Voglie Di Seta Reviews 60

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

I received my neck chief & to say I was ecstatic 🤩 is an understatement, the quality of the fabric the overall finish is marvellous. I will definitely be ordering more in fact one every month til... See more

Rated 3 out of 5 stars

Scarf was ok but I received a similar one from elsewhere so wished to return this one. My fault for not reading the returns policy but I would need to return the scarf to China at my expense to get a... See more

Rated 2 out of 5 stars

“Made in china”, shipped from China and no certificate about silk. Disappointed and didn’t get my money back! They should have mentioned that the goods are made in China and shipping country is Chin... See more

Company replied

Rated 5 out of 5 stars

Beautiful colours and quick shipping. The lady in the chat was helpful too as I had a few questions that were quickly answered. Good experience.

Company details

  1. Fashion Designer

Written by the company

Foulard in 100% Seta


Contact info

3.8

Great

TrustScore 4 out of 5

60 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love my silk scarves

Im Sabina, i bought 3 silk scarves from you and i adore them. The delivery was fast and the quality is very nice but my favorite part is the design and print - sooo beautiful will recommend it to my friends, thank u

March 24, 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality fabric

Shipping and delivery went as described. While the product itself has no apparent faults, the fabric is of poor quality - very thin, easy to stretch with the threads separating and not coming back to its original shape. I can't tell if it's silk, really. I have silk scarves (verified) that feel different. Returning it is deliberately hard and costly, which probably speaks volumes about the intentions. A somewhat expensive lesson I learned today.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I received my neck chief & to say I…

I received my neck chief & to say I was ecstatic 🤩 is an understatement, the quality of the fabric the overall finish is marvellous.
I will definitely be ordering more in fact one every month till I feel I have enough.
Thank you Voglie Di Seta
From a very grateful 72 year old doll x

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I bought after seeing the ad on…

I bought after seeing the ad on facebook and was happily surprised that it is exactly as in the photo (which doesn't always happen nowadays online) Everything was fine and i will buy more in the future

January 7, 2026
Unprompted review
Rated 3 out of 5 stars

Scarf was ok but I received a similar…

Scarf was ok but I received a similar one from elsewhere so wished to return this one. My fault for not reading the returns policy but I would need to return the scarf to China at my expense to get a refund which is inconvenient and I have no idea when I would get my refund. Just wanted to make others aware of the process before they buy from this company!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service as I really…

Great customer service as I really needed the order to be delivered as soon as possible as a gift and they shipped it very quickly.
This is not my first order so regarding quality i was sure the scarves would be lovely again and indeed my sister was very happy.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect

I was skeptical to buy silk scarves because they were so well priced but I can confirm they look and feel great. The fabric is very smooth and soft, happy customer here.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE

TERRIBLE ! The quality is very low and to return the items you have to ship it to China at your costs. I have other silk garments and these one are not even close in terms of quality. They dont even have a label

December 22, 2025
Unprompted review
Voglie Di Seta logo

Reply from Voglie Di Seta

We have reviewed the Trustpilot review you published and confirm that it contains false statements and defamatory claims.

Specifically:
The allegation that the products have “no label” is objectively false.
The return policy was clearly displayed and explicitly accepted by yourself at checkout.
Presenting personal opinions as factual accusations of poor quality and misconduct is misleading and damaging.

Be advised that under Italian law, Article 595 of the Codice Penale, defamation consists in communicating false.

If it is not amended or removed immediately, we will proceed without further notice with legal action in Italy, including:
A formal legal notice
A defamation claim under art. 595 c.p.
A request for damages and recovery of all legal costs incurred
Regards

Rated 2 out of 5 stars

“Made in china”

“Made in china”, shipped from China and no certificate about silk. Disappointed and didn’t get my money back!
They should have mentioned that the goods are made in China and shipping country is China, not Italy.

December 25, 2024
Unprompted review
Voglie Di Seta logo

Reply from Voglie Di Seta

Hello,
The product you have received is exactly as stated, made with fine silk. We do not provide certificates.
And you did not get the money back because you did not return the goods,
If you return the order in line with the return policy, then a refund can be issued,
Regards

Rated 5 out of 5 stars

I Beautiful scarf. Worth every penny!

I was very pleased to find the scarves of such good quality. The designs are lovely. The actual colour's are as in the photo and better. Great variety. And a fair price. I bought three sofar and will likely continue to add to my collection.

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad quality from China, poor craftmanship skills

I bought 1 pc Aliya Foulard, unfortunatelly, it had to claim the product because of poor quality. Based on photos, the seller accepted the claim: "Our internal staff has analyzed the case, we are proceeding to send you the product at no additional cost, of the quality suitable for the name and image of our company." It took a while and I had to reach out the customer service repeatedly and push to dispatch the product. The problem was, once it arrived, that this substitution product was even of worse quality than the first one. Again sent the pics to the seller, their statement: "The products you have received are exactly as shown and described. If you'd like to get a full refund, you can send the product back in line with the return policy." Return address in China, of course. I absolutely do not recommend to buy here. Terrible stiches, you get the quality you are ashamed to wear.
I shared my experience also on their Instagram account, they deleted it and banned my account. Not professional.

April 28, 2025
Unprompted review
Voglie Di Seta logo

Reply from Voglie Di Seta

We are saddened to see this review, which contains several false and defamatory statements. The facts have been misrepresented, and the tone used is intentionally damaging. Our team offered full support and a free replacement, in full compliance with our return and refund policy.

Spreading misleading information and making defamatory accusations harms our reputation, and we take this very seriously. We are evaluating this matter and will proceed with the appropriate legal actions to protect our brand and integrity.

Rated 5 out of 5 stars

I ordered two scarfs they were…

I ordered two scarfs they were delivered after six days , sadly one had a slight imperfection along the seam.I contacted customer service and after a couple of emails and a photograph I was given a new scarf as a replacement without a quibble.
excellent customer service and I will use this company again

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Reasonably priced

I like to buy silk scarves from big brands, obviously they come with a much higher price, but I can happily say that these scarves are perfect for the price paid and they have so many designs, well done.

March 26, 2025
Unprompted review

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