Vivomed Reviews 5,722

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Really easy to purchase the item, and it arrived when it was expected. However, I found it hard to believe that they made me pay for delivery when I was spending over £40, and then sent me an email sa... See more

Rated 5 out of 5 stars

I'm really grateful to be able to order homeopathic remedies from you. Here in the backwards US, many of the Heel combination formulas are no longer sold. None of the ampoules and none of the veterina... See more

Rated 5 out of 5 stars

My order had arrived very promptly despite being shipped from United Kingdom to Canada. All looked good and in perfect conditions. The product I was ordering was not available in Canada or USA an... See more

Rated 5 out of 5 stars

As an ancient learner of guitar, it was a real pain (literally) to develop arthritis in my left hand. Others had recommended a Push Thumb brace, so I ordered one in the evening, it was dispatched t... See more

Company details

  1. Pharmacy
  2. First Aid Station
  3. Massage Therapist
  4. Physiotherapy Equipment Supplier

Information provided by various external sources

Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Vivomed logo

Reply from Vivomed

Dear Josephine,
Thank you for your review.
Could you please provide a bit more detail as to the nature of your complaint?
Please email Sales@Vivomed.com and we will do all we can to help.
Regards
The Vivomed Team

Rated 5 out of 5 stars

Great service from Vivomed.

Great service from Vivomed.
I bought an aircast ankle support which I use when playing tennis. I am sure that the sizing has changed as I used to be a small size but now fall into a medium. Sizing up, the support felt strange initially but feels fine now.

November 23, 2023
Rated 5 out of 5 stars

Great family business.

Great family business.
My order arrived very quickly.
I had to return as I needed a different size.
They sent a replacement immediately, and refunded me for the one I returned.
I would definitely order from the company again.

November 22, 2023
Rated 1 out of 5 stars

Have not received my order

Have not received my order. Has it been shipped?

December 7, 2023
Vivomed logo

Reply from Vivomed

Dear Tyrone,
Thank you for your review.
Your order was shipped as requested by airmail on 7/12/23 the next working day from you placing your order.
Email confirmation and tracking details were emailed to you at the time of dispatch.
Here are your tracking details again:
https://www.royalmail.com/track-your-item#/tracking-results/LE717725073GB
Kind regards,
The Vivomed Team

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