VOLTA CHARGER Reviews 

451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers truly love the reliable magnetic charging cables and handy power banks, finding them to be an essential and convenient addition to their daily device management routines. People frequently mention that the build quality is impressively sturdy and that the team provides wonderfully helpful and responsive customer assistance. Some reviewers were not happy with customer service experiences, mentioning frustratingly delayed email responses, stock shortages, or difficulties getting warranty replacement parts. A few consumers also noted that certain magnetic adapter tips can break easily during heavy daily use or wear out prematurely over time.

What people talk about most

Product

People report positive experiences with product, highlighting the strong magnetic connectors, durable braided... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy, time resilient, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark contrasts in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to use a single... See more

Staff

Reviewers highlight positive aspects of staff, noting that the people working there are great and always go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more

Company replied

Rated 5 out of 5 stars

Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more

Company replied

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(451)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Passionate people with good products.

Backed their cable first back in 2018 on Kickstarter, didn't regret it. Back then it was innovative and then they kept fine tuning it. Since them they have more products also. For a while i didn't follow them but they got my attention again with their new Volta Max cable, waiting for it to arrive atm., but i have good hopes. They always keep pushing forward and that's always a good sign of a brand. They are also friendly and kind. Personally i had good experience with the customer support, my cable broke on me and they shipped a new one for free. Not to mention they are supporting those in need, so your purchases also goes for a good cause. Keep up the good work guys! ✌️

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Nagy,

Thank you so much for your feedback! We are happy to hear that you've been a long-term customer and have continued supporting us. Rest assured that you will be getting the very best from the new Volta Max cables.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

By far the best cables and power bank I…

By far the best cables and power bank I have ever bought - and I’ve been through many! I started with the Volta 2.0 then upgraded to the Spark and now waiting on the next gen cables. Customer service is second to none and you really feel like you’re getting personal service. Can’t recommend them enough. If you are hesitating then I truly recommend taking the plunge - you won’t be disappointed!

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Rob,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Best product I purchased in a long while.

The products and support are of exceptional quality. The dedication and enthusiasm with which the products are crafted is evident, and any concerns regarding quality are addressed promptly and efficiently.

November 25, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Gal,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Once you're in, you're all in.

My first purchase of a new type of cabling product three years ago has withstood the test of time and is still running strong even now. New products coming I'm already interested in, as it's just an upgrade all around on the already great product I have right now. Would recommend for someone without a lot of devices, otherwise you'll be either buying tons of tips or interchanging them constantly, but once you're in, you're all in.

June 22, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Nic,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still sticking with us for your charging needs.

We are all excited for the upcoming lines of products and truly grateful for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Great products, helpful staff

Great products always amazingly friendly and helpful if help is needed.

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Simon,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

5 years and still going strong

I've been a Volta Customer for 5 years now. Honestly, the build quality of their products is insanely good. I've never had a cable to break and the paint doesn't wear off either. They REALLY put a lot into these cables, which is why I continue to support them again and again.

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Brandon,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still still sticking with us for your charging needs.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

THE best!

I’ve been using Volta products for 2+ years. They have always had the best in class customer support, an incredible warranty, and most importantly the best product you can find on the market!

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Link,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Volta Chargers

Hi, I just purchased the new Volta TravelGo 140W power charger, I really wanted the charger that I had for a while before ..

Unfortunately they stopped, I can't complain though...

I'm sure the power charger won't let me down, thanks Volta👍🏾

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello,

Thank you so much for your feedback! We are happy to hear that you've enjoyed using our chargers, the TravelGo 140W will be no exception as you'll fully enjoy using this too.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Worth every cent.

Been using their chargers and devices for years. I've had many, many interactions with customer service over issues with older devices going bad and with video and pictures (Normal for the type of industry) they've been replaced without complaint. The items are the best in the business when it comes to magnetic adapters, and most of the sort WILL destroy devices and cause fires. These are not the same low quality ones that come from really, really badly QA'd factories that mass-produce product without caring for any of the output. In the end it will come down to the user to care for their items to get the most use out of them..

I have a few different products from Volta. Their Iphone/Watch/QI charger is still the only tri dock I have that doesn't disconnect randomly from my watch. It's nice, considering I've had it for years and I'm on beta OS software. It's not a common trait. Their GAN wall chargers are definitely on par with most top of the line ones, and their USB C hubs have gotten me out of a tough situation a few times.

I won't go anywhere else for cables anymore if I have the option. They're worth the cost.

November 1, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Tomomi,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still sticking with us for your charging needs.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

One charger to rule them all

I bought the Volta spark 100 watt charger with 3 mixed tips. It has been the best cord ever. After Volta announce the Volta max, I was very excited to have a cord to do it all. The Volta max will max stronger magnetic tip, 20GBS of transfer speeds, and the same magnetic swappable tips as before. I can’t wait to get my Volta max for my business and personal needs.

November 26, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Rhett,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and supporting our ongoing campaign for the Max cables.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

since 2020 and beyond

I've been using their products since 2020, Innovation and excellence drive Volta forward. Their cables and chargers are excellent travel companions or permanent desk solutions. Their most recent endeavors 'Volta Max' and 'Volta MaxGo' are proof this company is still pushing into the future.

November 21, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Bang,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer that has been very satisfied with our products and still supporting our ongoing campaigns.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Very good priced products

Very good priced products, amazing customer support and fast responses. Can reccomend

October 2, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello London,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 2 out of 5 stars

Discontinued tips and a horrible customer service experience

I have used their cables for years and been happy with them. The tips wear out, but that's to be expected.
I was running low on tips, so I ordered a bunch of stuff, mostly spare tips, sometime before Christmas. They contacted me that they had lost a shipment to the trouble in the Red Sea and that it would take some time before they could deliver. I was okay with that. At this point they had already charged me the money for the purchase.
They later officially discontinued the product category from which I had ordered items. I did not get any communication regarding my order, so I presumed they would fulfill outstanding paid orders.
After five months, I contacted them about a status update and was informed that my order could not and would not be fulfilled, notably I could not get the extra tips that I wanted for my existing cables. We negotiated an alternative order which pointedly for me did not include any cables, only tips since the cables are worthless without tips and I already have all the cables that I need. I was given a list of items to confirm, which I did, and then those items plus some cables were shipped, the cost of which I was not refunded. I objected to this and negotiated a return of the cables. I sent the cables after which nothing happened for months. The package has now been returned to me by the courier. At least they did pay for the postage.
TL;
I cannot recommend buying their product.
They discontinue tips for their cables which is like discontinuing toner for a printer: Essentially planned obsolescence. If they just discontinued the cables but kept selling the tips, that would be perfectly fine.
Customer service has been a mixed experience. They handled one RMA case well, but my experience with this order has been nothing short of abysmal.
They shipped me cables I did not want after the tips became unavailable, and now they apparently refuse to take them back.
EDIT in response to Volta's reply:
My customer service case has since been resolved, shortly after I posted this review. I will keep the review as is because that was the experience I had, and if public complaining on Trustpilot is necessary, it's a failure.
My point on discontinuing the tips still stand. The cables have been sold with a set of specs which are still valid today. They are good quality, I have had no cable break or even noticably degrade in quality over the five years I've used them, I can't even tell the newer ones from the older ones, bought years apart. I still use them for the same devices for which I bought them in the first place, as well as other fitting applications. They are still useful, and would continue to be for years and years if I could get the disposable parts. By all means, move with the times, discontinue old cables, but please keep selling the tips. The tips are disposable, they are expected to wear out, and as such should remain available for people who bought the main product on the promise that it would last them a long time.

August 20, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Christian,

We are so sorry for this unsatisfactory experience. We've been producing the Volta 2.0 and Spark lines of cables since 2017, and with the very dynamic nature of modern charging technologies, these cables are becoming outdated and unable to fast charge most recent devices, therefore failing on our promise to our customers. The update to the recent line of Max cables is a necessity and we understand that this will come with some dissatisfaction to our long-term customers, but we will keep doing our best to provide you with the needed support as we make this transition.

We'll be following up on your case and provide possible options for resolving this.

Thank you!

Rated 5 out of 5 stars

Helped out with a Lost Shipment

I received an email that said that my item was deliviered. I checked the Canada Post tracking and it said that it was still en route to Canada. I decided to forward the email to Volta and just to let them know that I didn't receive the item yet, even though it said it was deliveried. I told them I thought it was still coming as Canada Post has not changed their status of it.

Volta said that they would send me a second package because the delivery company could not prove that the item was deliveried. I received the second shipment within about a week or so and the original item is still saying that the item is en route to Canada and the status has not changed since July 5.

August 9, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Ztra,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever, generous and kind, my shipment was lost by my courier but they said that they will ship another one! I was surprised and also happy.

July 4, 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Yasir,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Amazing VoltaGo Charger

I had a great experience with Volta. They have really good products and my experience dealing with them was also good. I bought the VoltaGo charger (set of 3). Although the shipment reached late in my hands but they kept a track of my shipment and made sure it reached me. VoltaGo charger is an amazing product with strong magnetic hold for wireless charging. It has a stand of its own while it is charging. Very happy with the product.

May 16, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Sameer,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

High quality products and nice warranty process

I had a great experience with Volta. They have great products and they always try to solve problems even when they don't have the products available. I hope they'll keep improving their products because they are great. They changed the way I interact with my devices and made the recharging process so much easier.

May 9, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Christopher,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service. The aim is to keep improving to make charging and data transfer faster and better for you, which is why are releasing new lines of products led by the Volta Max cables.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

bought a VOLTA Spark magnetic cables… dont recomend

bought a VOLTA Spark magnetic cables for over 100 euros with a supposed warranty and all but stopped working after 7 months of usage magnetic tips have issues so wanted to buy replacements not even under warranty out of my pocket but their Amazon store (Volta Charger UK) is gone and on their web page shows it is out of stock when I wrote asking about it was told that they are discontinuing them to make different type cables quote "We are bringing in a new cable soon which will replace all the previous cables we've ever released with its enhanced features" so easily waste some more money never buying again any of their products and don't recommend others either

May 2, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello there,

What is your order number? We are still replacing broken products, as we still have some units of the cables for replacement.

Why the Discontinuation?

The Volta 2.0 and Volta Spark were released 6 or 5 years ago.
We need to upgrade the entire tech and pins of the tip connectors. Technology has improved a lot since we released our awesome cables six years ago.
None of the Spark cables supports CarPlay for the new iPhone 15 series, and we don't like the idea of having two types of Spark cables (60W and 100W) that are incompatible—not even with the Volta 2.0.
It is a big mess that we wanted to sort out. We've made a new, comprehensive, improved 120W Magnetic cable that will replace all of them while offering more solutions.
The only alternative is to get 60W USB-C tips that only work on one side with the 100W.

The Volta XL and 2.0 were released in 2018, 6 years ago. The Spark was released in 2019, which was 5 years ago. Technology has advanced since then, and we must either catch up or be left behind. The USB PD technology has advanced significantly compared to 5 or 6 years ago.
The connector types also need to be improved to accommodate the latest tech; otherwise, we won't need to improve anything.
The good news is that we plan to compensate all our existing customers. The new cable will be sold for $50, but we will offer it to our existing customers at $15 or $20. We will also give our existing customers free tips, a free 2-M long extension 2-in-1 cable and a carry case.
This is just me appreciating all our existing customers' support and letting them know we wouldn't have made it thus far without them.

As much as this decision seems unreasonable from the side of the customers.
But we have ample time to inform our customers about this change since October 2023.
We also sold the cables and tips for these problems at a giveaway price of $2 to $4.

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Volta Charger! Their magnetic cables have simplified my life in so many ways. No more fumbling with different cables for each device - now I can easily switch between charging my phone, laptop, and other gadgets with just one cable. The magnetic connection is strong and reliable, giving me peace of mind knowing my devices are charging safely. Volta Charger has truly revolutionized the way I charge.

March 31, 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Joyjit,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Very well and durable products

Very well and durable products. No comparison .

June 7, 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Shriya,

Thank you so much for your feedback! We are happy to hear that you are satisfied with the quality of our products.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

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