I came home to find my order from them I placed 12/9/2022! I totally forgot that I even ordered and didn’t get my product since it had been so long. The packing slip had the 2022 date, but fedex track... See more
VizuArts
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See what reviewers are saying
Don’t know how in the heck they got my account information and keep sending me stuff
We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to s... See more
Company replied
Ordered 2 pictures for christmas during a buy one get one free offer on black friday, assuming that was plenty of time since the website said 4 to 7 days shipping. Didn't receive anything until dec 27... See more
Company details
Information provided by various external sources
Create Dazzling Art, One Diamond at a Time.
Contact info
United States
- vizuarts.com
People also looked at
Nothing but happy!
I have been nothing but happy with Vizuarts. I get my orders quickly and have never had a problem. I highly recommend Vizuarts to anyone looking for Diamond art paintings.
December 30, 2020
Unprompted review
Reply from VizuArts
Thank you very much for the wonderful review, Elisa!
My daughter loved her diamond painting
My daughter loved her diamond painting. We ordered 3 more custom photos and hoping to see how they turn out!
December 30, 2020
Unprompted review
Reply from VizuArts
Thank you so much for the wonderful feedback, Nathan! Looking forward as to how your next kit will turn out!
Not happy
Not happy, still haven't received anything yet and it's been over a month 😠
December 30, 2020
Unprompted review
Reply from VizuArts
Hi there, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.
I m sorry for the bad review but I have…
I m sorry for the bad review but I have ordered my paintings on the 27th of November and I haven’t received them yet so I don’t know if I would have enjoyed them
December 30, 2020
Unprompted review
Reply from VizuArts
Hi Catherine, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.
It is more fun than I thought
It is more fun than I thought. Once I got used to the small pieces.
December 29, 2020
Unprompted review
Reply from VizuArts
It sure is Judy! We appreciate the positive review, thanks!
Very fun
Very fun! My two teens have done more than I have! We still have a ways to go. I didn't realize how tiny the pieces are and need a magnifying glass to read the legend! Perfect, fun project!
December 28, 2020
Unprompted review
Reply from VizuArts
We're very glad to hear that your kids are loving the diamond painting kits, Teri. It is indeed fun so take your time!
Pleased with delivery and use
I actually received mine a week after I ordered it and was really pleased. Although with all of my Christmas decorations, I had to wait until after Christmas to get started. I have now worked on it the last couple of days and as soon as I get close to being done, I will be ordering another
December 28, 2020
Unprompted review
Reply from VizuArts
We're happy to hear that, Sandy! Can't wait to ship your next order!
Good customer service kept me calm with…g
Good customer service kept me calm with the shipping delays. Grandkids trying to paint
before playing with new PlayStation! Very engaging project for kids of all ages !
December 27, 2020
Unprompted review
Reply from VizuArts
We appreciate the feedback, Marsha! Glad to hear your grandkids are enjoying your diamond painting kit!
I ordered 2 pkg's in Nov
I ordered 2 pkg's in Nov. and now end of Dec and still waiting for them as they are in Vancouver BC. A friend waited just about 3 months to get hers hopefully I'll get them sooner. Looking forward to trying them but the shipping sure isn't the greatest or fastest. I'll be able to write something better once I get them they look great.
Just got my package, looking so forward to getting started on it, thanks for getting back to me, Lorna
December 27, 2020
Unprompted review
Reply from VizuArts
Hi Lorna, we're sorry to hear that you order hasn't arrived yet. Please email us your concern along with your order number and we'll resolve this matter as soon as possible.
I have not gotten my purchase yet
I have not gotten my purchase yet, What gives?
December 27, 2020
Unprompted review
Reply from VizuArts
Hi Dave, we'd be more than happy to check your order for you. Please email us your concern along with your order number. Thanks!
I am 80 years old and love spending my…
I am 80 years old and love spending my time with these projects. I have three to finish and I will be ordering more as soon as I am done with these. One thing I did notice is that the last batch I received, some of the bead packs have a lot of scraps in them. I have not experienced this before.
December 27, 2020
Unprompted review
Reply from VizuArts
Hi Judy, thank you for addressing this matter to us. Can you please email us your concern along with photos of the matter? Many thanks!
Very disappointed in the product
Very disappointed in the product. In your advertising it showed large diamonds. When I opened my product they were tiny tiny diamonds which is no good for me. One of the colors there was over 3,000 pieces.
December 27, 2020
Unprompted review
Reply from VizuArts
Hi Joanne, we're sorry to hear that it's not what you expected. However, you may return your order if you wish. To be eligible for a return, your item must be in its original packaging, unused and in the same condition that you received it for it to be eligible for a refund. Buyer shoulders for shipping costs of returning. Once your return is received and inspected, we will notify you that we have received the item and if your return is approved or rejected.
If you're approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Please have the items sent to our return address below and reply with the tracking number of the returned order.
6320 S Sandhill Rd
Suite 5
Las Vegas, NV 89120
Thank you for considering VizuArts
Hi I'm happy to say I finally received…
Hi I'm happy to say I finally received my order it took some time but it arrived on Christmas eve just in time to make it under the tree it beautiful it will be my first with square diamond .
I like the little extra that came with it.
Thank you
December 25, 2020
Unprompted review
Reply from VizuArts
You're welcome, Yvette! By the way, we have an interesting article that you might be interested in regarding what to do with leftover diamond beads which can be found at https://vizuarts.com/blogs/news/what-to-do-with-leftover-diamond-painting-beads-20-fun-ideas?_pos=2&_sid=136e856b8&_ss=r
I can't get any one to contact me
I can't get any one to contact me. I placed an order, my grandchildren gave me a gift card, however, my credit card won't go through. I'm very concerned. There is no telephone number you can call.
December 25, 2020
Unprompted review
Reply from VizuArts
Hi Laurene, please email us your concern along with your order number at support@vizuarts.com and we'll resolve this matter ASAP.
Happy with service and packages
Shipping took over a month to Finland. We got all three pieces what we ordered and have started making the first one. Once I send email to customer service and got answer within 24 hours. Happy with service and packages.
December 25, 2020
Unprompted review
Reply from VizuArts
We are grateful for the wonderful feedback, Merita! Enjoy your diamond painting!
Reply from VizuArts
I'm sorry to hear you feel that way, Lispe. But we're not trying to rip you off you just for a few dollars and risk the reputation we have built over the years. We also have never encountered a fraud complaint out of the thousands of orders we have fulfilled. Please email us your concern along with your order number and we'll resolve this matter ASAP.
THIS IS A SCAM DO NOT BUY not only have…
THIS IS A SCAM DO NOT BUY not only have i been emailing this company for over a week they have now told me the item in question that had no tracking for over a month is now being delivered and is here... It isnt... They have then told me to go around the street asking for my items from every house.. we are in tier 4 lockdown.. and i have major health issues.. THIS IS A SCAM DO NOT BUY
December 25, 2020
Unprompted review
Reply from VizuArts
I'm sorry to hear you feel that way, Sarah. But we're not trying to rip you off you just for a few dollars and risk the reputation we have built over the years. We also have never encountered a fraud complaint out of the thousands of orders we have fulfilled. Please email us your concern along with your order number and we'll resolve this matter AS
Unacceptable shipping time
I, like many others ordered this as a Christmas gift well over a month ago and have still not received the package. If you were honest enough to state that you are a 3rd party seller and did not have the product on hand, but were having it shipped from China once you received the money I would never have ordered it !!! Not a great way to make return customers...
December 24, 2020
Unprompted review
Reply from VizuArts
Hi Connie, we're sorry to hear that you order hasn't arrived yet. Please email us your concern along with your order number and we'll resolve this matter as soon as possible.
i have done 4 painting the diamond…
i have done 4 painting the diamond colors are very pretty and very colorful.i realy enjoy making them.
December 23, 2020
Unprompted review
Reply from VizuArts
We're very happy to hear you're enjoying your diamond painting kit, James! Thank you for the positive review!
Never got my order
Never got my order! Ordered it over a month ago and still didn’t receive it yet. Christmas is in 2 days! My children will not get their gifts!?!?
December 23, 2020
Unprompted review
Reply from VizuArts
We're sorry to hear that your order hasn't arrived, Scott. Please email us your concern along with your order number and we'll check it ASAP.
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