However the process took too long. Pricing wasn’t clear at the start, and I kept worrying about extra charges or missing emails. You have to stay on top of everything yourself. Not terrible, but no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The fee structure is not clear at the start of the process. As the process is all via email at least initially, ensure emails are received and don’t get into junk mail, otherwise you will incur late... See more
Company replied
I want to make sure something is clear so I sent a document to prove my child who used your website is a minor so this case gets closed as soon as possible .I emailed proof and now nobody is respondin... See more
Company replied
I needed to cancel a subscription, which I accidently made. I was having a problem finding the website to cancel it. When I eventually found it, it was on what appeared to be on the same page, so... See more
2.9
Average
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
They did help me deal with a subscription I wanted to cancel, and eventually it worked.
However the process took too long. Pricing wasn’t clear at the start, and I kept worrying about extra charges or missing emails. You have to stay on top of everything yourself.
Not terrible, but not something I’d use again unless I really had to.
April 8, 2026
Unprompted review
My Life is Hell cause of these lot
Going on your website is the worst decision I’ve ever made in my entire life I genuinely think it could be the death of me
February 8, 2026
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We'd love to help you as quickly as possible, but we need some additional information from you.
Could you please send us an email with your order number or customer information? We'll get right on it for you. reviews@terminationexperts.com
Thank you in advance – we're here for you!
Beware of these scammers
Beware of these scammers. I had to unsubscribe from 2 sites, came two letters to pay the fees. I paid then directly, yet still got letters with notices. I ignored it assuming they haven’t checked my transactions yet. Reminders came again. I contacted then the CS and lady called Elena was in charge of my claim. To my surprise she brought up 2 order numbers which didn’t match with the ones I got on my mails and stated that I haven’t paid. I provided all the proofs but always useless answers. Of course my own experience but looking at the negative feedbacks on the website I’m not surprised anymore by how horrible they are. DISAPPOINTING
February 3, 2026
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We'd like to resolve this for you as quickly as possible, but unfortunately, we can't find your information. Could you please send us an email with your order or customer information? Then we can immediately start working on a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!
They are scammers
They are scammers, charge 35 Euro for nothing. Never pay them. One must not pay just for nothing.
January 29, 2026
Unprompted review
Reply from Vorderly
Thank you for sharing your experience. We're sorry to hear you're dissatisfied with our service.
We've sent you an email to better understand your situation. Please respond to that email so we can work together to find a suitable solution.
At TerminationExperts, we strive to provide the best possible support to every customer and we take feedback like yours seriously.
Case solved
Terrible! Very terrible service!!! I booked a flight via Opodo. I had to register for opodo prime. And what happened next? It was very hard to finally withdraw from prime. Then, I kept receiving invoices dor ?? Cancellation services. I never signed up for that service. I googled: termination experts is scam. They ask for invoices, keep sending them. Send reminders via Email and via letter: your amount is overdue.
I reported every single Email to the customerservice. I keep receiving messages: we cannot find any data.
Disgusting business!!!!
I might change this review IF they finally erase all of my data!
Update 21.1.2026:
696374
I have finally received an answer because of my review here.
I will give them one more star because finally: things have been solved.
Anyways: no one knows why we have to pay for a contract cancellation!! No one can tell if their service is legally correct. I doubt it. At least: case resolved because customer service can be reached via email. Hopefully my data will be erased, finally.
January 6, 2026
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We're ready to help, but we need some additional information.
Could you please email us your order or customer number? We'll make sure you get help quickly. reviews@terminationexperts.com
Sincerely, and thank you in advance!
They scammed me of so much money each…
They scammed me of so much money each time I pay them for something I didn’t sign up for they keep sending me more money to pay am literally 18 years old am tired of paying them more money from my pocket for no damn reason they keep sending me more me emails treatning me I also think to commit sucide because every email they send to me they say they going to report to the debt collector org which I never knew this website I didn’t provide or processed with anything with them this is unacceptable I can’t live in fear every single day they need to be stopped
January 12, 2026
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We've reviewed the situation and have sent you an email with a solution.
We're treating this as a priority and will continue to do our best to resolve it quickly.
Any questions? Feel free to send us a message.
A SCAM!!!
SCAM. Do NOT(!!!) give them your information. They will pester you with mails and demand money threatening legal action every month. In my case they didn't even do the thing I "requested" (it was an online trap to get my information) and demanded that i pay for their "service".
January 12, 2026
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We've reviewed the situation and have sent you an email with a solution.
We're treating this as a priority and will continue to do our best to resolve it quickly.
Any questions? Feel free to send us a message.
Super .......
December 27, 2025
Unprompted review
Scam
They created a false termination letter and are now using it against me. I strongly believe this termination letter was never sent to LichtBlick. Every week they increase my payments by €5, and at the same time LichtBlick has also increased my charges. I feel that I have been scammed by this company
December 14, 2025
Unprompted review
Reply from Vorderly
Thank you for sharing your experience. We're sorry to hear you're dissatisfied with our service.
We've sent you an email to better understand your situation. Please respond to that email so we can work together to find a suitable solution.
At TerminationExperts, we strive to provide the best possible support to every customer and we take feedback like yours seriously.
This company keep sending me emails and…
This company keep sending me emails and letters saying that I owe money for something I have already canceled myself I am not paying these people anything scammers
December 14, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for taking the time to write to us.
We have reviewed your situation and sent you a solution by email.
We take this seriously and are doing everything we can to resolve this properly.
Please don't hesitate to contact us if you have any further questions.
This company is total shit
This company is total shit. Don’t pay anything!!!!
November 27, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We've reviewed the situation and have sent you an email with a solution.
We're treating this as a priority and will continue to do our best to resolve it quickly.
Any questions? Feel free to send us a message.
This is fake and really frauds
this people are really crazy, they keep sending letters that i need to pay a bill that i never allow to start, something crazy really. i can see im not the only one having his. i going to report this now. thank you so much for reported it.
November 12, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We're ready to help, but we need some additional information.
Could you please email us your order or customer number? We'll make sure you get help quickly. reviews@terminationexperts.com
Sincerely, and thank you in advance!
Fraud and scam company please avoid it…
Fraud and scam company please avoid it .they send more then more receipts of money
November 1, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We'd like to resolve this for you as quickly as possible, but unfortunately, we can't find your information. Could you please send us an email with your order or customer information? Then we can immediately start working on a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!
This is Totally scam .if they did not…
This is Totally scam .if they did not stop my subscription but they to charge me 54 euro.
Even they didn’t let me know first that is going to cost me
September 5, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority, and we are doing our best to resolve this for you as quickly as possible.
If you have any further questions, please feel free to contact us.
Im still waiting for email to be sent…
Im still waiting for email to be sent tosort out this .
November 8, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.
If you have any further questions, please do not hesitate to contact us.
They first attracting you with free…
They first attracting you with free service in a advertising then sending you a bill of 35 € to just sending a postcard to the receiver....
October 22, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for contacting us. We are ready to help you, but we need some additional information from you.
Would you please send us your order or customer number by email? We will then ensure that you receive assistance as soon as possible. reviews@terminationexperts.com
Kind regards, and thank you in advance!
I totally think this company is for…
I totally think this company is for scammers,
They wrote a letter for termination of Disney for me but at the beginning of the process they didn’t communicate that they are charging me and on top of that I still paid for the Disney which means they were totally useless and fake. My Disney channel was not terminated and now they are demanding money for the letter they say they drafted and sent to Disney. On top of the 32€ charges they added 22.50€ of delay of payment. But what exactly I am I supposed to pay for? We need to involve the authorities to investigate exactly what this company does!!!!!!
November 6, 2025
Unprompted review
Reply from Vorderly
Sehr geehrter Kunde,
vielen Dank, dass Sie sich mit uns in Verbindung setzen. Wir helfen Ihnen gerne weiter, benötigen jedoch noch einige zusätzliche Informationen von Ihnen.
Könnten Sie uns bitte Ihre Bestell- oder Kundennummer per E-
Mail zusenden? Dann können wir Ihnen schnell weiterhelfen. reviews@terminationexperts.com
Mit freundlichen Grüßen und vielen Dank im Voraus!
I have already sent a review about them…
I have already sent a review about them but they keep harassing me via texts, letters, emails!
I never used their service and I already told the police!
Stop harassing !
November 4, 2025
Unprompted review
Reply from Vorderly
Dear customer,
Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority, and we are doing our best to resolve this for you as quickly as possible.
If you have any further questions, please feel free to contact us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.