Voltex Electrical Reviews 2,458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their reliability and the generous warranties provided. The delivery service is frequently mentioned as fast and efficient, with many appreciating the option for next-day delivery. Reviewers also commend the excellent customer service, noting the helpfulness, attentiveness, and quick responses from the support team. Many feel valued, even as small businesses, and appreciate the innovative and user-friendly nature of the products. However, some people mentioned issues with the quality of supplied fixing screws and plugs for certain products, finding them inadequate. There were also occasional reports of delivery problems, such as goods being returned or delivered to the wrong address, though this was sometimes attributed to the courier company.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the good quality, competitive pricing,... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent service level and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, with... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as awesome, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Installed the outdoor sensor light. An excellent light fitting with large junction box makes installation easy. The light is bright and the sensor has good range. The only improvement, supply better f... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with, been buying from Voltex for many years. If any issues ever arise it gets sorted, accidental orders retuned no questions asked. Quality of products are top class with... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very authentic

Very authentic, great workmanship over engineered for reliability.

November 23, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Michael!

Rated 5 out of 5 stars

Their superior products

Their superior products, their great service, their follow up by account managers, their prices, their dispatch and transport. Most importantly that Voltex employees people and people care and Voltex only sells to Electrical Contractors or Electricians.

November 19, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your support David!
We really appreciate it! 😊

Rated 5 out of 5 stars

Innovative and Great Customer Service

Honestly, you guys are great, you have very innovative products. That are easier to assemble as electrician doing the job but also look very savvy for the customer.

Also, great customer service, once I ordered the wrong product and was very quick to get that order credited and the new order to be ready.

November 18, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Ricky!
We really appreciate all your work with us😁

Rated 5 out of 5 stars

Gret products, great service!

Voltex have great products that they stand by!
If there's an issue, they fix it.
Happy to continue to purchase their products for the foreseeable future.

November 13, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Lynton, thanks so much for your review!
We really appreciate all your support😊😊

Rated 5 out of 5 stars

Parts ordered and delivery time was…

Parts ordered and delivery time was great, downlights ordered five out a great spread of light

November 3, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Great to hear the downlights arrived in a timely fashion and suited your job Giles! Thanks for the review, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

Outstanding customer service and good…

Outstanding customer service and good gear!

November 3, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Awesome to hear you are happy with the service and offering Chris! Thanks for leaving that review, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Well priced.

November 9, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Great to hear Tom, thanks for leaving that review! Cheers - Voltex Customer Service team

Rated 2 out of 5 stars

Delay in delivery

Goods have still not been delivered. Will delay a job unless they arrive by next Tuesday. On tracking appears goods have been returned to Sydney. Not happy.

November 2, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Dave, we are very sorry you have had this experience. We will follow up this up with the freight company on your behalf to find out why it was been redirected and be in touch. Very sorry again, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

John from JTK SERVICES

If only more busness's would operate the way vhey do. All has been good communication, sales, delivery,innovative products and best of all a lolly with every delivery shows these people are human.

November 7, 2025
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Reply from Voltex Electrical

Thanks for that review John. We are glad everything everything has gone great for you and we look forward to continuing to work with you! Cheers - Voltex Customer Service

Rated 5 out of 5 stars

Great company

Great company, great innovative products with continual improvement and a strong focus on making the installers life easier as well as end user.

November 4, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Wow! Thanks for that glowing review Stephen! If you have any feedback on how we can continue to make your life easier let us know, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars
Voltex Electrical logo

Reply from Voltex Electrical

Thank you for that review Don, happy to hear we are working well for you! Cheers - Voltex Customer Service Team

Rated 2 out of 5 stars

Delivery left at transportation…

Delivery left at transportation warehouse, not really Voltex fault, but definitely late and a major inconvenience,

November 3, 2025
Voltex Electrical logo

Reply from Voltex Electrical

We are very sorry about your experience with the delivery service Andrew. Someone from Voltex Customer Service will be in touch with you soon to discuss this issue further. Very sorry again Andrew, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, always helpful and deliveries are spot on. The only wholesaler I have ever dealt with that reimburses your time to replace warranty parts, and the process is painless!

October 30, 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Brad! We really appreciate it!

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