VOLTA CHARGER Reviews 

451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers truly love the reliable magnetic charging cables and handy power banks, finding them to be an essential and convenient addition to their daily device management routines. People frequently mention that the build quality is impressively sturdy and that the team provides wonderfully helpful and responsive customer assistance. Some reviewers were not happy with customer service experiences, mentioning frustratingly delayed email responses, stock shortages, or difficulties getting warranty replacement parts. A few consumers also noted that certain magnetic adapter tips can break easily during heavy daily use or wear out prematurely over time.

What people talk about most

Product

People report positive experiences with product, highlighting the strong magnetic connectors, durable braided... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy, time resilient, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark contrasts in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to use a single... See more

Staff

Reviewers highlight positive aspects of staff, noting that the people working there are great and always go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more

Company replied

Rated 5 out of 5 stars

Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more

Company replied

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(451)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

I waited weeks for my order of four…

I waited weeks for my order of four items, one of which arrived damaged and all of them were the wrong item in the first place

February 14, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello J R,

We’re really sorry to hear about this. This isn’t the experience we want for our customers. Please reach out to our support team, and we’ll make things right as quickly as possible.

Thank you for your patience.

Rated 5 out of 5 stars

Happy custumer: Collin (Netherlands)

Fast, Flawless, trusted, quality over quantumy

I order since begin of the start of there first products!

Always go smoothly and always Solid quality

No extra fees if you order to Netherlands

February 2, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you, Collins!

We appreciate your long-time support and are glad to hear you’ve had a smooth experience with our products. Quality is always our priority!

Rated 4 out of 5 stars

Small debacle early on, resolved well by the team!

There was a bit of a debacle around the free cable offered in a mail if you backed within 24H that was not supposed to go out to everyone a few months back, but the team ended up handling it well and gave me the promised cable in my order. It took a few months to ship the cables due to external delays, but I was kept up to date well via mail and received them today. Overall, very happy with how everything turned out!

February 4, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Thijs, thanks for sticking with us! We’re really glad everything worked out and that you’re happy with your order. Enjoy your new cable!

Rated 1 out of 5 stars

No good, don't recommend

No good, I wouldn't buy anything from them again. I only bought a Max cable from the latest thing they did because they offered me a free one... So instead of AUD$50 for one it was AUD$25 for one which was a good enough deal for a cable. They said I only had 24 hours purchase to get the free cable. I purchased as soon as I got the email which was 4 hours after they sent the email but I never got my free cable. I emailed their support and they said I didn't order in the 24 hour window. So I showed them the email from them and my order email within 4 hours but they told me too bad. I don't like being ripped off. Definitely don't recommend.

January 15, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Anthony,

Thank you for your review. I have a question for you—did you receive the cable you paid for, and do you love it? Yet, instead of leaving a 5-star review for the product you’re happy with, you gave us a 1-star review because of a misunderstanding about a free cable.

As we’ve already explained, the email regarding the free cable offer was only meant for customers who had reserved a spot for the Volta MAX Cable. The MAX Cable is an entirely new product, and from a business standpoint, it was simply not feasible to give every customer a free set.

That said, we still wanted to show appreciation to all backers. In November 2024, we provided a $10 voucher to everyone who backed the MAX Cable on Kickstarter. And just recently, we issued an additional $20 store credit to all Volta MAX Kickstarter backers—bringing the total appreciation credit to $30.

We value all our customers and are grateful for your support in bringing this product to life. If you have any further concerns, feel free to reach out.

Best,

Volta.

Rated 1 out of 5 stars

Terrible customer support

Terrible customer support. After almost two months, my order still hadn't shipped. I asked for a refund, but there was no response. I filed a PayPal dispute, and they intentionally shipped the product, which I no longer needed. I refused the package, and it was returned to the sender, but Volta still hasn't refunded my money. I'm now waiting for PayPal's decision. Stay away from Volta; they are a scam.

Update: I got my refund from PayPal today, January 20, 2025.

January 4, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Bryan, we’re really sorry for the experience you had. This is not the level of service we aim to provide. We understand how frustrating this must have been, and we appreciate your feedback. If there’s anything else we can do, please let us know.

Rated 1 out of 5 stars

I ordered this product nearly two months ago...

I ordered this product nearly two months ago, mid-November 2024. Since it was intended as a Christmas gift, I checked that the delivery time was acceptable. As it stated "delivery within 1-4 days in Europe," I thought this seemed reliable. Today is January 15, 2025, and I received an email saying the product is not even in Europe yet.

Completely unprofessional. I have no issue with pre-ordering something that is still in production, but the fact that they actively hide this until they have received my payment is deeply concerning.

The product might be good, but I wouldn’t know…

Stay away – NOT recommended.

January 15, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hey Tom, we understand how disappointing this must be, and we’re really sorry for the delay. This isn’t the experience we want for our customers. We truly appreciate your patience, and if there’s anything we can do to make this right, please let us know.

Rated 5 out of 5 stars

Unmatched Innovation, Quality, and Service – A Brand You Can Trust

I have been a loyal Volta customer for a while now, starting with the Volta Spark 100W cables, which have revolutionized the way I charge my devices. These cables offer lightning-fast charging, exceptional durability, and the convenience of magnetic tips that protect my device ports and simplify cable connections.

Currently, I am eagerly awaiting the delivery of the highly anticipated Volta Max 240W cables. These next-generation cables promise 240W power delivery, USB 3.2 compatibility, 20Gbps data speeds, and 4K display support—truly an all-in-one solution for modern tech needs.

While there have been some delivery delays, the Volta customer service team has been incredibly supportive, transparent, and proactive in addressing concerns. Their commitment to ensuring top-notch product quality over simply rushing shipments demonstrates their dedication to excellence.

I’m confident that the Volta Max cables will exceed expectations just as the Spark cables did. I look forward to updating this review with even more positive feedback once I receive and experience the Max cables firsthand.

Thank you, Volta Team, for your continuous innovation, transparency, and commitment to creating products that redefine charging technology!

Will update more when I receive the Max cables!

July 8, 2024
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hey Danish,

We appreciate your loyalty. Glad to hear the Spark cables have been a game changer for you. The Volta Max 240W cables are designed to be even better and we cannot wait for you to try them.

We know the wait has been long but quality is our top priority. Thanks for your patience. We are sure they will be worth it. Looking forward to your update.

Rated 5 out of 5 stars

great communication and quick response

The company has great communication and responded to a querry I had very quickly and fix the issue straight away. The issue being a missing item that was lost in transit

January 3, 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hey Lewis,

Thanks for your kind words! We always strive to provide fast and reliable support. Glad we could resolve the issue for you. Appreciate your trust in us!

Rated 5 out of 5 stars

Well Done Volta

I initially backed the 240w Magnetic tipped cable on Kickstarter. Adedayo from Volta kept everybody updated on the progress of the campaign and manufacturing of the cables. Including has they upgraded the cables after initial testing. Having recently received the cables I am extremely impressed they seem strong with an excellent magnet and charge my Iphone and IPad perfectly. The customer service from Adedayo has also been superb.

December 28, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hey Stuart,

Thanks for your support from Kickstarter to now. It’s great to hear that the 240W cable is working well for you. We put a lot of effort into refining the design, and we’re glad you’ve noticed. The team is always here if you need anything.

Appreciate you being part of the Volta community.

Rated 1 out of 5 stars

Fake Warranty

I've had multiple tips break over time (the plastic and metal parts on the tip fully separate) and if they no longer manufacture it, they will not replace or refund the product regardless of whether it is within the warranty service window. They also reduced the warranty window from lifetime to 16 months - which doesn't even really matter anyway because the Volta 2.0 that I bought earlier this year is no longer stocked and they refused to refund or replace it.

December 27, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Lewis Clarke,

Thank you for taking the time to leave a review.

Could you please share your order number so I can better assist you?

To provide some context, we released the Volta 2.0 cable back in 2018—six years ago. As technology and devices have advanced significantly since then, we had to discontinue this product. In its place, we introduced the new Volta MAX 240W USB 3.2 cable with six different combinations, which you can explore here: https://www.voltacharger.com/products/volta-max-240w-cable

We also updated our warranty policy for new products, shifting from a lifetime warranty to a 16-month warranty. This change ensures fair and consistent support while acknowledging that some products may no longer be available once discontinued.

From your review, it seems you’ve been using the Volta 2.0 cable since the beginning of the year—about 9 months. While I appreciate your feedback, it would have been wonderful to hear about your positive experiences during this time. It’s disheartening to see a 1-star review now when the issue stems from the product being discontinued, which is beyond our control.

Moreover, we sold the Volta 2.0 products at clearance and giveaway prices because we wanted to provide our customers a very good bargain before the product was discontinued.

Our warranty policy clearly states that replacements are provided for products under lifetime warranty only as long as the product is still in production.

If there’s anything else I can do to help, please let me know.

Rated 5 out of 5 stars

I bought 2 sets of cables that arrived…

I bought 2 sets of cables that arrived really fast from the day they were shipped, Premium quality, fast charging and the magnet is really great.

Made me buy another set and a power bank due to their awsome product!
5/5 will buy again.

December 23, 2024
Unprompted review
Rated 3 out of 5 stars

I placed the order 22 days ago

I placed the order 22 days ago. Still nothing.
I guess I lost $95.90.
After reading the latest reviews, it comforts me I'm not the only one who got scammed.

EDIT: I finally received the product, it looks great. It was supposed to be a gift for Christmas but instead I'm going to use it.

December 25, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hey Aurelien,

We are really sorry for the long wait, especially since it was meant to be a gift. We know that must have been disappointing. Glad to hear you finally received it and decided to use it yourself. We hope it serves you well. If you ever need anything, just reach out. We appreciate you sticking with us.

Rated 1 out of 5 stars

I placed an order for the Volta MAX…

I placed an order for the Volta MAX 240W Cable on November 29, 2024, and paid $42.50. According to their website, Volta Charge Pty Ltd promises expedited shipping within 2-3 business days for U.S. orders only. Moreover, their website explicitly states that they offer expedited shipping, and one of their agents also confirmed this via communication. The email invoice I received stated 3-7 business days. It's been over 25 days, and I haven't received my order.

The CEO claimed that the product was a preorder item, contradicting the information on the product page, which stated 'First Batch Shipping in December. Order and get yours.' The email invoice also failed to mention that it was a preorder item.

A clear preorder label typically includes language such as 'Preorder now,' 'Expected shipping date: [insert date],' 'This item is not yet available,' or 'Ships in [insert timeframe].' The product page and invoice lacked clear labeling, leading me to believe the product was available for shipping.

Furthermore, the CEO's communication contradicted the promises made by their agent. Initially, I was promised expedited shipping, but the CEO later informed me that they were waiting for a shipment from China, expected to arrive on December 16th, and requested an additional 5 business days to fulfill my order. I granted this request, but unfortunately, I haven’t received my order.

The lack of transparency, inconsistent communication, and unmet promises from Volta Charge Pty Ltd have been frustrating. Despite assurances, the company failed to meet its promised shipping timeframe.

As a customer, I expect timely delivery, clear communication, and transparency about product availability. Unfortunately, Volta Charge Pty Ltd has fallen short of these expectations.

Due to my disappointing experience, I would caution others against ordering from this company. Until they improve communication, customer service, and shipping times, I would not recommend Volta Charge Pty Ltd.

The CEO claimed that the product was a preorder item, contradicting the information on the product page, which stated 'First Batch Shipping in December. Order and get yours.' The email invoice also failed to mention that it was a preorder item.

A clear preorder label typically includes language such as 'Preorder now,' 'Expected shipping date: [insert date],' 'This item is not yet available,' or 'Ships in [insert timeframe].' The product page and invoice lacked clear labeling, leading me to believe the product was available for shipping.

Furthermore, the CEO's communication contradicted the promises made by their agent. Initially, I was promised expedited shipping, but the CEO later informed me that they were waiting for a shipment from China, expected to arrive on December 16th, and requested an additional 5 business days to fulfill my order. I granted this request, but unfortunately, I haven’t received my order.

The lack of transparency, inconsistent communication, and unmet promises from Volta Charge Pty Ltd have been frustrating. Despite assurances, the company failed to meet its promised shipping timeframe.

As a customer, I expect timely delivery, clear communication, and transparency about product availability. Unfortunately, Volta Charge Pty Ltd has fallen short of these expectations.

Due to my disappointing experience, I would caution others against ordering from this company. Until they improve communication, customer service, and shipping times, I would not recommend Volta Charge Pty Ltd.

Update:

Today, I received a message from the CEO of Volta Charge Pty Ltd, banning me from their Discord group. This action came after I expressed my frustration with the delayed shipping and poor communication.

The CEO's response was dismissive and dishonest. The CEO claimed that I was aware of the preorder status and the potential delays, but this information was not clearly stated on the product page or invoice.

Furthermore, the CEO's tone was condescending and unapologetic. He seemed more concerned with silencing me than addressing the legitimate issues with their business practices.

Notably, I received an order confirmation email dated November 29th, which mentioned November 30th in the body. However, this email did not provide clear indication of preorder status or delays.

The fact that they refunded my order does not make up for the poor communication, dishonest marketing, and unprofessional behavior. I would advise others to avoid Volta Charge Pty Ltd at all costs.

December 4, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello James,

I hope this message finds you well.

Thank you for placing your order with us on November 30th. We want to kindly remind you that the order was listed as a pre-order, with a stated shipping timeline of December.

We are pleased to share that we have now received the goods and have begun fulfilling all pending orders. While we understand your concerns, we believe it would be more appropriate to assess our performance after the promised delivery timeline in January, should there still be any issues.

The image below clearly shows the Shipping Timeline as displayed on our website above add to cart button:

https://imgur.com/a/kNRfJFx

Our CEO, Adedayo, personally sent you a couple of emails to explain that your order would be shipped as soon as the products arrived at our fulfillment hub. The products arrived yesterday, and we have now started fulfilling all pending orders.

Some of our customers have started receiving theirs as shown in the image below:
https://imgur.com/a/UtD7w6s

Thank you for reaching out. As customer satisfaction is our top priority, we have processed the cancellation of your order as requested.

You should receive the refunded amount within the next few days, depending on your payment provider's processing time.

If you have any further questions or need assistance, please don’t hesitate to contact us.

Thanks & Regards,

Rated 1 out of 5 stars

Irresponsible mess

I waited for 24 days for them to ship my order, just 1 cable, and not only they changed shipping date 3 times, at the end of it they stopped responding to any emails. Completely irrensponsible service.

UPD:
Replying to their reply. They contacted me a few hours ago saying that the product is still on the way and probably will arrive next week. Now they are saying they already have it.
As for the "pre-order" label, I haven't seen it anywhere in November, it's a very vague single label that says "get it in December", which is obvious if I order on the last day on November, no? It doesn't say "pre-order" anywhere on the product page, payment page, or invoice.

November 30, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Andrew,

I hope this message finds you well.

Thank you for placing your order with us on November 30th. We want to kindly remind you that the order was listed as a pre-order, with a stated shipping timeline of December.

We are pleased to share that we have now received the goods and have begun fulfilling all pending orders. While we understand your concerns, we believe it would be more appropriate to assess our performance after the promised delivery timeline in January, should there still be any issues.

The image below clearly shows the Shipping Timeline as displayed on our website above add to cart button:

https://imgur.com/a/kNRfJFx

Some of our customers have started receiving theirs as shown in the image below:
https://imgur.com/a/UtD7w6s

Thank you for reaching out. As customer satisfaction is our top priority, we have processed the cancellation of your order as requested.

You should receive the refunded amount within the next few days, depending on your payment provider's processing time.

If you have any further questions or need assistance, please don’t hesitate to contact us.

Thanks & Regards,

Rated 5 out of 5 stars

Volta chargers are an absolute game changer!

Volta chargers are an absolute game-changer for anyone seeking a reliable, high-quality charging solution. Adedayo from Volta stands out for his exceptional customer focus, consistently going above and beyond to ensure each product meets superb quality standards. Not only are the chargers themselves top-notch, but the idea of having a dedicated Discord channel is a brilliant way to keep the Volta community connected, offering a space to share tips, receive support, and stay in the loop with product news. All in all, I highly recommend Volta, both for the excellent chargers and for the way Adedayo and his team truly put customers first.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Products all around.

Fantastic Products all around.
Have been with VOLTA for quite a while now, initially through their Spark magnetic cables. I also have the Anchor wireless charger and the portable power bank. Their customer service is fantastic and they create high quality products, hence I’ve stuck with them

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Daniel,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Awesome cables

After seeing their advertisement and endorsement on linus tech tips, I decided to try them several years ago. I keep buying more! Although the magnetic connection isn't going to be suitable for every application, they are wonderful for charging phones and laptops, airpods and kindles, headphones etc. My favorite use is for connecting to android auto.

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Mason,

Thank you so much for your feedback! We are happy to hear that you've been a long-term customer and have continued supporting us. We are always working on improving our cables and the magnetic connection for our new Max cables are the best so far.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

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