I crashed my poor DJI mini 3 Pro. All the previous damage had accumulated leaving her in rough shape. They fixed her up right quick!!! & the price was great. They even fixed a part I didnt realize I b... See more
Company replied
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See what reviewers are saying
Fast and clear response to my message enquiry. My questions were answered by a knowledgeable sales associate. The items were shipped in short order. A bit disappointed that the props were not avail... See more
Company replied
Recently required service on a Chasing M2 that has been giving me troubles intermittently for a few years now. I was very happy to find that Volatus now has a Chasing trained tech and within 2 days my... See more
Company replied
1. In advance phone advice of the likely cause and remedy. 2. Fast turn around for quote and repair Suggestions 1. Make your web forms easier to use so an invoice and receipt can be more easily p... See more
Company replied
Company details
Written by the company
Welcome to Volatus Drones Canada , where our mission is to empower drone professionals with best-in-class drone solutions and support . Our dedicated team serves a diverse array of professionals from public safety, energy and utilities, environmental conservation, construction engineering, civil engineering, mapping, surveying, and geomatics . Every day, they rely on our top-of-the-line unmanned systems to ensure the success and safety of their drone programs. As one of North America's fastest-growing distributors and integrators of unmanned aerial systems, we are 100% committed to enhancing our clients' experiences by providing complete aerial solutions that solve real-world challenges. At Volatus Drones, we offer end-to-end enterprise drone program support, which encompasses enterprise sales, thorough training, and comprehensive maintenance services . Our industry-leading support resources are designed to provide everything you need to maintain a successful and safe drone operation. We are proud to be official partners with many of the leading manufacturers in the industry, including DJI, Autel, CZI, Emesent, YellowScan, MicaSense, Skydio, AVSS, Pix4D, Chasing, PhaseOne, Flytbase , and more. Through our website, you can purchase drones, payloads, and related accessories . Additionally, we offer repair services by trained technicians and provide professional drone training programs to help you learn how to fly drones, gather sensor data, and get certified. Discover the difference with Volatus Drones Canada , where excellence in drone technology meets unparalleled customer service.
Contact info
2045 Dundas St E, Unit 1, L4X 1M2, Mississauga, Canada
- info@volatusdrones.ca
- volatusdrones.ca
4.4
Excellent
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Your service response were polite and…
Your service response were polite and helpful.
Thse drones are very sophisticated, and your help was much appreciated
May 8, 2024
Reply from Volatus Drones Canada
Thank you so much for your kind words! We're delighted to hear that you found our service polite and helpful.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
We look forward to serving you again soon!
Sebastian is a great person to deal with.
What made my experience outstanding was the customer service experience, Sebastian was a big help, very knowledgeable and friendly. He was willing to go the distance to make my experience with the company a memorable one, and that’s the way a company should be, treating customers like they matter.
May 9, 2024
Reply from Volatus Drones Canada
Dear Steve,
Thank you so much for your wonderful feedback! We are thrilled to hear that your experience with our customer service, especially with Sebastian, was outstanding.
Sebastian is indeed a valuable member of our team, and we’re glad to know he was able to make your experience memorable with his knowledge and friendliness. Your satisfaction is our top priority, and it's gratifying to hear that we succeeded in treating you like the valued customer you are.
We look forward to serving you again soon!
Best regards,
Your business does not know how to…
Your business does not know how to treat the customer s, will never come back to purchase anything
May 3, 2024
Reply from Volatus Drones Canada
Dear Nabil,
Thank you for sharing your feedback with us. We deeply regret that you had a disappointing experience with our store.
We understand your frustration regarding the refund policy and sincerely apologize for any inconvenience this may have caused. As a regular customer, your satisfaction is very important to us. Our policies on non-refundable products such as repair parts are designed to maintain fairness and quality for all our customers, but we understand that this can sometimes lead to frustration.
We value your loyalty and would like to discuss this matter further to find a suitable resolution. Please reach out to us directly at sales@volatusdrones.ca so we can address your concerns more personally and ensure your satisfaction.
Reply from Volatus Drones Canada
Thank you Alejandro!
Sebastien 's knowledge and cooperative…
Sebastien 's knowledge and cooperative manner.
He walked me through (for me) a complicated process.
He was friendly and made me comfortable.
April 21, 2024
Reply from Volatus Drones Canada
Dear Terry,
Thank you for your feedback. At Volatus, we strive to make every customer feel comfortable and supported, and we're glad Sebastien could make your experience enjoyable.
Thank you once again for choosing Volatus. We look forward to serving you again in the future!
Volatus staff were amazing…
Volatus staff made ordering and picking up my drone a very easy process and the staff were very knowledgeable.
April 19, 2024
Reply from Volatus Drones Canada
Dear Morgan,
Thank you for your kind review! We're delighted to hear that ordering and picking up your drone was an easy process and that our staff could provide the knowledgeable service you deserved.
Best Drone store
Great staff. Authentic products. Lots of options and a repair centre add cherry on the cake.
April 12, 2024
Reply from Volatus Drones Canada
Thank you very much for your wonderful feedback! We are delighted that you had a positive experience with our knowledgeable staff and that you appreciate our range of authentic products and extensive options.
Our repair center is an essential part of our commitment to providing comprehensive service to our customers. Should you have any further questions or require assistance in the future, please feel free to contact us. We are always here to help!
Thank you once again for choosing us.
Reply from Volatus Drones Canada
Thank you for your kind words! Looking forward to serving you again.
Kudos to Volantus for stock.
Ordered the new motion controller 3 same day Avata 2 came out, was in stock for a new product that at times are usually out of stock or special orders.
April 10, 2024
Reply from Volatus Drones Canada
We're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
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