VizuArts 

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Rated 1 out of 5 stars

I came home to find my order from them I placed 12/9/2022! I totally forgot that I even ordered and didn’t get my product since it had been so long. The packing slip had the 2022 date, but fedex track... See more

Rated 5 out of 5 stars

We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to s... See more

Company replied

Rated 1 out of 5 stars

Ordered 2 pictures for christmas during a buy one get one free offer on black friday, assuming that was plenty of time since the website said 4 to 7 days shipping. Didn't receive anything until dec 27... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Create Dazzling Art, One Diamond at a Time.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Great product! Everything is in the kit you need. Time goes by so quickly when your working on your picture. Very addicting. Highly recommend Vizo arts.

January 11, 2021
Unprompted review
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Reply from VizuArts

Grateful for the recommendation, Paul! It sure is addicting, once you start you almost don't want to stop!

Rated 5 out of 5 stars

So happy I went with VizuArts!

I ordered one that I thought looked cool on the site and a custom one of my fiancé and I during our engagement proposal. Both arrived in great condition and I couldn't be happier that I went with VizuArts! Great quality, no missing parts, and the end result is incredible. Thank you so much!

January 10, 2021
Unprompted review
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Reply from VizuArts

Congratulations to both of you, Steve! We wish you and your fiancé the best!

Rated 4 out of 5 stars

Confidence in the Company

This was a Christmas gift for an elderly person. The numbers may be too small for her to read. The delivery took longer than I expected but I believe it was due to the Christmas rush.
On the bright side, I submitted a personal photo to be used as the picture and that was meaningful to the receiver.

January 9, 2021
Unprompted review
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Reply from VizuArts

That's so thoughtful of you, Cindy! We wish you the best!

Rated 5 out of 5 stars

I saw this on Facebook and I was…

I saw this on Facebook and I was sceptical. But I tried it anyway and now I am hooked. It is so relaxing. I am having a good time with it.

January 9, 2021
Unprompted review
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Reply from VizuArts

We are grateful for the grateful feedback, Lynnett! Glad to hear you're having a good time!

Rated 4 out of 5 stars

I am not sure if it was because of the…

I am not sure if it was because of the holidays or the pandemic. But it seemed to take longer than normal to get my order.
I would recommend getting a bigger picture/art because it is difficult to see some of the symbols on the smaller ones. Otherwise, I really like what I ordered.

January 8, 2021
Unprompted review
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Reply from VizuArts

Thank you very much for the feedback, Kaela! The holidays sure did cause some delays on some orders, but we're happy to hear that you got yours. Happy holidays!

Rated 5 out of 5 stars

Love mine !

Love mine !! Can’t stop working on it and my 12 year old granddaughter loves it too. Ordered one for her and several others. Great way to spend time since we stay home so much now !!

January 7, 2021
Unprompted review
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Reply from VizuArts

It sure is, Fran! Our diamond painting kits make staying at home with the little ones very enjoyable, plus it keeps them occupied. We appreciate the feedback!

Rated 1 out of 5 stars

Not happy

I ordered my item 3 weeks before christmas. It never arrived.. I emailed the service team and apparently it had been sent back to them. I had no contact from anyone to tell me this had happened. I was told they would send it back asap, however I have still not recieved it and have not heard a word from anyone on its whereabouts. I'd simply just like a refund now as its been too long and I had to get my mum another gift as she had no Christmas gift. And I'm out of pocket.

January 7, 2021
Unprompted review
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Reply from VizuArts

Hi Lauren, sorry to hear that your order hasn't arrived yet. Please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Rated 5 out of 5 stars

An Amazing product that my better half…

An Amazing product that my better half loves so much. She is happily spending hours completing her Tigers and is looking forward to me purchasing her next cnavas.

January 5, 2021
Unprompted review
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Reply from VizuArts

Glad to hear she's loving the kit, Darren! It puts a smile on our faces! Can't wait to ship your next canvas!

Rated 5 out of 5 stars

It was a gift for the girl I take care…

It was a gift for the girl I take care of and she couldn’t be happier with it. We work on it together and she creates a story for each diamond.

January 5, 2021
Unprompted review
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Reply from VizuArts

That's adorable to hear, Maria! Glad to hear both of you are loving the diamond painting kit! We wish you the best!

Rated 5 out of 5 stars

My new addiction!

I’ve been very pleased with my paintings. I’ve completed 3 of them and have 1 1/2 to go! All of mine have been custom pictures that I sent in. I’ve given them all as gifts so some day I need to do one for ME! The drills are cut well, I’ve never run out of a color and I’ve used both the round and square drills. This is my new addiction! When the first ones arrived I thought “this will take forever!” But I was surprised at how fast I got them done. Even a few minutes each day and you see great progress. I WILL order again. The custom kits take right around 28 days to arrive, so plan ahead!

January 4, 2021
Unprompted review
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Reply from VizuArts

We appreciate the detailed feedback, Bobbi! Diamond painting is truly addicting, thank you very much!

Rated 5 out of 5 stars

I’m excited and enjoying my diamonds…

I’m excited and enjoying my diamonds painting art. Is really relaxing and the product is great, no damage and all the kits included. It does take a while to receive it but it’s worth waiting for. Thank you VizuArts teams great Ideas.

January 4, 2021
Unprompted review
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Reply from VizuArts

You're welcome, Rosa! We're glad to hear you're loving your diamond painting kit!

Rated 1 out of 5 stars

Per your reply to my review, you're asking me to send an email to support@vizuarts, and that's who've I've been sendning emails to since Dec 3rd, and nothing. I have not received any help....

Your email request to complete this reveiw was sent 1-2-2021, but I still haven't received my order from Dec. 3rd. As I try to track my delivery, I get multiple inconsistant inforamtion. Please verify, then send me information concerning my order, and stop sending me emails stating orderes are shipped in 48 hours.

January 4, 2021
Unprompted review
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Reply from VizuArts

Hi John, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Rated 4 out of 5 stars

Great project

Great project, looks beautiful a d everything is very well labeled. Giving it 4 stars because the project takes a lot longer to complete than I thought, but it's still a very relaxing hobby. Definitely recommend.

January 2, 2021
Unprompted review
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Reply from VizuArts

We appreciate the positive review, Dilenia! Thank you!

Rated 1 out of 5 stars

I got someone else's portrait

I got someone else's portrait, which means someone has my family photo that I spent $130 on. I am waiting for the response from them. But it is very annoying and not professional

January 1, 2021
Unprompted review
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Reply from VizuArts

Thank you for addressing this issue to us, we truly apologize for the mistake. We take full responsibility in this situation and will do our best to correct it. We just need to verify one thing before proceeding, if you can please send us a photo of the wrong canvas you received at support@vizuarts.com, we'd really appreciate it so we can proceed and have this issue resolved ASAP.

Thank you for your patience, and we look forward to your response.

Rated 1 out of 5 stars

Ordered Nov 30th got the frame Dec 30th…

Ordered Nov 30th got the frame Dec 30th still waiting for the painting.

January 1, 2021
Unprompted review
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Reply from VizuArts

Hi J, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Rated 5 out of 5 stars

Write A Review!! Of Course...

Thank You for your paintings..Yes they are helpful mind-wise health , time consumption health, calming health, and much more . The guys even like doing them. And they even like the personal pens. I didn't order any for them ....but I like mine. It's pretty . And personal. The light-up dimmer table helps at all times of the day or night. I really like your selection. Hey but if you come up with any on roller skating you got my buys.!! Thanks again. Will be back for more....from Shelter Cove CA. USA.

December 31, 2020
Unprompted review
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Reply from VizuArts

Thank you so much for the wonderful feedback, Linine! We appreciate it!

Rated 2 out of 5 stars

I ordered 3 painting

I ordered 3 painting, the first one I did, I ran out of a certain number drill. So, I looked at my second painting which had the same number drills. I used those to complete my first painting. In the meantime I messaged Vizuarts about the situation telling them I'm gonna run out of this drill number for my second painting since I used them for first painting. They assured me they would send out this drill number. I'm still waiting. I finished the 3rd painting without issue. Now I'm about to finish 2nd painting but have not received the drill number that's going to be short..
Plus, some of the drills are smooth surface not DIAMOND shaped. Not gonna order from this company again.
Paintings do look nice when finished but they could be better.

December 31, 2020
Unprompted review
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Reply from VizuArts

Hi Blanca, we do not recommend using different colors from a different canvas so we can avoid shipping you the wrong colors and since the diamond beads come in different shapes depending on your choice when you placed your order. Please email us this concern and we'll try to help resolve this ASAP.

Rated 1 out of 5 stars

I still have not received my painting…

I still have not received my painting kit. It was shipped on11/30 and a month later I still haven’t received it!!!!
I would like a refund!

December 30, 2020
Unprompted review
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Reply from VizuArts

Hi AS, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

Rated 2 out of 5 stars

I haven't got it yet

December 30, 2020
Unprompted review
VizuArts logo

Reply from VizuArts

Hi Gloria, please email us your concern along with your order number at support@vizuarts.com and we'll check your order ASAP.

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