated 1 out of 5 stars
Vivomed logo

Reply from Vivomed

Dear Ethan
Thank you for your feedback.
We are afraid we don't understand your comment, could you please contact us via email sales@Vivomed.com and we can help.
Regards
The Vivomed Team

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