Vodafone Portugal Reviews 543

Horrible disgusting people and service. I spent 60 euros purchasing data credit and was told the whole 60 euros of credit was spent on a call while I was on flight and incapable of using my phone. When I called to ask my credit had gone, the operator hung up on me. This is no different from every other scam on the streets of Portugal.

DO NOT EVER USE VODAFONE PORTUGAL! They are scam artists and do not deserve to exist.

Very disappointed with this Company!!! I have been customer for 5 years...moving to a new address where VODAFONE CANNOT PROVIDE SERVICES, but still have tonpay €120 of INSTALATION!!!!
So dont sign anything up without reading it properly or choose8 another Company because this one takes advantage of you, does not treat you well and literaly robs you.... 👎👎👎

I had a Vodafone subscription but had to cancel because they allow to subscribe to unknown services (like games) that you never use, never signed up for and then bill you for that without any shame. I soon found out the better price of the subscription was hiding the way they make more money of customers. They refused to change policy hence I left. I think you should never go for Vodafone in Portugal.

I signed a 2 year contract with Vodafone when moving to Portugal (as there were no short-term ones) but after a year I had to move out of the country. Vodafone didn't let me cancel it, the penalty basically corresponded to the full amount I'd pay if I kept the line, so I decided to keep it. At the end of the 2 year contract though I sent a request of cancelation-in Portuguese-stating that I want all services under my name to be cancelled after the end of my contract. They assured me that this would be the case, but today I received a 300euro penalty for "early cancelation", even though the contract was canceled on time. I have spent an incredible amount of hours talking with the customer support, and every time they seem helpful until a new bill shows up, and given that I don't even live there anymore it's an even bigger pain! STAY AWAY FROM THIS COMPANY!